4111 East Willow Street , Long Beach, CA 90815, United States of America
#15 of 84 hotels in Long Beach
Guests' ChoiceBased on 455 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.4
Facilities
8.4
Staff
8.8
Value for money
7.8
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 15, 2024
Gina
United States of AmericaThe bed was a little lumpy and the sheets and blanket for the pull out had holes in them. It would have been nice to have two blankets and pillows for the pull out.
Easy to get to. Convenient location. Clean and the kitchenette is a plus.
Stayed in April 2024
Reviewed: April 15, 2024
Jitrinee
ThailandA bit out dated and the shower was not working so well. Bed was not comfortable.
Stayed in April 2024
Reviewed: March 25, 2024
Eric
United States of AmericaThe service and staff was excellent. And the facility was up to standard. Much appreciated 👍
Stayed in March 2024
Reviewed: March 15, 2024
Ana
United States of AmericaExpensive
Stayed in March 2024
Reviewed: March 12, 2024
Elma
United States of Americaloud neighbors at night they had delivery trucks at the time so it made it inconvenient to get into to parking area of our room.
i liked the accessibility room a lot
Stayed in March 2024
Reviewed: February 16, 2024
Maricela
United States of AmericaThe fact that they don't clean the rooms daily
The breakfast was always great
Stayed in February 2024
Reviewed: December 15, 2023
Elva
United States of AmericaI think the place is outdated...I stayed here a few years back and it still looks the same.
Stayed in December 2023
Reviewed: December 4, 2023
Bill
United States of AmericaNone
Nice room with a full kitchen, good breakfast.
Stayed in December 2023
Reviewed: November 13, 2023
Kari
United States of Americaon a busy street, windows are very thin/old, there was a lot of noise
was upgraded to a two bedroom
Stayed in November 2023
Reviewed: November 4, 2023
Barry
United KingdomDark / depressing and considering the price the room was v small
V limited selection considering the cost of the room
Stayed in November 2023
Reviewed: October 19, 2023
Stephanie
United States of AmericaEVERYTHING WAS GOOD
i DIDN'T EAT BREAKFAST BECAUSE MY COMMITMENT HAD ME LEAVING BEFORE THE CONTINENTAL BREAKFAST STARTED.
Stayed in October 2023
Reviewed: October 16, 2023
Gordon
United States of AmericaMore out door seating for guests between rooms.
Hot and cold breakfast items were good. Hotel located very near venue. Short driving distance to eateries.
Stayed in October 2023
Reviewed: October 1, 2023
Deana
United States of AmericaStaff was very friendly and informative. Our room was very nice and clean.
Stayed in September 2023
Reviewed: September 7, 2023
Alice
Malaysia20 mins drive to downtown
Rate is reasonable
Stayed in September 2023
Reviewed: August 23, 2023
Juan
United States of Americacould use some pressure washing on outdoor walkways and make it a no smoking facility.
friendly staff, security guard, breakfast room, outdoor patio
Stayed in August 2023
Reviewed: August 14, 2023
Fernandez
United States of AmericaThe fact that breakfast was sausage both days. Was told serving day would be bacon. But fair breakfast
Friendly helpful staff
Stayed in August 2023
Reviewed: August 5, 2023
Catherine
United States of AmericaNothing
Quiet, spacious.
Stayed in July 2023
Reviewed: July 27, 2023
Jennifer
United States of AmericaSurprisingly quiet for such a busy place.
Stayed in July 2023
Reviewed: July 26, 2023
Y
United States of AmericaNo free parking as,advertised on line .breakfast was terrible.not enough food was left to eat rooms are nice and big but need to be updated. Sheet are too old
Rooms are spacious. There's laundry room and kitchen
Stayed in July 2023
Reviewed: June 27, 2023
Grande
United States of AmericaWe got 2 rooms, one room was damaged, a light fixture on the nightstand was ripped, and the refrigerator had some dings, also it smelled like cigarettes, we traveled with my son and his girlfriend and 1 yr old granddaughter.
Loved it's condo like feel, very quiet and peaceful,the breakfast was very nice. Parking was very spacious and egress was very easy.
Stayed in June 2023
Reviewed: June 21, 2023
Lilia
United States of AmericaN/A
It’s ok
Stayed in June 2023
Reviewed: June 5, 2023
Antonina
United States of AmericaThe outside of buildings and stairways need painting.
Room was wonderful. Staff outstanding. Very nice breakfast.
Stayed in June 2023
Reviewed: May 21, 2023
Michelene
AustraliaSpacious, well equipped rooms.
Stayed in May 2023
Reviewed: May 2, 2023
Paige
United States of AmericaNot enough blankets
I love the kitchenette
Stayed in April 2023
Bucharest, Romania
Bridgeview, USA
Huisnes-sur-Mer, France
Batavia, USA
Pula, Croatia
Ubatuba, Brazil
Valencia, Spain
Istanbul, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content