225 Collier Drive, Pigeon Forge, TN 37862, United States of America
#66 of 464 hotels in Pigeon Forge
Guests' ChoiceBased on 3076 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.8
Staff
9.1
Value for money
8.5
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 17, 2024
Angel
United States of AmericaNot a thing!
Amenities/ activities for everyone.Beautiful spacious room.
Stayed in June 2024
Reviewed: June 17, 2024
Stephanie
United States of AmericaAll of it
Stayed in June 2024
Reviewed: June 16, 2024
Susan
United States of AmericaThere was no restuarant at these facilities.
Loved the avallilability of the indoor/outdoor swimming and all the other activities that were available.
Stayed in June 2024
Reviewed: June 16, 2024
Karen
United States of AmericaGreat location and clean
Stayed in June 2024
Reviewed: June 15, 2024
Kimberly
United States of AmericaThe sofa pull out bed had blood stains on it. ( They corrected immediately) There were dirty was clothes hanging in the shower when we arrived. The air conditioner sounded like a lawnmower starting up in the middle of the night as the unit was directly by the bed.
Location, all the activities that were provided through out the day, indoor and outdoor water parks. Ability to text what I needed or any questions that I had and receiving prompt responses.
Stayed in June 2024
Reviewed: June 15, 2024
Monica
United States of AmericaNothing
It’s was very nice
Stayed in June 2024
Reviewed: June 14, 2024
Miranda
United States of AmericaMy kids loved the water park! We only left to go get lu
Stayed in June 2024
Reviewed: June 13, 2024
Tony
United States of AmericaBldg 2 elevator #1 would stop or stick on fourth floor from time to time. Beds not as comfortable as I liked, woke up hurting afterward. The two green living room chairs are about to fall apart.
Staff was excellent, pool was great, room size and cleanliness was good as well. We had a great time.
Stayed in June 2024
Reviewed: June 12, 2024
Deborah
United States of AmericaToilet kept getting stopped up.
Well cared for
Stayed in June 2024
Reviewed: June 11, 2024
Jessica
United States of AmericaIt was so clean and very friendly
Stayed in June 2024
Reviewed: June 10, 2024
John
United States of AmericaThe sofa sleeper could’ve had sheets already on it.
Very family friendly.
Stayed in June 2024
Reviewed: June 10, 2024
Kirstie
United States of AmericaThe front office staff. They were rude. Very unprofessional and not friendly.
Location and water parks
Stayed in June 2024
Reviewed: June 9, 2024
Brandon
United States of AmericaThe only thing that is would change is ppl drinking by the pool with the kids swimming. .
Stayed in June 2024
Reviewed: June 9, 2024
Joann
United States of AmericaNot for sure! We pretty much liked everything! Well maybe regular coffee pot would have been nice in the room instead of the pod kind but other than that nothing!
The outdoor waterpark area was amazing and the room was big! My kids loved every minute of our stay and we even stayed an extra day!
Stayed in June 2024
Reviewed: June 8, 2024
Anthony
United States of AmericaNothing
Wasn’t aware of a breakfast served. All other accommodations and employees Ashley, Michael are name remembered were exceptional very professional and helpful . Will highly recommend this resort in future
Stayed in June 2024
Reviewed: June 8, 2024
Asihah
United States of AmericaEverything I would definitely stay again. The rooms are huge and clean.
Stayed in May 2024
Reviewed: June 7, 2024
Kristy
United States of AmericaIt is pretty expensive for a family of 5. I could have used a smaller room for cheaper but you have to get the bigger room for 5 people even though I only needed 2 beds. Some of the water features need some work like the kiddie splash area inside. The star fish sprayers weren't spraying and the little mushroom pool had pieces of concrete coming off the side into the pool. Had to get pieces out before my 6 year old would get in. The only fire pit left open when we went down to use it wouldn't work. The other 2 were fine though. Really just small things wrong nothing major. I would definitely return.
It was close to everything. There were lots of activities to keep kids entertained. The scavenger hunt was fun but the prize should have been like a little salamander toy or something instead of popcorn. The kids were a little disappointed about that. The indoor and outdoor waterparks were great. Loved the splash area and the racing slide. The room was very big. We all had a great time. Wristbands instead of keys were great. It was much easier to keep up with stuff that way. Anything you need during your stay, you can just text the hotel and they are right on it for you. Very quick response time.
Stayed in June 2024
Reviewed: June 7, 2024
Burgoyne
United States of AmericaThe only thing that sucked was the indoor splash park was super out of date, the mat for it was coming up and alot.of the water for it was not running.
The location was super close to everything we wanted and needed.
Stayed in June 2024
Reviewed: June 7, 2024
Stephanie
United States of AmericaThe lazy river was so cold but my granddaughter still enjoyed it.
The pools where clean, the lifeguards did an excellent job watching over the pool areas, offered a variety of activities for my granddaughter. We loved the location and the grounds around the facility were very nice and clean. Rooms were fine for my family.
Stayed in June 2024
Reviewed: June 6, 2024
Clara
United States of AmericaN/A
It had everything you need in one place.
Stayed in March 2024
Reviewed: June 6, 2024
Amanda
United States of AmericaThe beds are very uncomfortable
I love the kid friendly atmosphere
Stayed in June 2024
Reviewed: June 6, 2024
Timothy
United States of AmericaNa
Cleanliness. Polite staff. Location
Stayed in June 2024
Reviewed: June 3, 2024
Kristen
United States of AmericaNothing
The amenities for the kids
Stayed in May 2024
Reviewed: June 3, 2024
Thomas
United States of AmericaNothing
Everything the room was exceptional and we loved the water park.
Stayed in June 2024
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