510 Kelso Drive, Kelso, WA 98626, United States of America
#9 of 9 hotels in Kelso
Guests' ChoiceBased on 651 hotel reviews
5.7Cleanliness
6.4
Comfort
6.6
Location
7.4
Facilities
5.9
Staff
7.1
Value for money
6.3
Free Wifi
6.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: July 31, 2022
Melinda
United States of AmericaMaintenance has obviously been neglected since our last stay. the first room we were given had no AC, and the refrigerator didn’t work. we were moved to an upstairs room (no elevator) and the smoke detector was beeping. i managed to find someone to fix that, eventually. The pool itself seemed clean enough, though there are tiles missing all over and the kiddie pool has algae in it. but the pool area was a mess. Garbage everywhere, no clean towels, trash can full. We had breakfast included in our reservation, but the restaurant is not open.
The property is conveniently located with an outdoor pool, which is what we were looking for in the hot weather we are experiencing.
Stayed in July 2022
Reviewed: July 30, 2022
Katja
Germanyfirst assigned room was occupied, second wouldn’t open to our keys. a lot of walking as the room was nearly at the end of the corridor away from front desk. couldn’t find a remote control for tv, a/c was cold and couldn’t be controlled
hot breakfast! 😍 (extended till 12am, only they refilled the buffet very slowly, like first timers), very close to a very good Mexican restaurant Bonita Fiesta
Stayed in July 2022
Reviewed: July 25, 2022
John
United States of AmericaTitle them 3 different times I think theirs something wrong with the AC.. Nothing
Comfy bed!
Stayed in July 2022
Reviewed: July 22, 2022
Amanda
United States of AmericaLittle bit outdated for the price
Beds were comfy
Stayed in June 2022
Reviewed: July 18, 2022
Barbara
United States of Americagetting pretty dingy. no ice bucket in room, drape wouldn’t close completely, wi fi didn’t work.
very quiet. wonderful desk clerk. waited an hour to get checked in because she was alone with a huge bicycle group. she handled it so efficiently.
Stayed in July 2022
Reviewed: July 15, 2022
Larry
United States of AmericaHad to wait almost an hour to get in my room it wasn’t clean yet I got the keys at 3 o’clock never got to my room do I have till around 4
not much
Stayed in July 2022
Reviewed: July 5, 2022
Bruce
AustraliaBreakfast was awful. Virtually no nutritious food and the dining room was quite depressing. They shouldn't have bothered including breakfast .
The check in man was very friendly. Room was a good size. I had a good sleep because it was quiet and the bed was comfy.
Stayed in June 2022
Reviewed: June 28, 2022
Douglas
United States of AmericaShabby looking exterior. Dated interior. Long wait to check in. Many construction and heavy equipment people as guests. Not a conformable overall environment but we got the feeling no one would bother anyone staying here. Very well behaved and very quiet guests.
Very quiet. Nice room and bed.
Stayed in June 2022
Reviewed: June 26, 2022
Heather
United States of AmericaBreakfast wasn't as advertised. Air con in room was pretty slow to kick in, so room stayed warm for the first part of the night. Room key frequently had to be re-magnetized.
Bed was comfortable. Room was decently clean.
Stayed in June 2022
Reviewed: June 20, 2022
Branden
United States of AmericaStaff was rude and uncaring. Door cards didn't work. Worker all but told me I was a liar and the cards worked. Fire alarm was torn from the wall, room was unclean, shower was clogged. Its nasty to take a shower in calf high water.
Location
Stayed in June 2022
Reviewed: June 14, 2022
Howad
United States of AmericaNo restaurant, no pool and the price was out ragist
Location
Stayed in June 2022
Reviewed: May 30, 2022
Troy
United States of AmericaPool was down. Hot tub was down. Breakfast was.. .poor to say the least.
Clean. Friendly staff.
Stayed in May 2022
Reviewed: April 28, 2022
Kyle
United States of AmericaWi-Fi was terrible ... It rebooted nightly, so I had to log on every morning. This could be easy to resolve by reprogramming router; actually only a 2 step process. First floor window screens were also broken and filthy, and need to be replaced.
Convenient location.
Stayed in April 2022
Reviewed: April 25, 2022
Danielle
United States of AmericaThe thermostat in the room didn't seem to work and was holding at 57 degrees no matter how high we would set it. There was what looking like blood stains on the carpet and blood splatter in the bathroom wall. We found rodent droppings behind the toilet as well.
