Four Forge Parkway, Franklin, MA 02038, United States of America
#2 of 2 hotels in Franklin
Guests' ChoiceBased on 128 hotel reviews
8.1Cleanliness
8.7
Comfort
8.5
Location
8.6
Facilities
8.3
Staff
9.0
Value for money
8.0
Free WiFi
6.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: December 26, 2023
Robert
United States of AmericaWalls very thin. Could hear people talking from adjacent rooms late into the night. Pull-out sofa bed and cushions very uncomfortable.
Stayed in December 2023
Reviewed: November 13, 2023
Sheila
CanadaThe doors to the bathrooms and the rooms (in the suite) didnt close properly. We had to ask for soap and toilet paper.
Breakfast was good. I especially appreciated the yogurt and toppings.
Stayed in November 2023
Reviewed: October 20, 2023
Carey
United States of AmericaHotel advertises that they have a spa/whirlpool and they do not. Very disappointing!
Rooms were nice, breakfast was good, and hotel is in a good location.
Stayed in October 2023
Reviewed: September 20, 2023
Paulette
United States of AmericaBlowing vent in room
Spacious setting
Stayed in September 2023
Reviewed: September 10, 2023
Sarah
United States of AmericaBreakfast was horrible.
Room and bed size.
Stayed in August 2023
Reviewed: September 9, 2023
Kamran
United States of AmericaBreakfast was not good, very few choices
Room size and kitchen was very good
Stayed in August 2023
Reviewed: September 2, 2023
Jamie
United States of AmericaMy room only got serviced once in 11 days. I had to go to the desk to ask for towels and coffee (the pot in the lobby was empty too). I only had 2 forks and no can opener. I had to go buy a can opener at the store and left it for the next guest.
The grill came in handy. I wasn't sure if there was one there, but I found it. On-site laundry was nice too.
Stayed in September 2023
Reviewed: August 15, 2023
Katherine
United States of AmericaBreakfast biscuits and sausage fell short of my expectations, The channels on the bottom of the closest door was very dirty as well as the bathroom tub overflow drain it looked looked like it was throwing up with rust. Our room number was 101 Although the hotel had nothing to do with the problem we had with other guess staying in the room above us stomping on his or her heels to 11:30. People just have no consideration anymore for others, it’s a shame
Very spacious Nice arrangement Breakfast scrambled eggs
Stayed in August 2023
Reviewed: August 15, 2023
Jennifer
United States of AmericaBooking.con reports private entrance, balcony, whirlpool. Also attempted to contact three times w/no response when calling could not answer the hours for the grill & basketball court in those requests was also extra blankets & pillows also not in room:(
Two bedrooms Basketball court & pool
Stayed in August 2023
Reviewed: July 19, 2023
Marina
United States of AmericaWiFi was Slow . Kitchen knives didn't cut at all. At breakfast, I constantly had to ask for scrambled eggs, syrup, hot water.
Excellent hotel! We liked it. We had a room with a kitchen. The bed was very comfortable. The staff was pleasant. There were always parking spaces. Good soundproofing of the rooms.
Stayed in July 2023
Reviewed: July 17, 2023
Rosaline
United States of AmericaFacilities did not warrant the cost.
Breakfast was OK.
Stayed in July 2023
Reviewed: July 12, 2023
Renee
United States of AmericaI was double charged. Paid through booking $566 and the hotel charged my card 646 so my bank card was all screwed up I didn't get refunded the money right away because it was the weekend. So unfortunately we were unable to do somethings we had planned. Also there was a small fire in the hotel at 1am kind of confusing on what to do hotel staff didn't seem like they knew what to do either.
Breakfast was ok good enough as it was included
Stayed in July 2023
Reviewed: June 28, 2023
Gerrilyn
United States of Americasome items need repair that have been left for repair later.
it’s a nice location. roomy. but signage’s needs updating
Stayed in June 2023
Reviewed: May 18, 2023
Roy
United States of Americawater tan in bathtub for 5 days. told them about it and nothing was done. no housekeeping on Monday as promised. they came Tuesday.
location
Stayed in May 2023
Reviewed: March 13, 2023
Allyson33
United States of AmericaThere was a smell of fresh paint coming through the vents due to ongoing renovations
Room was clean and spacious and had all the bells and whistles. bed was sooo comfy and the bedding was everything I expect, clean sheets, fluffy pillows and a cozy comforter, not just thin sheets and a thin blanket like some other hotels.
Stayed in March 2023
Reviewed: February 28, 2023
Amilton
United States of AmericaReally didn't like the jacuzzi was shut down!!! Ridiculous. I won't return until they handle the jacuzzi situation.
I like that it was quiet!
Stayed in February 2023
Reviewed: February 24, 2023
Erica
United States of AmericaI was really bummed that the hot tub was empty and closed off. It was one of the main reasons I chose the hotel so it was a huge disappointment for me.
It was super convenient to take the train into Boston. The Forge Park/495 Station is right across the street. Staff was awesome, friendly and helpful. Check in was fast and easy and the room had everything we needed. The breakfast was great. Eggs, bacon one morning and sausage the next morning, waffles, cereals, muffins, bagels, oatmeal, coffee and cold brew.
Stayed in February 2023
Reviewed: February 14, 2023
Jennifer
United States of Americashower water wasn’t hot . paying for parking in an empty car park
very clean and comfortable
Stayed in February 2023
Reviewed: August 15, 2022
Tammy
United States of AmericaSpacious rooms, comfortable beds and wonderful breakfast! Will stay here again!
Stayed in August 2022
Reviewed: June 15, 2022
Lorraine
United States of AmericaLoved our 2BRsuite for 6 people.
Stayed in June 2022
Reviewed: May 9, 2022
Donna
United States of AmericaNo waffles or oatmeal like usual
Stayed in May 2022
Reviewed: April 19, 2022
Karl
United States of AmericaI couldn’t get tv to work but maybe that was my issue as we just couldn’t figure it out
clean hotel, friendly helpful staff
Stayed in April 2022
Reviewed: March 31, 2022
Sara
United States of AmericaWas sad that the hot tub was not working....we enjoyed our time none the less
Room was good. The pool was nice a little cold tho.
Stayed in March 2022
Reviewed: February 21, 2022
Bdkdlg
United States of AmericaAC very loud right near bed and TV. $5 parking fee which I did not see before I booked, not sure why they have to add that.
Very clean, comfortable bed and pillows. King suite was roomy.
Stayed in February 2022
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