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  5. Reviews of Sleep Inn & Suites And Conference Center Downtown

Reviews of Sleep Inn & Suites And Conference Center Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1244 West 16th Street , Indianapolis, IN 46202, United States of America

#86 of 152 hotels in Indianapolis

Guests' Choice

Review Score

Based on 478 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    7.7

  • Facilities

    7.7

  • Staff

    8.0

  • Value for money

    7.4

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 12, 2024

    8.0
    A clean stay with great personable service.
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 2 nights

    The fitness center is severely dated.

    Free breakfast and great staff. Quick check ins and check outs. Newer television and plenty of parking.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    7.0
    Overall stay was fine BUT you need to keep coins or change the prices.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    One of our keys didn’t work. I bought my granddaughter a frozen pizza and asked if it could be charged to the room but staff said cash or card only so I go back up to the room and get cash. The pizza was $8.50 and I gave her a $10 and she only gave me $1.00 back and said something about the other .50 she owed me but couldn’t understand her bc of her foreign accent.

    Breakfast was good. Staff was friendly.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool was dirty and just got dirtier as the days passed. The key cards didn't work. We had to get them reprogrammed 3 times. The microwave had a nasty smell when being used, and the coffee pot in the room was really dirty the fridge froze everything that went inside it. The dressers had mice dropping in them.

    All staff were friendly and professional.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Love it but things could be improved
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The "pool" was extremely misleading. It was more like a puddle rather than a pool. The weight machine (they only had one) wasn't fully functional and there were no cups for water for the workout area

    I liked that it was smoke free and easily accessible. The breakfast was great

    Stayed in March 2024

  • Reviewed: March 23, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Great customer service

    Stayed in February 2024

  • Reviewed: March 4, 2024

    6.0
    I will be back. I know not everything can be helped.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom floor was sticky. This time and last time I stayed. Though not staff's fault, 2 nights in a row the fire alarm went off. Also Sat night, kids running up and down hallway after midnight.

    Staff was very kind!

    Stayed in March 2024

  • Reviewed: March 3, 2024

    7.0
    Nice place but could have done without the fire alarm
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A fire alarm was pulled at midnight and because my husband saw some staff filming, we think it might have been a planned drill that we weren’t informed about.

    Nice staff. Very nice place and clean.

    Stayed in March 2024

  • Reviewed: February 21, 2024

    8.0
    The stay was relaxing and close to the events.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The coffee machine was down in the breakfast area. The breakfast was OK!

    It was located close to the event at IUPUI. It was clean and spacious.

    Stayed in February 2024

  • Reviewed: February 7, 2024

    8.0
    Very clean and convenient to get to early morning hospital procedure.
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Scary part of town—at least big fence around the parking lot.

    Close to hospital.

    Stayed in February 2024

  • Reviewed: January 16, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I had to switch rooms. I always check the beds and the beds had left over traces of bedbugs. So the front desk switched my room.

    Stayed in January 2024

  • Reviewed: December 28, 2023

    7.0
    Clean, reasonably priced, don’t let lack of other guests scare you off
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    StaffwSnt rude but wasn’t friendly or welcoming.

    Proximity to IU Hosputal for appointments

    Stayed in December 2023

  • Reviewed: December 18, 2023

    7.0
    Good stay overall
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower water pressure very low. Shower rod was loose

    Clean room good bed

    Stayed in December 2023

  • Reviewed: October 9, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator smelled like weed, and the room had a strong cigarette smell they tried to cover with air freshener that had me sneezing the hole time. The walls are paper thin. You can hear what’s going on in the next room.

    Despite being in a not so great area, it was close to all we wanted to visit. Breakfast was nice. Staff was on point.

    Stayed in October 2023

  • Reviewed: September 29, 2023

    8.0
    If you want to be close downtown and pay a reasonable amount this is a good place to stay
    • Business trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like that the doors did not work. You had to manually push and pull to open the door when entering and exiting the building I don’t like that breakfast is over at 9:30am

    The property is pretty good

    Stayed in September 2023

  • Reviewed: September 25, 2023

    7.0
    It was just a place to lay my head.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was a woman that worked there at the desk and she was very rude. And while on our stay there was a very loud party with drugs that would fill the halls of each floor. As a parent I was disturbed by this and another parent on the elevator expressed the same feeling.

    The rooms were nice and very clean.

    Stayed in September 2023

  • Reviewed: August 9, 2023

    7.0
    Decent night stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Shower handle looked like it was about to fall off, room had a weird smell and it took a long time to cool the room down

    Close to hospital/doctors office, easy to find

    Stayed in August 2023

  • Reviewed: July 30, 2023

    8.0
    Good experience. Will stay again
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean safe

    Stayed in July 2023

  • Reviewed: July 9, 2023

    8.0
    It was good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Swimming pool very small

    Stayed in July 2023

  • Reviewed: May 16, 2023

    8.0
    Good stay with a friend for Mecum auctions at the fairgrounds.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night

    Hotel is not in the best section of town but we had no problems.

    Room was clean and quiet. Checkin was simple. Breakfast was good, sausage, eggs, waffles, bagels, cereal, coffee, and juice.

    Stayed in May 2023

  • Reviewed: May 8, 2023

    6.0
    Clean room but unpleasant odor
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was clean but it had a musty odor to it. When we entered the room they had the window open as if to air it out.

    The staff was friendly and it was in a convenient location.

    Stayed in May 2023

  • Reviewed: May 6, 2023

    8.0
    will stay again but wish you would have a quiet time
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    room next to ours was loins until about 2 in morning and we had to get up by 4 to go to hospital. slamming of doors and hollering until 2

    location

    Stayed in May 2023

  • Reviewed: April 7, 2023

    8.0
    Nice accommodations. Would consider staying again.
    • Business trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The desk chair wasn't comfortable for me to sit in. The lobby smelled highly of chlorine. Other guests (?) left trash in the parking lot (bottles, some of which were broken, aluminum cans and other random items).

    The room was comfortable to sleep in. Breakfast was good, had a wide variety of items available, was stocked frequently and was available for a longer timeframe than most other hotel's breakfast hours.

    Stayed in March 2023

  • Reviewed: April 6, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Some of the bathroom tiles were broken and uneven to step on. The fridge was not very cold.

    Stayed in April 2023

  • Reviewed: March 17, 2023

    8.0
    Don’t stay if you’re sensitive to airfreshers
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I have asthma . The hotel uses an air freshener that was overwhelming and strong.

    Room was large and clean

    Stayed in March 2023

Showing 1 - 25

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