Reviews of Hyatt House Scottsdale Old Town This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
4245 North Drinkwater Boulevard, Scottsdale, AZ 85251, United States of America
#62 of 129 hotels in Scottsdale
Guests' ChoiceReview Score
Based on 616 hotel reviews
8.0Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
9.1
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Facilities
8.2
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Staff
8.8
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Value for money
8.1
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Free Wifi
7.8
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Reviewed: May 21, 2024
Aref
Kuwait79 Reviews2 helpful votes9.0“Great hotel, great value.”- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 1 night
- • Submitted from a mobile device
The beds are small (double not queen size) for three persons in a room.
Excellent service and hospitality from checking in the hotel till we checked out. The location is centeral to my itenerary. Cerrittos central mall is a walking distance from the hotel with many resturants and a movie theatre and Walmart.
Stayed in May 2024
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Reviewed: May 17, 2024
Julie
Australia29 Reviews6 helpful votes9.0“If we returned to Scottsdale would be happy to stay here again”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite
- • Stayed 3 nights
Breakfast could be a little more varied.
Room was large & good there was a couch & chairs to sit at in lounge area. Room &” bathroom clean. Nothing to complain about.
Stayed in April 2024
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Reviewed: May 15, 2024
Sandra
Sweden74 Reviews9 helpful votes7.0“Comfy place with nice pool area close to Scottsdale Old town.”- • Business trip
- • Group
- • One-Bedroom King Suite
- • Stayed 4 nights
- • Submitted from a mobile device
Breakfast The room was facing a street with some restaurants, playing music quite late on the weekend. I sent questions before the visit, but did not get a reply.
Spacious rooms, kitchen and a walk in closet. Nice pool area and a decently sized pool. Walking distance to old town and mall. Plenty of parking space. Breakfast is included in price, not many things to choose from but sufficient.
Stayed in May 2024
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Reviewed: May 10, 2024
Todd
United States of America31 Reviews9.0“We’ve stayed here 5 times so it’s our go to place in Scottsdale.”- • Leisure trip
- • Couple
- • One-Bedroom King Suite
- • Stayed 4 nights
- • Submitted from a mobile device
Golfers took over pool area in afternoon so need more chairs and umbrellas at pool
Location and breakfast
Stayed in May 2024
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Reviewed: April 27, 2024
Stuart
United States of America3 Reviews9.0Wonderful- • Leisure trip
- • Group
- • Two-Bedroom Suite
- • Stayed 1 night
- • Submitted from a mobile device
Nice big rooms. Great complimentary breakfast. Helpful staff.
Stayed in April 2024
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Reviewed: March 29, 2024
Helana
United States of America44 Reviews1 helpful vote7.0“Great location, reasonable prices”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite
- • Stayed 2 nights
- • Submitted from a mobile device
No towels at pool
Location
Stayed in March 2024
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Reviewed: March 23, 2024
Leona
United States of America19 Reviews2 helpful votes7.0“It worked but didn't appeal to us for a future stay...”- • Leisure trip
- • Couple
- • One-Bedroom King Suite
- • Stayed 5 nights
Two bar stools would be nice instead of just one. Shower fan works on and off. Atmosphere drap but clean and with a gray sectional and TV. Cushions a little too soft. No elevator for 2nd and 3rd floor (good exercise tho) A much larger hotel than we thought. Numerous unattached buildings.
Nice shower except for fan that probably needs replacing; low power and shuts off occasionally. Nice reception area with a bar and a breakfast room, although we did not take advantage of either.
Stayed in March 2024
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Reviewed: March 21, 2024
Fernando
United States of America11 Reviews9.0“great overall facility”- • Leisure trip
- • Couple
- • One-Bedroom King Suite
- • Stayed 3 nights
all good
excellent location
Stayed in March 2024
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Reviewed: March 10, 2024
Claudia
Mexico5 Reviews7.0“it was ok, could it be better specially with a good wifi”- • Business trip
- • Couple
- • Two-Bedroom Suite
- • Stayed 3 nights
the rug was not clean, i found a bread so hard and crumbs the wi fi was terrible, i kill a bug, the connectors for electricty one was not working the shower handle was broken so it didnt work so no water, of coarse they replace it, the steamiron didnt work. the jacuzzi stop working, need to change something.
very good location easy to get there big rooms good distribution good breakfast but need some natural fresh fruit the mantanaince guy very kind and helpfull
Stayed in February 2024
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Reviewed: March 5, 2024
Jeffrey
United States of America17 Reviews1 helpful vote9.0“OVERALL VERY GOOD. WOULD STAY AGAIN”- • Leisure trip
- • Couple
- • Two-Bedroom Suite
- • Stayed 4 nights
MORE CLEANING SUPPLIES IN KITCHEN
ROOM WAS VERY GOOD. BEDS COMFORTABLE, BATHROOMS FUNCTIONAL. KITCHEN APPLIANCES WORKED WELL
Stayed in February 2024
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Reviewed: February 26, 2024
Shane
United States of America1 review8.0“I would definitely stay here again.”- • Leisure trip
- • Group
- • One-Bedroom King Suite
- • Stayed 3 nights
the hot tub was out of order when we arrived but was fixed the next day. the pool area chairs and loungers were broken,
Nancy, Opie and the rest of the staff were very friendly, helpful, accommodating and knowledgeable,
Stayed in February 2024
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Reviewed: February 24, 2024
Leyin
United States of America14 Reviews1 helpful vote9.0“Satisfied though could be better.”- • With a pet
- • Leisure trip
- • Couple
- • Two-Bedroom Suite
- • Stayed 8 nights
The toaster created smoke when I tried to make a toast on the first day. Was afraid to use it again. Also, fire or smoke alarms went off 3 or 4 times mysteriously during our 6 nights stay, either in the entire building or hotel. Lastly, the tv's could be better: everyday for a few times the tv's lost signal. The paper tv guide had 64 or 46 for Bloomberg, but it was never Bloomberg. Couldn't find Bloomberg anywhere.
