3900 Northwest 21st Street, Miami, FL 33142, United States of America
#129 of 199 hotels in Miami
Guests' ChoiceBased on 1669 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.7
Facilities
7.6
Staff
8.2
Value for money
7.3
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 28, 2024
David
United States of AmericaCheck in was very slow, need additional check in staff.
location to mia was excellent
Stayed in April 2024
Reviewed: April 26, 2024
Daniela
ItalyNeed restyling
Breakfast at rooftop
Stayed in April 2024
Reviewed: April 25, 2024
Max
United States of AmericaNo microwave oven or fridge in our room.
Convenient to airport and car rental facility.
Stayed in April 2024
Reviewed: April 24, 2024
Ismail
United States of AmericaEverything
Stayed in April 2024
Reviewed: April 23, 2024
Yelenne
United States of AmericaParking even though I paying $29.50 a night , there was not parking available.
Housekeeping services excellent!
Stayed in April 2024
Reviewed: April 23, 2024
Michelle
United KingdomExcellent location, a few minutes walk from the airport. The rooms are clean the toiletries are nice not cheap & cheerful. The pool area is very nice, our go to overnight stay when flying into Miami
Stayed in April 2024
Reviewed: April 22, 2024
Pamela
CanadaHotel is a little outdated. Wish you offered pick up service to and from the port of Miami- cruises. Would make customer want yo stay at your hotel more.
Love location. Was great to get to and from airport. Super was amazing in your restaurant. Also was great location to get on and off Metrorail.
Stayed in April 2024
Reviewed: April 22, 2024
Wendy
United States of AmericaStayed for 2 nights, no one clean the room.
Location
Stayed in March 2024
Reviewed: April 22, 2024
Andy
Trinidad and TobagoElevator location
From location to being very clean
Stayed in April 2024
Reviewed: April 22, 2024
Giliano
NetherlandsNo comments
Location
Stayed in April 2024
Reviewed: April 21, 2024
Susanne
CanadaNo breakfast
Very close to the airport
Stayed in April 2024
Reviewed: April 21, 2024
Shameza
United States of AmericaI don't have much to add here- I think the Sheraton in Miami is doing a good job to serve its customers well and this can attributed to good management of the hotel. Keep it up
Friendly Staff- very service oriented and professional and made everything easy. I appreciate they made considerable effort to accomodate my early check in and the early morning shuttle service The location is convenient - close to airport and I like the 24/7 reception desk support. Very useful. The rooms were very clean, comfortable and spatious. Good room service.
Stayed in April 2024
Reviewed: April 21, 2024
Rachel
IsraelYou need to flash the water in the sink a few times. The water there is so high, you can not clean yourself without hitting the water with stuff...Noisy a.c.
Shuttle to and from the airport. The free trolly and the train station is just across the street. There is a restaurant inside the hotel, serving breakfast, lunch or dinner for a fee. Breakfast includes hot or cold dishes, little choice of fruit or vegetables.
Stayed in April 2024
Reviewed: April 19, 2024
Channing
ItalyJust fine if you need a place close to the airport. Much better than other places I have been.
Stayed in April 2024
Reviewed: April 18, 2024
Stephen
Trinidad and TobagoCarpets - better tiles or other surface
Convenient
Stayed in March 2024
Reviewed: April 11, 2024
Viviana
HondurasRug bathroom
Location
Stayed in April 2024
Reviewed: April 10, 2024
Shakira
United KingdomThe bath was outdated and it has poor acceptable lighting.
The staff was very friendly and the local transport was close by and easy to use.
Stayed in April 2024
Reviewed: April 9, 2024
Naomi
El SalvadorThe carpet in the bedroom wasn't very clean, which I noticed whilst searching for my little boy's toys on the floor (everything else in the room was clean). The aircon was noisy (it looked like quite an old machine). It would have been nice to have more of the small milks to go with the coffees in the room.
All the staff were very friendly and helpful, especially Shayla who gave excellent service during breakfast. She is definitely an asset to the hotel. I loved all the options for breakfast. The location was amazing for a stopover to get another flight the next day. The shuttle service was efficient and both the drivers were very pleasant.
Stayed in April 2024
Reviewed: April 8, 2024
Beverley
BahamasMore of non pork products would be appreciated, but overall breakfast was very good and dinner was excellent.
Stayed in April 2024
Reviewed: April 8, 2024
Longidler
SpainPoor bathroom layout - no surfaces to put toiletries, etc. Towels the opposite side from the bath/shower. No real restaurant.
Location - Shuttle - very comfortable bed
Stayed in April 2024
Reviewed: April 7, 2024
Raynatha
Trinidad and TobagoNo microwave in room
The friendly staff
Stayed in April 2024
Reviewed: March 29, 2024
Michelle
United KingdomCheck in took a while
Clean, comfortable
Stayed in March 2024
Reviewed: March 27, 2024
Thongpoon
United States of AmericaMo noise proof.
Location
Stayed in March 2024
Reviewed: March 22, 2024
Marc
United States of AmericaNo complaints
Stayed here because we had an early flight out of Miami. Good shuttle service. Rooms are nice, bed was fine. Didn't use the facility so not much more to say. Took advantage of the long term parking as we were away for 3 weeks.
Stayed in February 2024
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