The water smelled and tasted weird. The air conditioning and heat was not efficient. The bathtub was old and not in the best condition.

I was there for a conference

Stayed in April 2024

Spa facility not operational for the foreseeable future- no recommendations where to go, no alternative Breakfast is better in holiday inn and the charge was $76 for two people without tip, reality check needed Everything seemed rationed, from soap in the bathroom to jam for your breakfast It had a look and feel of a typical hotel cutting corners. For the luxury price I paid it wasn’t worth it $790 for three nights

Had a look of newness

Stayed in April 2024

The rooms need to be updated. And rugs cleaned.

I love that there's seating everywhere around the hotel. The pool is really nice, great poolside food service. The food everywhere was delicious!

Stayed in April 2024

You must pay everything: Wifi, water vs vs vs

The room, location and the staff were wonderful.

Stayed in April 2024

WiFi was very spotty and hotel requires you to pay for it if you're not a Marriott member. There were two lifts (out of 4) out of service for a portion of our stay which made getting to/from room time consuming. The shuttles for the parks were always late or didn't show at all, which was frustrating (but I don't think this is a service provided by the hotel).

Location to Sea World was great. Breakfast was included with our stay and was very good. Room was very spacious and comfortable. Pool was excellent. Bar staff at the pool bar was fantastic.

Stayed in March 2024

Our room had an adjoining door and was super noisy at night. All the hotel room doors slam shut and you could hear every bang from the rooms around you. The bed was comfortable, but the pillows were way to soft for us and had zero form to them.

We really liked the outdoor area and plenty of seating inside the hotel. It was very convenient to have multiple eating options within the hotel so we didn't have to drive. The room was a good size and view of Orlando was amazing.

Stayed in March 2024

They were exorbitant rates for parking for no apparent reason. The price of the rooms was out of line with the overall quality of the hotel. Staff was very variable. Some of the staff were great, but others were not very helpful.

Overall, it was a pretty nice place for a conference,with the conference center conveniently located to the rooms. It was a clean facility.

Stayed in March 2024

Resort fee is expensive plus parking too

Great pool and leisure areas. Fantastic big room

Stayed in February 2024

Pillow had a stain and the sheets were not clean.

Lobby

Stayed in December 2023

Parking is not included while you are in the middle of nowhere... Decoration is fine but not mint

Nice swimming pool, very impressive hallway and great location for SeaWorld. Large rooms.

Stayed in December 2023

Noise from lobby bar

Location, ambience, cleanliness

Stayed in November 2023

There was a cent of sewage when flushing toilet and turning on faucet.

pool, restaurants, fitness room, balcony and the overall design of hotel!

Stayed in November 2023

Lighting was poor and I didn’t like the room having an internal window to the inside of the hotel. Although initial charges seemed ok, all the additional taxes make this hotel an expensive option.

Comfortable bed and large room. Breakfast was nice but very expensive. Nice large pool although changing facilities not good there.

Stayed in October 2023

nothing stood out as disliked

LOCATION WAS amazing

Stayed in October 2023

A can of Pepsi shouldn't cost $4.26

Room, staff friendliness

Stayed in October 2023

The $40 a day resort fee seems a lot just to use the pool. We paid around $40 a day more for a room with the "sea world" view. It is but much more of sea world parking lot than anything.

The food was great and excellent value

Stayed in September 2023

The front desk staff are always so rude and act like they are being put out to do any more than the bare minimum. They won't making any attempts to accomodate special requests. Room service food is HORRIBLE!! It comes served in paper products! No dishes, no linen, no set-ups. It is like ordering from Bitesquad or DoorDash and getting your food in the plastic bags from a fast food restaurant. Checking in at 4pm and then going to the pool after finally getting in our rooms, we took the family down to the pool around 6pm. The pool bar closed EARLY with four small grandchildren and our son and his wife and us, we could not get dinner forcing us to get room service. We won't stay here again!

We have always stayed here when attending Sea World, Aquatica or Discovery Cove. The convenience of the location. We love the kids pool area for our granddaughters. The rooms are comfortable and spacious. Most of the staff are very welcoming. The front desk staff not so much. This recent visit has made us rethink staying here ever again!

Stayed in August 2023

Too much Tax!!

Great location and facilities

Stayed in September 2023

Bathrooms are way out of date. Only piece I did not like. They need renovation

Great location, friendly staff, great breakfast, huge pool

Stayed in August 2023

The pillows in the room was poor.

The room was really nice and spacious. I could look at the big screen at the bar from the balcony without being at the bar which was really nice.

Stayed in September 2023

Carpets, rooms had a stuffy smell. Carpet’s probably need to be replaced

Location, price, spacious rooms

Stayed in September 2023

Kids were knocking on doors after hours then running away…… As well as I rented a day bed at 12p and for whatever reason at 10p I was asked to come downstairs and pay for it. I have 2 young kids and we sleep by 9. Was a major inconvenience because at first I was told my room was unpaid. Smh. Room was paid for they just needed CC to pay for day bed, but we doing this now at 10:30p

Nice. 2nd time here

Stayed in August 2023

Found a roach in my room

Location

Stayed in August 2023

Room cost, parking costs.

Rooms are excellent size. You can tell the hotel is dated, base boards are beat up and not fresh. The property nickel and dimes you for everything. Self Parking for $36 is extremely exorbitant.

Stayed in August 2023