Stayed in February 2024
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Reviewed: February 19, 2024
Kathryn
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite
- • Stayed 1 night
Eggs
I didn't think the breakfast was very good, especially the eggs.
Stayed in February 2024
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Reviewed: February 17, 2024
Gerry
Ireland1 review7.0“Great city, lovely people”- • Leisure trip
- • Family with young children
- • Queen Room with Accessible Tub - Disability Access
- • Stayed 5 nights
Eating breakfast with plastic knives and forks on a paper plate - limited number of ceramic plates and stainless steel utensils. Also breakfast was exactly the same every day. No real provision for celiacs which was disappointing.
Very friendly and obliging staff
Stayed in February 2024
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Reviewed: February 16, 2024
Craig
United Kingdom9 Reviews1 helpful vote9.0“I loved my stay here and would recommend the hotel to anyone.”- • Leisure trip
- • Solo traveler
- • One-Bedroom King Suite
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast was nothing to write home about but it was satisfactory and plenty of food to choose from.
The location is absolutely fantastic and is what first attracted me to the hotel. I hadn’t anticipated the suite would be quite so large and with such a range of great facilities. The shower, bed, living space, televisions, all brilliant and arguably too much for just one person! The staff were friendly and extremely helpful on numerous occasions I asked questions. I was even able to check in early, which was perfect.
Stayed in February 2024
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Reviewed: February 14, 2024
Gerard
Ireland70 Reviews8.0“Good location”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite
- • Stayed 3 nights
The breakfast was basic in comparison to other countries. The room rate was expensive but it was the weekend of the Phoenix Open and the Super Bowl.
The hotel is very well located and the staff were very friendly. The hotel is well laid out. The room has a good sized kitchen and living area
Stayed in February 2024
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Reviewed: February 5, 2024
Tanja
Canada18 Reviews2 helpful votes7.0“Overall - good location and value.”- • Leisure trip
- • Couple
- • One-Bedroom King Suite
- • Stayed 7 nights
Wifi not consistent. Standard American breakfast offerings which were fine but a lot of corn syrup in jelly's and other condiments.
It's what we expected for the price.
Stayed in February 2024
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Reviewed: February 5, 2024
Kathie
United States of America4 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite
- • Stayed 4 nights
breakfast was good
Stayed in January 2024
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Reviewed: January 26, 2024
Renner
United States of America2 Reviews7.0“The stay was comfortable but suited more as a family destination rather than a choice for a couple”- • Leisure trip
- • Couple
- • One-Bedroom King Suite
- • Stayed 4 nights
Room was very dark and dated with absolutely no frills. We really would have liked a coffee shop or restaurant on the grounds or a nice lounge.
The staff, breakfast and location were all excellent
Stayed in January 2024
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Reviewed: January 21, 2024
Lynn
United Kingdom87 Reviews2 helpful votes7.0“Good location but wouldn’t return”- • Leisure trip
- • Couple
- • One-Bedroom King Suite
- • Stayed 4 nights
- • Submitted from a mobile device
WiFi not great . TV was not great . Breakfast was average. Looks better on the site than it actually is in our opinion.
Location and staff
Stayed in January 2024
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Reviewed: January 11, 2024
Colin
United Kingdom5 Reviews8.0“Above average but not brilliant”- • Leisure trip
- • Couple
- • One-Bedroom King Suite
- • Stayed 2 nights
- • Submitted from a mobile device
The room was very very dark with an awful view
Clean and simple and excellent staff
Stayed in November 2023
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Reviewed: January 10, 2024
Geneva
United States of America8 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • One-Bedroom King Suite
- • Stayed 4 nights
- • Submitted from a mobile device
Fresh baked cookies. Amenities. Location. Walkability.
Stayed in January 2024
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Reviewed: January 2, 2024
Douglas
Canada6 Reviews1 helpful vote8.0“Great location, good value.”- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 6 nights
- • Submitted from a mobile device
Good location, very pleasant staff, nice pool and hot tub. Breakfast was good. We all felt that it was good value.
Stayed in January 2024
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Reviewed: January 2, 2024
Cristina
United Kingdom83 Reviews10 helpful votes9.0“Hyatt House met all our expectations!”- • Leisure trip
- • Couple
- • One-Bedroom King Suite
- • Stayed 6 nights
The location to Old Town Scottsdale is perfect, just a short, pleasant walk away. Felt very safe even walking back at night. The staff were very obliging and helpful, nothing was too much trouble even when they were really busy.
Stayed in December 2023
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