2600 Avenida del Presidente, San Clemente, CA 92672, United States of America
#7 of 25 hotels in San Clemente
Guests' ChoiceBased on 349 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.7
Staff
8.8
Value for money
8.4
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 27, 2024
Simon
AustraliaLocation and lack of people
Location to beach
Stayed in March 2024
Reviewed: April 18, 2024
Megan
United States of AmericaOnly thing I wish they had on site was a little cafe for coffee and pastries in morning. We always leave early when we stay here and it’s not super close to any coffee shops. Restaurant is nice but it’s sit down. Otherwise place is amazing
Love how quiet it is and the rooms are perfect for a family of 4-5. Nice to have a kitchen. Hot tub and pool were fun for kids especially.
Stayed in April 2024
Reviewed: April 10, 2024
Elmet
CanadaLack of hot water in the morning. Only one shower was hot while the second shower water was luke warm at best.
Clean and good bed.
Stayed in April 2024
Reviewed: April 9, 2024
Kristi
CanadaThe rooms need updating - particularly new carpet. Bottom of the kitchen sink stained and the general wear and tear (screens etc).
Location a short walk to the beach and close to amenities. Room was large enough for two adults and three teens though a little crowded. Two bathrooms in our suite were a nice surprise. Bathrooms are updated and clean. Kitchen was fully loaded. Balcony facing the back of the property was nice. Pool and hot in plus barbecues and games were great.
Stayed in April 2024
Reviewed: April 6, 2024
Leslie
United States of AmericaThe rooms are small although they do have everything. The coffee maker didn't work AT ALL, AND THEY DEFINITELY NEED NEW COFFEE WHATEVER COFFEE I GOT OUT WAS NASTY OTHER THAN THAT THE KIDS ENJOYED IT
The pool area, the play room, and activities for my kids were great. My kids didn't want to come back home for spring break, so passing through San clement, I booked a room, and it was what they wanted, so we made it the best!
Stayed in April 2024
Reviewed: April 2, 2024
Perez
United States of AmericaHot tub
The hot tub was not what I expected. The jets did not work properly and really were not usable
Stayed in March 2024
Reviewed: March 28, 2024
Donald
United States of AmericaAll staff were very kind and helpful, however SCOTT went way and beyond helping me troubleshoot problems with wifi. A talented young man.
Stayed in March 2024
Reviewed: March 25, 2024
Vibhor
GermanyNo breakfast was offered at the property, the restaurant in the hotel was open only from Wednesday to Sunday, the wifi in the room was slow
The property was clean, the staff was very pleasant and helpful, the location was very close to the highway so it was easy to access, the restaurant served good food
Stayed in March 2024
Reviewed: March 9, 2024
Sean
United States of AmericaThe mattress was not awesome but I guess I tolerated it
Great staff and lots of amenities
Stayed in March 2024
Reviewed: March 5, 2024
James
NetherlandsThe interior of the rooms/kitchen need to be refurbished as it’s quite dated.
Loved the outdoor facilities. The people working there are super friendly and helpful!
Stayed in February 2024
Reviewed: February 2, 2024
Susan
United States of AmericaStairs! There was no assistance either luggage. I was worn out carrying items up the stairs
Clean, quiet, many things to do. Staff extremely friendly, helpful and professional Ah maze zing view!
Stayed in January 2024
Reviewed: January 28, 2024
Wilco
FrancePillows and 10am check out, 11 would be great
Location and spacious rooms
Stayed in January 2024
Reviewed: January 4, 2024
Sheryl
United States of AmericaOutdoor access while raining, puddles of water everywhere
Stayed in December 2023
Reviewed: December 5, 2023
Carlee
United States of AmericaThere was a couple ants but that’s out of your control.
Everything was perfect and it was one of the best facilities I had ever stayed at!
Stayed in November 2023
Reviewed: November 28, 2023
Tara
United States of AmericaNo parking garage
Clean rooms. Great staff. Kitchen great with kids!!
Stayed in November 2023
Reviewed: November 11, 2023
Wenjing
United States of Americathe refrigerator next to bed
Not too bad
Stayed in October 2023
Reviewed: October 28, 2023
André
Portugal- WiFi: if you are planning to do work online , note that the connection is very bad - Daily cleaning: I have a 2yo and we ended up taking some meals in the room. As a 2yo always make a mess when eating. The next day, after cleaning , the room was quite the same… we ended up cleaning ourselves.
The hotel has really good facilities. The room has everything you need and my son loved the pool and the jacuzzi as the water was warm. We were supposed to stay for a week and ended up extending to 10 days. The location is perfect if you want to surf Trestles however you will need a car to do everything
Stayed in October 2023
Reviewed: October 17, 2023
Kathleen
United States of AmericaA little too far away from beaches and in town. There were some ants in the kitchenette area.
The set up of the room and outdoor facilities.
Stayed in October 2023
Reviewed: October 6, 2023
Marichu
United States of AmericaWater pressure in the shower was weak. Charge per night was too high for a small hotel.
Location
Stayed in October 2023
Reviewed: October 4, 2023
Susan
Australiaas the airline cancelled my flight from Australia I contacted the hotel to cancel my first night. I received a reply stating there was no cancellation policy and was charged for four nights, but only stayed three. Hilton in LA had no problem moving me to the next night with no extra charge.
location!
Stayed in September 2023
Reviewed: August 27, 2023
Laura
United States of AmericaThe room was clean but carpet was old and dirty looking due to stains. Also, housekeeping was sporadic and maids claimed they did not speak English. Did not have service other than towel exchange for 3 of 7 days. The room needs to be updated.
The location was great. Pool, grounds and hot tub was great.
Stayed in August 2023
Reviewed: August 21, 2023
Marianne
BrazilSó many ants in the kitchen
So many things to do for the kids, beautiful room
Stayed in August 2023
Reviewed: July 11, 2023
Keri
United States of AmericaNot allowed to have guests for dinner if grilling unless they have a wristband.
The Inn is close to everything. Has a nice outdoor area for grilling and playing games and pool/hot tub. Our room had 2 Murphy beds perfect for our kiddos and a kitchenette for easy meals.
Stayed in July 2023
Reviewed: June 30, 2023
Henry
United States of Americanewer furniture
great space
Stayed in May 2023
Petaling Jaya, Malaysia
Ulcinj, Montenegro
Bohinj, Slovenia
Winterberg, Germany
Joinville-le-Pont, France
Unawatuna, Sri Lanka
Masaya, Nicaragua
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content