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  5. Reviews of Red Lion Hotel Kelso

Reviews of Red Lion Hotel Kelso This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

510 Kelso Drive, Kelso, WA 98626, United States of America

#9 of 9 hotels in Kelso

Guests' Choice

Review Score

Based on 651 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.6

  • Location

    7.4

  • Facilities

    5.9

  • Staff

    7.1

  • Value for money

    6.3

  • Free Wifi

    6.1

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: July 31, 2022

    5.0
    It wasn’t what we expected from that property. We’ve stayed there several times and it’s never been like this.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Maintenance has obviously been neglected since our last stay. the first room we were given had no AC, and the refrigerator didn’t work. we were moved to an upstairs room (no elevator) and the smoke detector was beeping. i managed to find someone to fix that, eventually. The pool itself seemed clean enough, though there are tiles missing all over and the kiddie pool has algae in it. but the pool area was a mess. Garbage everywhere, no clean towels, trash can full. We had breakfast included in our reservation, but the restaurant is not open.

    The property is conveniently located with an outdoor pool, which is what we were looking for in the hot weather we are experiencing.

    Stayed in July 2022

  • Reviewed: July 30, 2022

    7.0
    good hotel very close to I5 and restaurants, even have hot breakfast
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    first assigned room was occupied, second wouldn’t open to our keys. a lot of walking as the room was nearly at the end of the corridor away from front desk. couldn’t find a remote control for tv, a/c was cold and couldn’t be controlled

    hot breakfast! 😍 (extended till 12am, only they refilled the buffet very slowly, like first timers), very close to a very good Mexican restaurant Bonita Fiesta

    Stayed in July 2022

  • Reviewed: July 25, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted from a mobile device

    Title them 3 different times I think theirs something wrong with the AC.. Nothing

    Comfy bed!

    Stayed in July 2022

  • Reviewed: July 22, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Little bit outdated for the price

    Beds were comfy

    Stayed in June 2022

  • Reviewed: July 18, 2022

    6.0
    ok for a one night stay- no more.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    getting pretty dingy. no ice bucket in room, drape wouldn’t close completely, wi fi didn’t work.

    very quiet. wonderful desk clerk. waited an hour to get checked in because she was alone with a huge bicycle group. she handled it so efficiently.

    Stayed in July 2022

  • Reviewed: July 15, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Had to wait almost an hour to get in my room it wasn’t clean yet I got the keys at 3 o’clock never got to my room do I have till around 4

    not much

    Stayed in July 2022

  • Reviewed: July 5, 2022

    7.0
    Good for a one night stay but breakfast could be improved.
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    Breakfast was awful. Virtually no nutritious food and the dining room was quite depressing. They shouldn't have bothered including breakfast .

    The check in man was very friendly. Room was a good size. I had a good sleep because it was quiet and the bed was comfy.

    Stayed in June 2022

  • Reviewed: June 28, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shabby looking exterior. Dated interior. Long wait to check in. Many construction and heavy equipment people as guests. Not a conformable overall environment but we got the feeling no one would bother anyone staying here. Very well behaved and very quiet guests.

    Very quiet. Nice room and bed.

    Stayed in June 2022

  • Reviewed: June 26, 2022

    5.0
    Fair
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 2 nights

    Breakfast wasn't as advertised. Air con in room was pretty slow to kick in, so room stayed warm for the first part of the night. Room key frequently had to be re-magnetized.

    Bed was comfortable. Room was decently clean.

    Stayed in June 2022

  • Reviewed: June 20, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was rude and uncaring. Door cards didn't work. Worker all but told me I was a liar and the cards worked. Fire alarm was torn from the wall, room was unclean, shower was clogged. Its nasty to take a shower in calf high water.

    Location

    Stayed in June 2022

  • Reviewed: June 14, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    No restaurant, no pool and the price was out ragist

    Location

    Stayed in June 2022

  • Reviewed: May 30, 2022

    5.0
    Average much like a mid to low level motel (Motel 8 etc.) at a higher end price.
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was down. Hot tub was down. Breakfast was.. .poor to say the least.

    Clean. Friendly staff.

    Stayed in May 2022

  • Reviewed: April 28, 2022

    5.0
    COULD BE SO MUCH BETTER!
    • Leisure trip
    • Solo traveler
    • Superior Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted from a mobile device

    Wi-Fi was terrible ... It rebooted nightly, so I had to log on every morning. This could be easy to resolve by reprogramming router; actually only a 2 step process. First floor window screens were also broken and filthy, and need to be replaced.

    Convenient location.