We liked how large the room was. The beds were very comfortable and the hotel was quiet. Free parking and very nice hotel over all
Stayed in April 2022
Reviewed: March 22, 2022
Christopher
United States of AmericaWe had ants in our room. They were mainly all over the a/c unit, but we found a few on the desk and in our luggage.
Stayed in February 2022
Reviewed: March 15, 2022
Ronald
United States of AmericaClose to highway. Water cold for shower. Wifi ...very slow.
Good location. Inexpensive
Stayed in March 2022
Reviewed: March 6, 2022
Francis
United States of AmericaToilet required attention, after each flush. Shower drain very slow and standing in 4 inches of dirty water wasn't nice.
While old and tired, the bed was comfortable. Decor was good. Price was good!!
Stayed in March 2022
Reviewed: February 11, 2022
Ashley
United States of AmericaNo breakfastll I'm
I like that they adhered to COVID restrictions.
Stayed in February 2022
Reviewed: February 4, 2022
Raemona
United States of America. 1st room I was put in had a sink full of dirty water that wouldn't drain. Apparently it was supposed to be off the list. Plumber needed. Miscommunication between hotel staff. Dirty outside. Cigarette butts everywhere despite garbage cans which were also filthy. Hotel is in desperate need of updating and clean-up outside for sure. 1st impressions...felt like I was in a bad neighborhood. Druggie walking around the parking lot also.
Bed was very comfortable. Loved the plugs & USB ports on the base of one lamp. Nice fridge.
Stayed in February 2022
Reviewed: November 24, 2021
Chloe
CanadaThe room they originally put us in was not turned over yet. There was a straight up vacuum in the room. Trash still full.... The staff member at the desk was very friendly and seemed very surprised and embarassed when i told them and promptly found us a new room across the hall but even as a hospitality worker ... Seeing that right off the bat does make you question the rest of your stay. The hotel itself was a bit eerie, maybe just the day, but very quiet, dark, and straight out of the 80s but nothing made us feel unsafe or uncomfortable. Any complaints are purely surface level. Great option for the price if you need a bed for a road trip, work trip etc..
Super affordable. We just needed a bed for a quick stopover and it was just that. Easily accessed off the I-5, cheap, friendly staff.
Stayed in November 2021
Reviewed: October 21, 2021
Nikkole
United States of Americait was a big hotel with a lot of potential but it’s super run down and dirty. everything was closed due to covid and the people staying there seemed sketchy.
Stayed in October 2021
Reviewed: October 19, 2021
Cyndi187
United States of AmericaDay shift desk person, gave a stranger 3 room keys to my room, for me to find out after I had been gone for hours! I was pissed! They really Need to ID people...I was very upset she didn't bother to check and just assumed they were the occupants! Could've been sex traffickers as far as I knew, or what if I would've been hiding from an abusive ex... And then they had free access to a room with a single mom and her 15 yr old daughter, and all of my belongings! My daughter was traumatized, thinking someone was gonna come in the room, she carried mase around the whole time and barely slept, that was very upsetting and never should've happened, no one or said anything either! Evening and night shift desk workers were very nice though and helpful with all other needs we had.
Staff was nice and talkative and accomodating and the room, towels and everything else was clean. Could use a update on the decor and better shower heads, but was satisfactory and way better than the OYO in Kalama!
Stayed in October 2021
Reviewed: October 18, 2021
Rob
United States of AmericaEverything inside of the hotel (restaurant, bar, gym etc) was closed for Covid safety. None of the restaurants or bars in the surrounding area were closed. I trust this was a staffing issue but, that's not what I was told by staff. I booked this hotel months in advance BECAUSE of the amenities without them I could have stayed at the motel 6
The staff was super friendly.
Stayed in October 2021
Reviewed: October 15, 2021
Melinda
United States of AmericaThe beds were kinda uncomfortable
Not much for breakfast but it was better than nothing
Stayed in October 2021
Reviewed: October 15, 2021
Tom
CanadaPrice was high for the age of the hotel but it is in decent condition for its age . Water leak in hallway isn’t a good look . Staff was very friendly through
Stayed in October 2021
San Pantaleo, Italy
Los Angeles, USA
Gdańsk, Poland
Muro de Alcoy, Spain
Levi, Finland
Cape Town, South Africa
Lo Valdés, Chile
Kata Beach, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content