The third floor hallway smelled bad of someone cooking

Location for us visiting relatives was good

Stayed in October 2023

They had my name down wrong on my booking, I don't feel this was the fault of the facility but of the booking company I went through. The hotel was able to find my reservation. Koodoos again to the hotel.

It was a very welcoming group of employees,as I go there when I visit my grandkids. Thank you.

Stayed in July 2023

Not enough pots and pans in the room

Staff we're great, friendly and very helpful

Stayed in July 2022

There was not much we didn’t like; but there was only 1 garbage can in the whole room which was annoying. I don’t know if that is the way it was supposed to be or our other one is missing. Also the couch was very uncomfortable to sit on. It was weird shaped and had no pillows. Weird

Clean facilities. Very nice workers; friendly and helpful. We had a 1 room suite which was very nice; open and big concept. Breakfast was okay. They had eggs and waffles (already pre-made), a few cereals in boxes, oatmeal, yogurt, juice and coffee. Your basics.

Stayed in June 2022

The staff was super helpful and friendly. The room was comfortable and perfect for our big family. Breakfast was great.

Stayed in December 2021

I can't say there was anything we didn't like. All our needs were met and all personnel friendly and accommodating.

The room was clean and everything we needed was provided. The inn itself was very clean. The front desk personnel were very friendly and helpful. Whenever we needed something there was always a person at the desk to help us. The breakfast was great! Food hot and plentiful. The dining room was always clean and inviting. The parking was good, well lit parking lot. The rooms easy to get to. Hot coffee available and also coffee packets for the in-room coffee available at the front desk. The location is great. Close to the 101 and I17, shopping, restaurants, downtown Phoenix just 30 minutes. We stayed a week and enjoyed our time there.

Stayed in November 2021

There was no housekeeping service. we had to ask for towels twice.

It was clean, the room was spacious, the staff was friendly, and there was a free breakfast in the morning. The area was nice and quiet, and it was close to family we were visiting as well as shopping centers and restaurants.

Stayed in November 2021

We had a great stay and everything was accommodating. We only stayed 1 night and had a 12 pm checkout but housekeeping knocked and once entered a total of 3 times before 12 pm. It would be great to have more coordination with the front regarding available rooms to clean or provide the additional door tag for privacy.

Wonderful King Suite.

Stayed in October 2021

They grossly overcharge for pets

big and comfortable with a very nice full hit breakfast

Stayed in September 2021

The place was kind of hidden but I found it.

It was comfy

Stayed in August 2021

Tv was too small for my liking.

The bkfst was ok. Typical continental bkfst. The night front desk clerk was very welcoming and professional. He even greeted me by name when we got back from dinner. I have never received a welcome like that before.

Stayed in August 2021

It was raining and it felt humid in the room. Some of the popcorn ceiling had come off by the a/c unit.

The kitchenette was missing a spatula, staff was quick to bring a brand new one. I thought the toaster didn't work so they also brought a brand new one but realized it was the outlet that didn't work. Laundry was only $3.00 for both wash and dry, great price. Full hot breakfast, sausage a couple days then bacon. Loved they had mini salt n pepper shakers in the room, not packets.

Stayed in July 2021

The staff was exceptional when we couldn't get in our room. The room was well kept up and clean when we arrived.

Stayed in July 2021

Comfortable bed, soft towels, great pillows. Tons of variety at breakfast. Friendly staff.

Stayed in June 2021

No COFFEE pot in the room

Very comfortable room

Stayed in May 2021

I did not like my shower what so ever

Very friendly stuff

Stayed in May 2021

Their wasn’t anything that I didn’t like

I loved how nice the staff were and how comfortable was my stay.

Stayed in May 2021

Room not available on time upon arrival. Staff was actually rude about it and not apologetic at all for not having room ready. She acted like she was put out by trying to get me into my room on time. The sofa in the room was dirty. Stains and visible spots all over the sofa. I had to cover it with clean sheet in order for us to sit on it. A lot of the doors/ key fabs were not working properly. Multiple times we had to wait outside until someone from inside saw us and opened the door for us. This was the same with the gate at the pool. The keys hardly worked. Really poor selection on the hot breakfast. Really slow and under staffed for the breakfast service. Would not stay here again and would not recommend this facility.

The surrounding area had a lot of restaurants and shops.

Stayed in June 2021

Hotel duplicated billing

Really efficient & pleasent reception team

Stayed in June 2021

Was clean staff was very nice. The outside was even very nice

Stayed in April 2021

There was a pile of dirty towels in the bathroom when we arrived, and plenty of hair in the tub that had apparently not been cleaned.

Stayed in June 2021

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in September 2023