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  5. Reviews of Red Roof Inn Albany Airport

Reviews of Red Roof Inn Albany Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

188 Wolf Road, Albany, NY 12205, United States of America

#35 of 41 hotels in Albany

Guests' Choice

Review Score

Based on 193 hotel reviews

5.1

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    6.0

  • Location

    7.1

  • Facilities

    5.3

  • Staff

    6.7

  • Value for money

    6.3

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 1, 2024

    5.0
    I want to thank anyway ..stay at the hotel was very helpfull
    • Leisure trip
    • Solo traveler
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    No comment

    I missed it. I come to take it out of time.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Standard King Room Smoke Free
    • Stayed 5 nights
    • Submitted from a mobile device

    Hot water last day

    Wasn't any

    Stayed in April 2024

  • Reviewed: April 10, 2024

    4.0
    They are cheap considering others. But it was not a good experience for us.
    • Leisure trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 2 nights

    My room smelled musty and had a slight smell of cigarettes. The toilet seemed to be clogged. So far I haven't understood whether it was just slow and the water rose to almost overflowing or whether it was clogged. It took about three flushes to get the waste out. People who don't like light to sleep: The bedroom curtain doesn't prevent light from entering the room in abundance. During the time I was there I didn't see the corridor light go out. So expect to sleep in a room with a light on. I would stay 2 nights, but stayied just 1 once I thought it didn't worth it.

    Internet was good and it was easy to find the place It is close to the road. The shower was fair enough, good water temperature and quantity. My experience with the staff was good. They were attentive.

    Stayed in April 2024

  • Reviewed: January 16, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    No refrigerator or microwave had to go sign papers that I already had signed the night before. Early am flight had problems with Lyft could use shuttle.

    Very clean and nite time staff very good

    Stayed in January 2024

  • Reviewed: December 3, 2023

    4.0
    Good location but property needs work
    • Family with young children
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 2 nights
    • Submitted from a mobile device

    Smelled bad and had a smell of marijuana, linen was dirty, outdated, night shift that checked us in was less than nice

    Location

    Stayed in December 2023

  • Reviewed: November 3, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Standard King Room Smoke Free
    • Stayed 3 nights
    • Submitted from a mobile device

    The room had a lot of flaws and That I did not receive my deposit back

    Quiet location

    Stayed in October 2023

  • Reviewed: November 1, 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Lots of people walking by hanging out walls very thin; ghetto...then they want you to pay 100.00 deposit....even though my door was locked I could see the outside through the crack. It felt unsafe

    Set up of the room

    Stayed in October 2023

  • Reviewed: October 30, 2023

    4.0
    Clean but something bite me several times
    • Leisure trip
    • Solo traveler
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    I think it had bed bugs

    The room was clean

    Stayed in October 2023

  • Reviewed: October 27, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Our room didn’t have the fridge or microwave and there is no breakfast in the morning as advertised 

    Stayed in October 2023

  • Reviewed: October 17, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Superior King Room Smoke Free
    • Stayed 1 night

    Found dirty underwear on the back of the bathroom door, when I checked in.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    5.0
    Cheap & basic. Bathroom clean. After hours check-in not welcoming or attentive, didn't give any info
    • Leisure trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 1 night

    Bath towels so rough! My bath towel was stained with yellow in many places. Low quality bedding covers felt rather plastic-y. Why was there netting over the covered walkway? Was it holding in the blacony walkway above from crumbling onto people waling below? Is the cement crumbling or what?

    Check out clerk in the morning was very nice! If there was breakfast or coffee, we were not told by anyone.

    Stayed in September 2023

  • Reviewed: September 13, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Outdated , smelled of cleaning products . Hair in the shower . Small bathroom

    The location

    Stayed in September 2023

  • Reviewed: August 14, 2023

    6.0
    It was okay
    • Leisure trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Stayed in August 2023

  • Reviewed: August 11, 2023

    5.0
    Fair
    • Solo traveler
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like the smell inside of the rooms

    The staff was pretty respectful and I liked it thr most

    Stayed in August 2023

  • Reviewed: June 30, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Staff

    Didn't get breakfast

    Stayed in June 2023

  • Reviewed: May 13, 2023

    5.0
    fine for a night or two if you’re passing through town.
    • Leisure trip
    • Solo traveler
    • Standard King Room Smoke Free
    • Stayed 4 nights
    • Submitted from a mobile device

    meth den vibes. no amenities.

    surprisingly quiet. decent shower. had Wi-Fi! staff was pleasant.

    Stayed in May 2023

  • Reviewed: May 11, 2023

    5.0
    Great rate, but it could be cleaner.
    • Leisure trip
    • Family with young children
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Upon check-in, the clerk had a hard time locating my reservation. He said i didn't have a reservation, even though i showed him my email confirmation. Once he finally found it in the computer and checked me in, it took about 10 minutes. The room was very small - not a lot of space to move around. It was also not super clean. There was a fair amount of dirt in the corners of the room and behind the bathroom door. The bedding had an odd odor to it.

    Traveling with a dog and being able to have a ground floor room and being able to park directly in front of our room was very convenient. The motel is also located near the highway, which makes it convenient for traveling. It's also located near several restaurants .among dining out easy. The rate was fair.

    Stayed in May 2023

  • Reviewed: May 1, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Superior King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    the cigarette smell. it was a no smoker room but the room smelled, probably through ventilation. the floor was sticky. I’m pretty sure it wasn’t cleaned well. finally, the towels were really low quality and as shown on the pictures , there were clearly not washed well.

    the room was well equipped

    Stayed in April 2023

  • Reviewed: April 7, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Well during the stay it had snowed and ice had formed outside by the walk way and they asked the front desk if someone could put salt down they told is the go find a staff member. My sister in law fell cause of the ice.

    My girlfriend and her sister stayed and the room was great

    Stayed in March 2023

  • Reviewed: December 22, 2022

    5.0
    joy and stuffy
    • Family with young children
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    room was 85 degrees and I was not able to cool it down. room was so hot no one could sleep. Staff would not do anything about it.

    clean

    Stayed in December 2022

  • Reviewed: May 5, 2024

    1.0
    Ultimately we did not stay due to the rudeness and unsatisfactory behavior and treatment between the room and guest serv
    • Business trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was terrible including the service of the front desk she was rude nasty and should lose her job

    Nothing the rooms smelled awful and the service was terrible we could not stay

    Stayed in May 2024

  • Reviewed: April 29, 2024

    1.0
    Worst stay of my life.
    • Business trip
    • Couple
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Arrogant staff. Tiniest room I've ever stayed in. Can't turn 360 degrees in bathroom. No refrigerator or microwave. I've been here before and never had such a miserable experience. Would not allow me to get a refund and is holding my deposit. I want you to contact me at 516 510 4482.

    Nothing

    Stayed in April 2024

  • Reviewed: April 26, 2024

    7.0
    Short
    • Couple
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Look like as been in renovation for a long time

    $$

    Stayed in April 2024

  • Reviewed: April 21, 2024

    2.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Stayed in April 2024

Showing 1 - 25

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