510 Hawthorne Avenue Southeast, Salem, OR 97301, United States of America
#2 of 22 hotels in Salem
Guests' ChoiceBased on 243 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.0
Facilities
9.2
Staff
9.2
Value for money
8.6
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 19, 2024
Tobon
United States of AmericaThere was nothing that I didn’t like.
The hotel very clean and all the staff were very friendly and professional.
Stayed in April 2024
Reviewed: April 18, 2024
Cheryl
United States of Americadidnt eat breakfast
Stayed in April 2024
Reviewed: April 5, 2024
Joan
United States of AmericaExcellent custmer service. Very clean.
Everything was great for my mom and myself.
Stayed in April 2024
Reviewed: March 27, 2024
Roger
United States of AmericaShort toilets!
Stayed in March 2024
Reviewed: March 3, 2024
David
United States of Americafacility was clean, quiet and well maintained - had an excellent quiet room
Stayed in February 2024
Reviewed: February 27, 2024
Gayle
United States of AmericaThe lighting in the bathroom needs improvement and the room could use a little updating. Pillows need to be replaced.
Location was convenient for work and felt safe. Rooms wear spacious and comfortable.Breakfast was wonderful and the staff were friendly and helpful.
Stayed in February 2024
Reviewed: February 20, 2024
Rashell
United States of AmericaNo freezer
Very clean
Stayed in February 2024
Reviewed: November 26, 2023
David
United States of AmericaGreat hotel and no problems.
The room was great and staff was awsome.
Stayed in October 2023
Reviewed: October 24, 2023
Ross
AustraliaRoom (single king) size was ideal for two persons, lighting options good, comfortable furniture and tastefully decorated. Breakfast offering included fresh fruit. Easy access from Interstate 5. Quiet location.
Stayed in October 2023
Reviewed: September 14, 2023
Keith
United States of AmericaVery busy
Clean
Stayed in September 2023
Reviewed: September 12, 2023
Luc
Canadagood breakfast, lots of places to sit. Location was perfect for a visit to Salem
Stayed in September 2023
Reviewed: September 10, 2023
Clare
CanadaNothing.
Breakfast was amazing! We were treated with the BEST and more accommodating staff, I have never had a greater experience at a hotel before.
Stayed in August 2023
Reviewed: September 4, 2023
John
CanadaLocation was great. Breakfast was good.
Stayed in August 2023
Reviewed: September 3, 2023
Joanna
CanadaVery friendly and helpful staff. The room was clean and comfortable.
Stayed in September 2023
Reviewed: August 24, 2023
Jaana
United States of AmericaI was very disappointed to hear that I can't earn Hilton points for reservations through Booking.com. That information is not shared at the time of booking, which creates a bad customer experience at check-in. I'm unsure what Hilton has to gain by not offering that and it just drives very customer dissatisfaction.
The breakfast is a big reason we stayed there. :) We stayed at this Hampton in last summer and my daughter was so excited about the waffles she talked about it all year. I also like that they had some vegetarian options.
Stayed in August 2023
Reviewed: August 22, 2023
Diane
United States of AmericaFantastic, extensive hot breakfast, lots of options! Super comfy bed, slept like a baby! Great staff!
Stayed in August 2023
Reviewed: August 20, 2023
Nancy
United States of AmericaI really appreciated everything about this facility!!!
Breakfast was amazing and location was great, quiet and felt secure!!!
Stayed in August 2023
Reviewed: August 19, 2023
Benjamin
United States of AmericaBest hotel we have used so far this trip, even better than the more expensive eooms
Stayed in August 2023
Reviewed: July 14, 2023
Israel
United States of AmericaPeaceful and the breakfast was excellent
Stayed in July 2023
Reviewed: July 11, 2023
Doris
United States of AmericaBreakfast staff pool
Stayed in June 2023
Reviewed: July 11, 2023
Mezgebu
United States of AmericaBreakfast
Clean
Stayed in July 2023
Reviewed: July 6, 2023
Jameson
Abkhazia, GeorgiaThe television has problems responding when I clicked on the remote.
The breakfast was very good lots of choices. The fresh baked cookies they had at my check in was totally unexpected. The check out time was great to be at noon.
Stayed in July 2023
Reviewed: June 22, 2023
Carol
United States of AmericaFeeling welcome by friendly yet professional staff.
Stayed in June 2023
Reviewed: June 13, 2023
Ronald
Netherlandsno laundry service a coffee machine in the room, but no corresponding coffee (tea, chocolate, decaf etc yes, but no coffee …)
very kind staff, fresh fruit, fine breakfast, free coffee, big parking place for all kind of vehicles
Stayed in June 2023
Arrowtown, New Zealand
Tignale, Italy
Kuala Lumpur, Malaysia
Verona, Italy
Tocumwal, Australia
Barcelona, Spain
Brest, Belarus
Olinda, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content