5105 Highway 111, Pontoon Beach, IL 62040, United States of America
#3 of 4 hotels in Pontoon Beach
Guests' ChoiceBased on 127 hotel reviews
5.7Cleanliness
6.3
Comfort
6.6
Location
7.4
Facilities
6.0
Staff
7.2
Value for money
6.4
Free Wifi
6.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 18, 2024
Kylie
United States of AmericaWe wanted the hot tub as it shows they had one, but it was covered.
That my kids had fun.
Stayed in April 2024
Reviewed: May 13, 2024
Erica
United States of AmericaChemical smell too strong in pool to swim
Friendly greeting
Stayed in May 2024
Reviewed: April 16, 2024
Dawn
United States of AmericaThey say they offer breakfast the only things available were cold cereal and instant oatmeal The pool was ice cold
The evening staff and housekeeping staff were amazing very pleasant, friendly and helpful
Stayed in April 2024
Reviewed: March 25, 2024
Nancy
United States of AmericaI did not like how it stayed breakfast was an option they didn’t have breakfast available for us and with me having children that’s once of the things I look for in a hotel is a pool and breakfast. And I was truly disappointed in that option not being available. It also says hot tub and pool the hot tub seems to have not worked in years so maybe making it aware it’s not in use would be a good idea for this property to change that option to not available along with breakfast being unavailable. My microwave and fridge also did not work.
I liked the location. Definitely a good spot outside of st.louis. Was a few miles out from the aquarium where we were going and to the zoo as well. A good 20-30 minute drive both ways to each place. Also depends on traffic. Food and gas station options are close by.
Stayed in March 2024
Reviewed: August 9, 2023
Deborah
United States of AmericaOur room had the smoke alarm dangling down from the ceiling. Otherwise, it seemed clean and nice.
The breakfast didn't have anything hot and had very little of everything else. I guess all hotels must be doing away with a good hot breakfast.
Stayed in August 2023
Reviewed: July 8, 2023
Daniel
United States of AmericaHOT TUB WAS BROKE
LOCATION WAS GOOD BREAKFAST WAS ALMOST NONE
Stayed in July 2023
Reviewed: June 11, 2023
Sharon
United States of Americasupposed to have continental breakfast but only has cold cereals. had to wait on coffee. if you want breakfast don’t stay here.
good location for our needs
Stayed in June 2023
Reviewed: April 11, 2023
Leisa
United States of AmericaIt needs some minor repairs. At 11:05 housekeeping wan knocking on the door wanting me to leave. There was only about 6 cars in the lot. They were not full. I was on my way out. I will not be staying there again.
It was quite
Stayed in April 2023
Reviewed: October 3, 2022
Dave
United States of AmericaOur room had a sink that was starting to detach from the vanity and the toilet stopped working. Think this hotel is in need of some maintenance and remodeling
Location was good. Close to restaurants and gas station. Was clean and had no detectable odors. Beds were comfortable . Overall clean and comfortable
Stayed in October 2022
Reviewed: June 20, 2022
Kuker
United States of AmericaI didn’t like that our room smelled like smoke even though it was a no smoking room (it leaks in through the vents.) and I didn’t like that our shower head was disgusting
I liked the price
Stayed in June 2022
Reviewed: June 2, 2022
Chonna
United States of AmericaPrice was to high, no breakfest as stated. No iron in room. Room needs upgrading
Bed was comfortable
Stayed in May 2022
Reviewed: December 7, 2021
Miranda
United States of AmericaOur key card had to be reset every time we left our room. The pool/hot tub was not available, the exercise room was unavailable, and there was no breakfast either morning we were there.
It was a quiet location. The bed was comfortable, with soft pillows. Not a whole lot to say.
Stayed in December 2021
Reviewed: October 18, 2021
Debbie
United States of AmericaRoom wasn't what i reserved and they didnt have so went to different accommodations yet same price. Hot tub did not work. No breakfast at all. Room had mold covering air unit. Holes in blankets .
Friendly
Stayed in October 2021
Reviewed: October 17, 2021
Marquisia
United States of AmericaThe staff was rude
Cleanliness
Stayed in October 2021
Reviewed: October 10, 2021
Shannon
United States of AmericaNon smoking room smelled like smoke, the chair in our room was dirty, hot tub was shut down, pool was dirty and freezing, mold on the bathroom ceiling. The patio had old broken appliances and junk sitting around..
We were given the wrong room and overcharged and Amber took good care of us and got us a different room .
Stayed in October 2021
Reviewed: September 16, 2021
Shari
United States of AmericaDirty carpet , colored blankets can hide stains from previous guest.No breakfast . I really like the hotel , but , the carpet needs to be replaced with some type of laminate , tile , something that can be mopped easily. Truckers use the hotel and the carpet got the bottoms of my feet black . There should be all white bedding so it is easily seen as clean .
Spacious room with sofa coffee table, end table, luggage holder. Very friendly staff.
Stayed in September 2021
Reviewed: July 25, 2021
Angela
United States of AmericaNeed new shower heads
Stayed in July 2021
Reviewed: June 28, 2021
Kimberly
United States of AmericaThe room was horrrible. Dusty furniture. Fingerprints on mirror. Phone was nasty Floor was sticky Just downright un appealing Ice machine broke Jacuzzi was broke.
Stayed in June 2021
Reviewed: June 24, 2021
Richard
United States of AmericaBathroom was moldy
Stayed in June 2021
Reviewed: June 18, 2021
Jordan
United States of AmericaThere was no breakfast that is really my own complaint and the pool. Closed early at 8 instead of 11:00 pm
The beds the room service
Stayed in June 2021
Reviewed: June 17, 2021
Phylicia
United States of AmericaIt was great everything was amazing
Stayed in June 2021
Reviewed: May 28, 2024
Ka-lynn
United States of AmericaNot clean, little to no breakfast.
Not much
Stayed in May 2024
Reviewed: May 20, 2024
Alison
United States of AmericaThe hot tub in the photos was boarded up could not get in it. The pool was not clean, had green around the edges and freezing cold! Not lights in the pool area. The room they put us in was not cleaned, there was a used condom under a chair, NASTY!
Stayed in May 2024
Reviewed: May 9, 2024
Greg
United States of AmericaPool was dirty and cold
Stayed in May 2024
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