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Reviews of Wyndham Garden Grand Rapids Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4495 28th Street Southeast, Grand Rapids, MI 49512, United States of America

#55 of 61 hotels in Grand Rapids

Guests' Choice

Review Score

Based on 624 hotel reviews

5.1

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.0

  • Location

    7.1

  • Facilities

    5.7

  • Staff

    7.1

  • Value for money

    6.1

  • Free WiFi

    5.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 25, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was dry and not too appetizing at all. We couldn't even bring the food to our room. The floors weren't swept well and the bed was colored on as well as there being a hole in the wall. Overall it was decent enough.

    I liked that the pool was heated so my child was able to swim and the beds were comfortable.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room wasn't very clean, there was something sticky all over on the one side of the bed.

    The location

    Stayed in April 2024

  • Reviewed: April 14, 2024

    6.0
    The beds were clean and comfortable and the staff was very nice, however we planned on using the sofa bed but it had som
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Surrounding area wasn’t great, room had a sofa bed with something on it that hadn’t been cleaned, sofa and chair were not comfortable.

    Front desk staff was very nice, beds were clean and comfortable, bathroom/shower were clean.

    Stayed in April 2024

  • Reviewed: March 11, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The toilet didn't flush, the room smelled weird. Everything smelled in the hallway like smoke. And i when told them about our toilet not flushing they took our room number and never came up and looked at it, or switch us to a different room

    The pool was warm.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    4.0
    Booked from Booking get a little discount then received a bad room, need to comsider
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No hairdryer, no iron, old bathroom door sound every time shuts or opens

    Private toilet

    Stayed in March 2024

  • Reviewed: February 13, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    We booked for the pool but it was padlocked shut without any explanation and there was dirt on the floor of the room

    The room was spacious

    Stayed in February 2024

  • Reviewed: February 4, 2024

    5.0
    Wouldn't book this hotel again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 2 nights

    The first floor was smelly and noisy and had obviously been recently flooded, with drywall removed and fans going. The first guest room we were assigned had a nonfunctional toilet. The front desk employee moved us to another room, which was missing the security latch on the door, and in which the heat did not apparently work. (The room was 64-66 degrees the entire time we were there despite the thermostat being turned higher.) Smaller issues include having other guests talk noisily in the hallway late at night, and having unfriendly signs up in the breakfast area ("do NOT take food to your room!").

    The staff was friendly and the location was perfect.

    Stayed in February 2024

  • Reviewed: January 28, 2024

    5.0
    Will book here if needed. But will go elsewhere first.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast is as not as expected. Nothing hot other then coffee. Very disappointed with this. Also we didn’t like the laminate flooring in the room. Has not been kept up with and looks nasty

    It was in a great location in GR

    Stayed in January 2024

  • Reviewed: January 24, 2024

    6.0
    Decent yet disappointing
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Miniature tv & NO ADVERTISED Pool!

    Staff & breakfast were nice.

    Stayed in January 2024

  • Reviewed: January 21, 2024

    4.0
    Just say no.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    For $67 a night, we got what we paid for, minus the disgusting bathtub that didn’t drain , unswept floor, dirty comfortable and all the fluids on every wall in sight throughout the whole location (the elevator was my favorite). Breakfast was bagels, toast, cold cereal and boiled eggs.

    It was a place to crash for cheap when we needed it!

    Stayed in January 2024

  • Reviewed: November 29, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    I dont like the certain smell in the room when you open it. In the lobby area or in the hallway i can smell weed. Not good for kids at all. They got the cheapest rate per night, you get what you paid.

    I like that its very close from all the stores. I like that its quite. The price is pretty fair.

    Stayed in November 2023

  • Reviewed: October 18, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lots of sketchy people hanging around motel. Rooms were smelly.

    Stayed in September 2023

  • Reviewed: October 9, 2023

    4.0
    I have stayed here previously and was quite happy. Unfortunately, this day will make it so that I never book again.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Curtain sheets were hanging off the track, drapery looked like something had been slaughtered (red spatters) security lock did not work … ironing board broken by someone at some point left in closet.

    Close to destination

    Stayed in October 2023

  • Reviewed: October 6, 2023

    4.0
    My stay was ok
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There were a lot of stains on the blankets and towels

    The location

    Stayed in July 2023

  • Reviewed: October 6, 2023

    5.0
    My stay was ok
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There Worst stains on the blankets and towels

    The location

    Stayed in September 2023

  • Reviewed: September 14, 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom and shower were dirty, and the door to the bathroom was starting to come apart. It smelled of old cigarette smoke even though it was a non-smoking room. The fan for the heat did not turn off at all.

    An okay place to get some sleep, but that is it.

    Stayed in September 2023

  • Reviewed: September 14, 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • King Room - Disability Access
    • Stayed 1 night

    I had difficulty to find the location with Google maps. It felt strange in the property.

    Parking

    Stayed in August 2023

  • Reviewed: September 12, 2023

    6.0
    You get what you pay for.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed was hard, old phone it's a old hotel needs alot of updates rather large holes in the driveways

    No breakfast served, the place a little sketchy always had people in there cars just sitting. I'm assuming they live at the hotel ( Wyndham Gardens G.R.) it also need to be updated.

    Stayed in September 2023

  • Reviewed: September 1, 2023

    4.0
    This hotel is run down
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Walking into the facility I was hit with the overpowering smell of cigarette smoke. The halls looked like they hadn't been vacuumed in days. Most of the doors had greasy finger prints/smudges. Most of my room needed to be remodeled. The metal plate for the card reader was peeling off. The granite had what looked like dirty cup rings on it but a close inspection revealed that there were missing chunks of it, must have been filled with epoxy but at least buff it to a smooth finish. The bathroom door wouldn't lock and I think there was mold on the ceiling. the bottom half of the door was completely peeling off. There was missing grout everywhere. At least the beds were clean but again the cigarette smoke was overwhelming. The TV had a quarter size discoloration right smack in the middle. Peeling pressed wood everywhere. This room just needed an overhaul. Sorry don't want to be picky but I think $130bucks per night (not exactly 5 star money but damn)should have got me better accommodation

    The staff was nice and the linens were clean.

    Stayed in August 2023

  • Reviewed: August 24, 2023

    4.0
    It was ok but not what was expected
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    They said they had a restaurant on site but they only served cold breakfast and no dinner as it stated it did. Also had no menus to order from other places. It was hard to find staff to help with any issue and if you did find one you were waiting atleast 25 minutes to even be able to speak to them. Tv in the room was messed up and didn't work 1/2 the time.

    Room was decent for the price. Comfy beds. Very clean in the room. Nice layout. Comfortable places to sit for breakfast but was not vaccummed often.

    Stayed in August 2023

  • Reviewed: August 20, 2023

    4.0
    it was iight, but i wouldn't be coming back
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    no free breakfast, bed sheets dirty, leaking ceiling

    location

    Stayed in August 2023

  • Reviewed: July 30, 2023

    4.0
    Because of what we found at the facility we actually left and went to another hotel in the area.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Cleanliness of facility

    Front Desk Staff person was friendly

    Stayed in July 2023

  • Reviewed: July 18, 2023

    6.0
    decant
    • Business trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    bad air conditioner no restaurants

    location and quiet

    Stayed in July 2023

  • Reviewed: May 30, 2023

    6.0
    Just a place to sleep. Nothing extra.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a very loud almost violent fight from guests staying across from me. I think they should have been asked to leave or the police involved. I was happy the front desk gave me a different room, but they were loud in the hallways the rest of the evening.

    The room was comfortable and clean. It was what I expected for the price.

    Stayed in May 2023

Showing 1 - 25

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