Need More towels and bathroom amenities. Room was clean but weird odor in our room and the entire motel. The bed was extremely hard and rolled away from the wall during the night, which caused our pillows to fall off the bed. Dingy but clean is close. Ice machine was also broken. Office was only open for a 4 hour period(4pm-8pm) which was noted on the doors. We were celebrating our Anniversary, Shilo Inn has always had a reputation of above average, sadly that is not what we experiences. The system is rating our review as 6 however I would give it no more than a 5.

It was close to our entertainment location.

Stayed in March 2024

Wasn’t the room showed in pictures, stained carpets, was giving one set of towels.

Location

Stayed in February 2024

Some of the outlets in the room did not work and your graveyard staff was very rude. Had us waiting out there in the rain for almost an hour, then when he returned he had decided to not give us the room we had already purchase and we had to plea and apologize for his behavior when we were one’s out in the cold

The room was put together nicely

Stayed in January 2024

Pretty much everything. For 30 dollars more, I could have had a MUCH nicer room with better lighting, amenities, and features at the hotel just across the street. Live and learn.

I liked that the hotel was close to my event.

Stayed in November 2023

Shower was extremely finicky, toilet was difficult to flush, multiple massive stains on the floor, stains on the bedding, sink leaked, corners of the room were unclean, dresser had large portions of paint chipped off on all sides, and the office seemed to be closed whenever we needed it during the day despite supposedly being open until 8pm. This is probably due to staffing and not the staff itself, so it wasn’t as much of an issue just inconvenient.

Good location, bed itself was comfy and there was heating and cooling.

Stayed in November 2023

Kitchen & ice maker were out of order. Some guests were sneaking a smoke in their rooms and it leaked into the hallways and made a bad smell. They should have been removed.

Staff was VERY friendly and helpful, Robert was awesome!

Stayed in October 2023

RATS IN PARKING LOT ! Front desk staff is very uppity rude and condescending.

Price location.

Stayed in August 2023

I think that some remodeling and upgrade work would benefit the property. the general impression is dark and dingy and the reception area is very small.

Booking in was great and friendly and met expectations. My room on the ground floor was as requested. The bathtub was delightful after the STP 208miles ride. The bed was very comfortable and I slept well

Stayed in July 2023

Found a dead bed bug on my sheets ..Yikes! Luckily I didnt find any live ones...though the next morning I had a couple itchy spots on my arm. :(

Affordable, fridge and coffee maker, walking distance to Holladay Park

Stayed in July 2023

The out-dated features

It was quiet at night

Stayed in July 2023

tweakers yelling in the middle of the night parking lot. Hallways smells like cigarettes.

close to Moda center

Stayed in June 2023

A homeless guy parked outside on the street, they could use some bleach for the shower grout needed serious cleaning and they could use new drapes, smells like old cigarettes … crappy, tiny towels

Close to the downtown and the Moda Center

Stayed in June 2023

The smell of smoke in the halls was awful and there was a big puddle in the back entrance with water coming out of somewhere. I stayed there for 5 nights and never got the towels changed, the garbage picked up or cleaning at the room. I don't recommend it to anyone.

Location

Stayed in April 2023

hallways smelled like cigarettes, mold on bathrooms ceiling, tv didn’t work!

location is near the moda center

Stayed in March 2023

Could be cleaner, maybe not ask for tips in an envelope on a desk.

Lots of hot water, easy parking lot to negate.

Stayed in March 2023

The whole place smelled like marijuana, it was a pretty strong smell right when you walk into the door.

Location was great to go to a concert, it was within walking distance. The room was clean and staff were friendly.

Stayed in February 2023

The room and hallway were dark - two bedside lamps had one burned-out bulb each. The TV didn't work and I had to summon the desk clerk who found that the TV had reset its input setting - not for the first time. The heater was rather noisy and ran continuously.

The room met minimum requirements - the bathroom was cramped but there were the minimum number of towels and washcloths. I slept well and spent only one night in town.

Stayed in January 2023

The lobby was closed most of the time and at check out I couldn't even walk through the lobby with all of my stuff- I was told I had to go through the side door, which had steps down and then steps up to get to the parking lot. That was a little ridiculous. Also, the bathroom is super small. Overall not a bad place just those 2 things were terrible.

On site parking, nearby to where I needed to go

Stayed in October 2022

The entire place smells like cigarettes, there were no breakfast amenities, and although it is clean, the furniture, carpets, and walls are dated and stained.

Stayed in September 2022

homeless not managed near by , no replacement of towels, tiny towels need to do re grouting in bathroom. loud music until late night.

close to Moda center

Stayed in September 2022

4pm check in, coffee maker didn’t work, TINY bathroom, no elevator, very few towels supplied.

Very close to Moda Center

Stayed in September 2022

It was not the cleanest, there was no breakfast ("due to covid") and some shady people hang out in the general area. My room also was never cleaned during my stay. That would be fine for a ~3 day stay max, but after >7 nights...

It was the cheapest option available. For the price and the location it was a very good option, especially if you visit a conference at the conference center, and I am happy with the stay. Was it the best? No, there is much room for improvement. But it also could have been much worse.

Stayed in August 2022

This building has seen better days, and is badly in need of renovation. Most of the wear and tear just gives a "rustic" feel (a good thing), but things like the location of lamps isn't well thought out. There's also a serious lack of power outlets for plugging in a laptop, phone charger, etc. -- one side of the bed (in this case, the side I'm accustomed to sleeping on) has nothing available at all.

The staff at this place are some of the friendliest, most upbeat individuals I've met in that job -- very professional. The bathroom layout is also pretty close to ideal.

Stayed in August 2022

There were gnats in the room. The mini fridge froze items. Homeless loitering about.

Location was near the venue and parking was easy.

Stayed in August 2022