607 West 5th Street, San Bernardino, 92410, United States of America
#15 of 28 hotels in San Bernardino
Guests' ChoiceBased on 464 hotel reviews
7.0Cleanliness
7.5
Comfort
7.4
Location
7.3
Facilities
7.1
Staff
7.9
Value for money
7.2
Free Wifi
7.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 7, 2024
Johnson
United States of AmericaI like everything there wasn't nothing I didn't like
I like it and it's close by so I can always walk or take a taxi
Stayed in April 2024
Reviewed: April 30, 2024
Ukiah
United States of AmericaGetting locked out of the front door and the ice machines are way to far away from everything (add them near the elevator)
The property was beautiful all around!! Jerad was AMAZING with my families needs he went out of his way to help make our stay as perfect as possible
Stayed in April 2024
Reviewed: March 24, 2024
Robert
United States of AmericaNo shampoo. Apparently this has become common at all Motel 6s. It is annoying and I think most guests would be willing to pa a dollar more each night to have it.
Easy to find with a large room.
Stayed in March 2024
Reviewed: March 17, 2024
Vega
United States of AmericaEverything!
Nothing!
Stayed in March 2024
Reviewed: June 2, 2023
Kenneth
United States of AmericaWell, it's San Bernardino, the area is littered with bums, some of them more ornery than usual. Not much heat or pressure in the shower. If you're an environmentalist, it's good, as the lack of shower comfort means that you take shorter showers. Not so great if you're on vacation looking to relax. Also along the same lines of this spartan environmentalism, only one roll of toilet paper was in the room when I arrived. I thought two was standard. The TV and remote control worked, but the remote control didn't work very well. You really had to work those buttons. Again, it is a motel San Bernardino, so don't expect the most pleasant of neighbors. There were some persons hooting and hollering near my door at 2 or 3 AM in the morning, having the time of their lives conversing with each other and being general wastes of oxygen. Get a room, says I. Or, well, they probably already had a room. So go into that room, says I.
The room was clean and the location is really right there next to the heat of the action in downtown San Bernardino... Or at least as much as you're going to get in that city - it's not exactly a flourishing metropolis. The wi-fi worked well and the front desk was very responsive. Also, the parking lot seems somewhat secure. There's a wall around it and it's in view of the front desk, at least.
Stayed in May 2023
Reviewed: May 30, 2023
Julio
United States of AmericaYou have to pay for ice
Good place but needs to work more on fix the rooms
Stayed in May 2023
Reviewed: May 7, 2023
Dwayne
United States of AmericaNo breakfast available. Location was great.
Stayed in May 2023
Reviewed: April 22, 2023
Vincent
United States of AmericaThere no room phone or microwave
I like this place
Stayed in April 2023
Reviewed: April 22, 2023
Vincent
United States of AmericaRoom service
This place is better than motel 6
Stayed in April 2023
Reviewed: March 21, 2023
Daryl
United States of AmericaRoom smelled, even the non-smoking room. Light was broken in one room and the door was broken in another. Also a loose dogs on the property.
Staff was excellent. Friendly and helpful.
Stayed in March 2023
Reviewed: March 18, 2023
Samantha
United States of AmericaThe bed was so comfy. The housekeeper was very nice and patient. The office staff was very eager to fix any issues promptly.
Stayed in March 2023
Reviewed: March 5, 2023
Jimmy
United States of AmericaThe location
The staff
Stayed in March 2023
Reviewed: February 14, 2023
Tania
United States of Americano breakfast
smooth stay very clean
Stayed in February 2023
Reviewed: February 5, 2023
Kwam'e
United States of AmericaArea not clean
Ok
Stayed in November 2022
Reviewed: November 8, 2022
Adriana
United States of AmericaNot enough parking spots we had to park further away one night :(
Convenient location to the NOS center. No hassle at check in or check out.
Stayed in October 2022
Reviewed: October 19, 2022
Stokes
United States of AmericaThe lady who checked us in was extremely nice and helpful. Incredible staff!
Stayed in October 2022
Reviewed: August 3, 2022
Bailey
United States of AmericaLoydvut traffic
Nice staff. Let's me check in Early if possible
Stayed in July 2022
Reviewed: June 3, 2022
Veronica
United States of AmericaThat their isn't a microwave in the rooms. I know it's expensive. It's whole lot better than the one outside. It looks like it's been in several disagreements. Other than that we were comfortable and relaxed a bit .
The staff is friendly. They assist you as though you were family. Great experience to stop on your way to the freeway to continue your relaxation from this vacation.
Stayed in June 2022
Reviewed: April 16, 2022
Isaac
United States of Americatv was cracked hard to see.
comfortable bed nice environment and room
Stayed in April 2022
Reviewed: March 16, 2022
Hubert
Germanyno breakfast available even if I book a room with breakfast!!!
nice room
Stayed in March 2022
Reviewed: March 9, 2022
Jeff
United States of AmericaBed was not so comfortable and pillow the same. Vending machines were outrageously priced. Had to have a cash 100 deposit.
I liked the price and the manager was very nice. It was clean and cozy. Ac worked great.
Stayed in February 2022
Reviewed: March 6, 2022
Hans-joachim
United States of America60 Dollars in Cash they took what you get back on the day you leave. I was lucky, that I had exactly 60 bucks. This was new and I don't like. When I booked the room at booking.com breakfast was included but when we checked in they said CDC don't allow to serve breakfast. Hmm, why does Denny's serve breakfast?????
Nice and friendly man behind the counter.
Stayed in March 2022
Reviewed: February 28, 2022
Enrico
United States of Americanot enough parking
convenient to work
Stayed in February 2022
Reviewed: February 22, 2022
Vilapheth
United States of Americagood
good
Stayed in February 2022
Gralum, Norway
Bad Salzdetfurth, Germany
Miami Beach, USA
Vienna, Austria
Jakarta, Indonesia
Saint-Tropez, France
Auchenblae, UK
Herceg-Novi, Montenegro
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content