180 Forbes Road, Braintree, 02184 MA, United States of America
#1 of 6 hotels in Braintree
Guests' ChoiceBased on 73 hotel reviews
9.0Cleanliness
9.5
Comfort
9.3
Location
8.8
Facilities
9.3
Staff
9.2
Value for money
8.4
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: May 28, 2024
Shaun
United States of AmericaNA
I thought the breakfast met our needs and was a generous selection.
Stayed in May 2024
Reviewed: February 17, 2024
Dianne
United States of AmericaOur reservation could not be found/ but eventually was located with a combo of our first 2 names not our last name! Looked fine in my paperwork but not yours glitch in system!
Comfortable room, beds, kitchen area, quiet end room, free parking , delicious breakfast and nice sitting areas
Stayed in February 2024
Reviewed: February 2, 2024
Taisha
United States of AmericaThe location and of the the hospitality
No Breakfast left to early
Stayed in January 2024
Reviewed: February 1, 2024
Colleen
United States of AmericaNo coffee/tea making, minibar in room.
Great breakfast! Housekeeping service daily!!
Stayed in January 2024
Reviewed: December 4, 2023
Holly
United States of AmericaLiked everything
Clean and plenty of room
Stayed in November 2023
Reviewed: October 26, 2023
Hang
VietnamNothing
All good
Stayed in October 2023
Reviewed: September 13, 2023
Dawn
United States of AmericaThey don't have a larger selection of amenities like snacks. I needed apple juice for my daughter but they only had OJ which all 5 bottles were expired. But staff got me some apple juice from the kitchen
The place was huge and when I asked for a bathtub because I had requested one through booking.com they upgraded my room for free which included an extra bed
Stayed in September 2023
Reviewed: August 22, 2023
Sheila
United States of AmericaThe only thing was the pool was very chilly.
It’s close to Boston but not in the city, which is what we were wanting. We stayed in a suite so the kitchen was perfect. Staff was friendly and the daily breakfast was wonderful. Very comfortable bed too.
Stayed in July 2023
Reviewed: April 24, 2023
Elise
United States of AmericaPool was the coldest pool I’ve ever been in
Loved the room, very clean and spacious. Breakfast was included with variety of things
Stayed in April 2023
Reviewed: November 23, 2022
Angela
Irelandwe didn’t have our own transport so it would have been great to have a better selection in the mini market ie sandwiches
warm comfortable room, excellent breakfast, friendly helpful staff, spotlessly clean and overall, we were very happy with our stay there.
Stayed in November 2022
Reviewed: July 31, 2022
Tomas
United States of Americavery nicely located close to whatever you may need. Diane (front desk) went above and beyond for us. she was amazing and incredibly sweet
Stayed in July 2022
Reviewed: July 28, 2022
Vahit
United States of AmericaI am expecting Kosher or Halal foods.
Stayed in July 2022
Reviewed: January 21, 2022
Mary
United States of AmericaAlthough it did not effect my room, I know some of the rooms lost heat while we were there. But, those families were taken care of quickly and moved to others rooms.
The breakfast was awesome, huge variety and everything tasted great. Hotel location was perfect - easy on and off from the highway and close to stores, restaurants, etc.
Stayed in January 2022
Reviewed: December 26, 2021
Valerie
United States of AmericaOops just told you in the last box
DoTo Very welcomed at front desk ☺. We enjoyed the room clean, all the pluses w/ kitchen. Enjoyed the great breakfast. We had to leave because of the flights were going shut down. They were very good about it Will want to stay in this room when traveling. Thank, to all the employees at that hotel.
Stayed in December 2021
Reviewed: October 24, 2021
Leighanne
United States of AmericaThe heater for the pool wasn't working so the water was too cold to swim in - I wish we had been told this when we made inquiries about the pool to the hotel since this was a major consideration when choosing the hotel. It also was awkward that you could only enter the bathroom by going into the bedroom - no privacy!
Excellent location. Easy to get to and had restaurants, movie theater, malls and arcade in immediate area. Loved the kitchenette and spaciousness of the room as well as the mini market and buffet breakfast. Staff was very welcoming.
Stayed in October 2021
Reviewed: December 20, 2023
Michael
United States of AmericaI was placed near a stair well and was woken up frequently throughout the night by the doors slamming. The lay out of the hotel is a U shape, with 4 rooms clustered near the stairwells meaning 8 rooms per floor are near these stairs. If pressurized door hinges were installed or another way to prevent the noise from the slamming door would greatly enhance the property for a love cost.
The front desk staff were very friendly and personable and the check in process was fast. The had a few hand carts located in the front door way to make people traveling with amble luggage easier.
Stayed in December 2023
Reviewed: July 17, 2023
Ryan
United States of AmericaI was charged two different rates for each night. One was exceptionally higher than the previous. No one informed me of the rate change or I would not have stayed there a second night.
I enjoyed almost everything about the place.
Stayed in July 2023
Reviewed: May 31, 2023
Greg
United States of AmericaOvercharged for the stay. No receipt after checkout.
Room size.
Stayed in May 2023
Reviewed: March 18, 2023
David
United States of AmericaSorry for the inconsistencies in my responses. We had to cancel this trip due to medical reasons. I forwarded the Dr letter to the hotel. We also had to dispute the charge on our Amex. Booking.com did everything possible to help us in this situation.
Very good
Stayed in February 2023
Reviewed: October 19, 2022
Edward
United Arab Emiratesno laundry service,, no room safe, no bar for food and drink in the evening, having to pay for water all the time (expensive water)
very limited, never changing choice of options for breakfast
Stayed in October 2022
Reviewed: July 3, 2022
Howard
United States of AmericaCost was way too high for what you get
Room was nice
Stayed in June 2022
Reviewed: July 19, 2022
Anonymous
United States of Americanothing
The staff was really nice, courteous and helpful. Rooms were clean and plenty of towels provided. Atmosphere and ambiance was perfect.
Stayed in July 2022
Reviewed: October 22, 2023
Anonymous
United KingdomBeing in a room at front of Hotel with a constant noise outside from some sort of generator outside my window. Horrible 4nights sleep especially as we had travelled from Scotland and needed a good sleep before attending my Sons wedding.
Very clean and lovely surroundings
Stayed in October 2023
Reviewed: April 24, 2024
Irene
United States of AmericaThere are no comments available for this review
Stayed in March 2024
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content