21 West Walnut Street, Pasadena, CA 91103, United States of America
#4 of 39 hotels in Pasadena
Guests' ChoiceBased on 151 hotel reviews
8.5Cleanliness
8.8
Comfort
9.0
Location
9.1
Facilities
8.8
Staff
9.0
Value for money
8.0
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 17, 2024
Lois
United States of AmericaI put the do not disturb sign out in the mornings. I left about noon and took the sign off the door. But my room never got cleaned (2 day stay). I was very busy so would have enjoyed a little freshening up of the room.
Lobby is very pretty.
Stayed in June 2024
Reviewed: May 1, 2024
Kayleen
United States of AmericaGreat location
Stayed in April 2024
Reviewed: April 9, 2024
Barbara
United States of AmericaVery nice room. The hotel is very professionally run.
Stayed in April 2024
Reviewed: April 3, 2024
Koray
TurkeyHousekeeping staff didn't visit my room for a couple of days for some reason.
Location is nice. Building and room are clean overall.
Stayed in March 2024
Reviewed: January 22, 2024
Etienne
United States of AmericaGarbage disposal in sink did not work. Mentioned it to front desk but they couldn't have it repaired until the next day.
Clean, modern and large room with well appointed kitchenette, perfect for stays with children. 5-minutes away from most Old Pasadena attractions.
Stayed in January 2024
Reviewed: June 27, 2023
Carol
United States of AmericaThe rooms on Fair Oaks Blvd were too noisy so we moved
Walking distance to all the restaurants
Stayed in June 2023
Reviewed: June 27, 2023
Somanand
United States of AmericaMy room was next to the elevator and I can hear it goes up and down all night long
Location
Stayed in June 2023
Reviewed: June 26, 2023
Ritchotte
United States of AmericaOnly 1 elevator working, couldn't get rooms next to or across from each other (we had 3 rooms with kids under 18) and the front entrance to the pool area card reader was not working.
Easy access and very helpful and friendly staff.
Stayed in June 2023
Reviewed: June 19, 2023
Nathan
United States of AmericaBetter hand soap, the soap used looks like soap from a 1 star hotel. The air conditioner did not work very well, just room temperature air coming out, so it’s warm and muggy in the room. What you get is really not worth the price per night.
The rooms are nice and I love the layout of the bathroom.
Stayed in June 2023
Reviewed: June 7, 2023
Jennifer
United States of AmericaN/A
Convenient location, clean.
Stayed in May 2023
Reviewed: May 12, 2023
Shahriar
United States of Americajust spent a big money
Very expensive
Stayed in April 2023
Reviewed: April 14, 2023
Miker285
United States of AmericaHide a bed wasn't made up, bare mattress. Really uncomfortable. Had to put mattress on floor to use.
Spacious room. Nice area of town. Walking distance to civic auditorium.
Stayed in March 2023
Reviewed: April 4, 2023
Karen
United States of AmericaWeekday breakfast choices could have been better
Great staff, nice updated large suites
Stayed in March 2023
Reviewed: March 13, 2023
John
United States of Americatough to park a large vehicle
location
Stayed in March 2023
Reviewed: March 12, 2023
Leah
United States of American/a
close to our destination, very clean!, awesome staff! very welcoming
Stayed in March 2023
Reviewed: March 5, 2023
Roxane
United States of Americano complaints
Location
Stayed in March 2023
Reviewed: March 1, 2023
Diane
United States of AmericaLater hours--keep breakfast open until 10 weekdays and 11 weekends, but that's my personal preference.
The breakfast was great! Small but excellent selection of hot and cold options for breakfast.
Stayed in February 2023
Reviewed: February 16, 2023
Jasmin
United States of AmericaI didn't like that you couldn't set your own temperature for the heater or for the air conditioner The room was really cold I wanted the heater on I wanted to set my own temperature but you cannot because they control it on their end
The lobby the section where you have dinner at and breakfast the rooms the elevator.
Stayed in February 2023
Reviewed: January 14, 2023
Doreen
United States of AmericaParking at the hotel is expensive
Location, staff, and the rooms.
Stayed in January 2023
Reviewed: November 30, 2022
De
United States of AmericaMy friend paid half but the clerk asked for the full price even though she fully understood.
Stayed in November 2022
Reviewed: October 18, 2022
Edelmira
United States of AmericaThere were moments you could hear your neighbors.
Cleanliness
Stayed in October 2022
Reviewed: September 27, 2022
Ana
United States of AmericaVery pricey so I expect elegance, free breakfast was all cheap frozen items and some fruit, parking was tight and I never saw security anywhere on the property, pool was small, television in middle of room seemed like an awkward divider
Pros: safe location in old town, very clean except a few crevices in the shower, the windows open a few inches for fresh air, spacious, friendly staff, mini kitchen, free breakfast, nice pool
Stayed in September 2022
Reviewed: August 15, 2022
Grace
United States of Americanone
clean
Stayed in August 2022
Reviewed: July 30, 2022
Gayle
United States of AmericaOne elevator did not work. Main gate to the pool area was broken.
Staff were very professional and helpful. Location was excellent. Breakfast was very tasty.
Stayed in July 2022
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