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  5. Reviews of Extended Stay America Suites - Sacramento - Arden Way

Reviews of Extended Stay America Suites - Sacramento - Arden Way This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2100 Harvard street, Sacramento, CA 95815, United States of America

#70 of 83 hotels in Sacramento

Guests' Choice

Review Score

Based on 191 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.6

  • Location

    6.7

  • Facilities

    6.4

  • Staff

    7.5

  • Value for money

    6.5

  • Free WiFi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 28, 2023

    5.0
    Fair
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Noise from freeway, bed not comfortable

    Price

    Stayed in October 2023

  • Reviewed: August 1, 2023

    7.0
    Great experience
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Dog rooms should be on one side of the hotel because I got bites all over my body from fleas.. I love fur babies, but some own don't care for them properly with flea care. Oh, and maybe spray flea spray after the checkout

    I liked the staff, they were very nice and very helpful and informative,.

    Stayed in July 2023

  • Reviewed: July 24, 2023

    6.0
    Staff was very pleasant & helpful but there was a problem at registration between Booking.com & the facility. It
    • Leisure trip
    • Travelers with friends
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No ice machines, no ice trays in the freezer compartment, no vending machines

    Easy access to freeways

    Stayed in July 2023

  • Reviewed: June 22, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like the fact I seen bugs in my room. Or the fact your employees was in the back in didn't hear me ring the bell or knocking on the door r 30 minutes.

    It was ok for the most part.

    Stayed in June 2023

  • Reviewed: May 25, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The property didn’t feel safe as there seemed to be “homeless” types around or long term residents there instead of touristy types around the hotel grounds. Also the room I had was close to the freeway or busy street so I wasn’t able to sleep well due to loud traffic noises.

    Stayed in May 2023

  • Reviewed: May 24, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisy people, Noisy road!

    1st floor

    Stayed in April 2023

  • Reviewed: April 23, 2023

    5.0
    Great potential, but didn’t get the rest I needed for the long drive home.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The one thing I did not like at all was that at 2am there were 2 men loudly arguing outside and cussing at each other. The property is not huge and they could be heard throughout since it was quiet otherwise. I looked outside because I could hear them close to our door on the 2nd floor and I couldn’t see them, but could see the security guard not doing anything about it downstairs. Later in the night some people arrived to check in downstairs and they were also being super loud, but that’s those people’s fault and not really the hotel’s. I guess maybe the doors could be a little more sound proof and to be fair, this kind of stuff probably doesn’t happen every night.

    The property was nice and the location was ok too. The room was clean and had everything you could need. There was a security guard on the property as well, which was nice. Plenty of parking.

    Stayed in March 2023

  • Reviewed: April 2, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    Good night

    Stayed in February 2023

  • Reviewed: March 30, 2023

    5.0
    Cheap affordable ok
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast sucked! Tv to little. Cleanliness wasn't very good.

    There was a kitchenette..

    Stayed in March 2023

  • Reviewed: February 24, 2023

    6.0
    It met our needs for the night but probably will not return
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The location is less than desirable. Felt like a low budget Residence Inn.

    Front desk personnel were polite and friendly.

    Stayed in January 2023

  • Reviewed: January 18, 2023

    6.0
    was ok but I’m still confused as to my charges verses what I was told.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms had fowl smell,it should be noted that if you accommodate pets you need to sanitize rooms as not everyone pet has proper hygiene.

    had parking and close to town.

    Stayed in January 2023

  • Reviewed: August 1, 2022

    6.0
    Adequate.
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 5 nights

    The room was superficially clean. There was a blood stain on one of the the pillow cases. On the first day a water spill on the floor came back with an almost black rag upon wiping up the spill.

    The office staff was great!

    Stayed in July 2022

  • Reviewed: July 5, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel had no pool, no ice machine, room smelled like smoke and the whole outside of the hotel smelled like marijuana

    The location was great, the bed was comfy, the room was clean.

    Stayed in July 2022

  • Reviewed: May 10, 2022

    6.0
    Budget friendly stay
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Smoke smell in the room. No coffee maker or kettle in the room. Kitchenete is there with the stove, but no pots, pans or utensils to use it. Location is not for walking around.

    Courteous staff, clean overall, quiet. Refrigerator and microwave in the room is nice. Free parking.

    Stayed in May 2022

  • Reviewed: April 28, 2022

    7.0
    Good
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was worried to much activity in the parking lot and only one security guard would have been over matched for his age

    Loved the room size with a kitchen and bathtub.. hotel staff was great. Very affordable

    Stayed in April 2022

  • Reviewed: September 12, 2021

    7.0
    Work travel
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room had tobacco and marijuana odors that permeated all my clothes, luggage and person. Everything had to be washed and sprayed including my vehicle to try and get the odors out. the hotel is old and dirty around the doors and windows. The parking is very tight, sure to get door dings.

    the location is great, no road noise and close to restaurants and shops nearby.

    Stayed in September 2021

  • Reviewed: February 14, 2024

    1.0
    Ghetto, unsafe and scary. Don’t do it.
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t feel safe here. We left in 10 minutes. There were multiple people smoking weed in the parking lot, blasting their music, etc. It appeared most people are living here and also seems like there’s a lot of drug activity. Even the drive to the hotel from the freeway was pretty ghetto. We literally walked in and we walked out. There’s no way we would’ve stayed there.

    I selected this property because I was trying to find something affordable.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    10
    I enjoyed my stay!
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    It was a fast and easy check in and super quiet area.

    Stayed in January 2024

  • Reviewed: February 5, 2024

    9.0
    Great
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Na

    It was a very nice stay I would stay there again.

    Stayed in February 2024

  • Reviewed: December 31, 2023

    3.0
    Inappropriate response to filthy ac. I have COPD. Even my dog was chocking.
    • Leisure trip
    • Solo traveler
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The air conditioner was extremely dirty. I took cover off to clean. I contacted office. They let me stay that night. New security came. Said to leave. Charged me $100 for not putting cover back on ac. Which just snaps in but I thought they'd want to clean it.

    Room nice

    Stayed in October 2023

  • Reviewed: December 19, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Noise

    Kitchen

    Stayed in December 2023

  • Reviewed: December 1, 2023

    9.0
    It was pleasant and Cost effective.
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was uncomfortable. Lumpy and saggy.

    It was clean and quiet

    Stayed in November 2023

  • Reviewed: November 28, 2023

    1.0
    I definitely don’t recommend it
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There is a smell of tobacco in the room. I do not smoke. The number was not changed. On the stairs near the room there was a full bag of abandoned things, no one had cleaned it up. Although I showed the photo to the reception. dirty laundry. The room is no more clean. Unsavory characters are smoking in the parking lot. There is no feeling of safety. The $100 deposit was not returned. Today I checked my bank account and saw that the payment was not being processed, but paid!! They just wrote it off and that’s it!! I wrote a private message to the hotel - they don’t answer!!!

    looks good

    Stayed in November 2023

  • Reviewed: November 19, 2023

    1.0
    Never again will I stay at this extended stay.
    • Leisure trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room smelled very musty, the floor was bubbled up like it had flooded. The cabinets need to be replaced and we’re completely bare. No dishes, no pots or pans, no utensils, not even any paper towels. The beds look like they belong in a prison.

    The lobby staff was nice and pleasant.

    Stayed in November 2023

Showing 1 - 25

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