    Stayed in April 2022

  • Reviewed: April 25, 2022

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The thermostat in the room didn't seem to work and was holding at 57 degrees no matter how high we would set it. There was what looking like blood stains on the carpet and blood splatter in the bathroom wall. We found rodent droppings behind the toilet as well.

    We liked how large the room was. The beds were very comfortable and the hotel was quiet. Free parking and very nice hotel over all

    Stayed in April 2022

  • Reviewed: March 22, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    We had ants in our room. They were mainly all over the a/c unit, but we found a few on the desk and in our luggage.

    Stayed in February 2022

  • Reviewed: March 15, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Close to highway. Water cold for shower. Wifi ...very slow.

    Good location. Inexpensive

    Stayed in March 2022

  • Reviewed: March 6, 2022

    5.0
    Tired, but comfy property
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet required attention, after each flush. Shower drain very slow and standing in 4 inches of dirty water wasn't nice.

    While old and tired, the bed was comfortable. Decor was good. Price was good!!

    Stayed in March 2022

  • Reviewed: February 11, 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No breakfastll I'm

    I like that they adhered to COVID restrictions.

    Stayed in February 2022

  • Reviewed: February 4, 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    . 1st room I was put in had a sink full of dirty water that wouldn't drain. Apparently it was supposed to be off the list. Plumber needed. Miscommunication between hotel staff. Dirty outside. Cigarette butts everywhere despite garbage cans which were also filthy. Hotel is in desperate need of updating and clean-up outside for sure. 1st impressions...felt like I was in a bad neighborhood. Druggie walking around the parking lot also.

    Bed was very comfortable. Loved the plugs & USB ports on the base of one lamp. Nice fridge.

    Stayed in February 2022

  • Reviewed: November 24, 2021

    6.0
    Great road trip stop off, does its job considering the great price
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    The room they originally put us in was not turned over yet. There was a straight up vacuum in the room. Trash still full.... The staff member at the desk was very friendly and seemed very surprised and embarassed when i told them and promptly found us a new room across the hall but even as a hospitality worker ... Seeing that right off the bat does make you question the rest of your stay. The hotel itself was a bit eerie, maybe just the day, but very quiet, dark, and straight out of the 80s but nothing made us feel unsafe or uncomfortable. Any complaints are purely surface level. Great option for the price if you need a bed for a road trip, work trip etc..

    Super affordable. We just needed a bed for a quick stopover and it was just that. Easily accessed off the I-5, cheap, friendly staff.

    Stayed in November 2021

  • Reviewed: October 21, 2021

    7.0
    red liar hotel
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    it was a big hotel with a lot of potential but it’s super run down and dirty. everything was closed due to covid and the people staying there seemed sketchy.

    Stayed in October 2021

  • Reviewed: October 19, 2021

    5.0
    Check ID before giving out new room keys!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Day shift desk person, gave a stranger 3 room keys to my room, for me to find out after I had been gone for hours! I was pissed! They really Need to ID people...I was very upset she didn't bother to check and just assumed they were the occupants! Could've been sex traffickers as far as I knew, or what if I would've been hiding from an abusive ex... And then they had free access to a room with a single mom and her 15 yr old daughter, and all of my belongings! My daughter was traumatized, thinking someone was gonna come in the room, she carried mase around the whole time and barely slept, that was very upsetting and never should've happened, no one or said anything either! Evening and night shift desk workers were very nice though and helpful with all other needs we had.

    Staff was nice and talkative and accomodating and the room, towels and everything else was clean. Could use a update on the decor and better shower heads, but was satisfactory and way better than the OYO in Kalama!

    Stayed in October 2021

  • Reviewed: October 18, 2021

    5.0
    Great staff..but definitely short-staffed and it showed
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything inside of the hotel (restaurant, bar, gym etc) was closed for Covid safety. None of the restaurants or bars in the surrounding area were closed. I trust this was a staffing issue but, that's not what I was told by staff. I booked this hotel months in advance BECAUSE of the amenities without them I could have stayed at the motel 6

    The staff was super friendly.

    Stayed in October 2021

  • Reviewed: October 15, 2021

    7.0
    Friendly staff
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were kinda uncomfortable

    Not much for breakfast but it was better than nothing

    Stayed in October 2021

  • Reviewed: October 15, 2021

    7.0
    Did the job, needed a place to sleep but not spend much time for a few days so it was ok for that
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Price was high for the age of the hotel but it is in decent condition for its age . Water leak in hallway isn’t a good look . Staff was very friendly through

    Stayed in October 2021

Showing 76 - 100

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