1244 West 16th Street , Indianapolis, IN 46202, United States of America
#86 of 152 hotels in Indianapolis
Guests' ChoiceBased on 478 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
7.7
Facilities
7.7
Staff
8.0
Value for money
7.4
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 12, 2024
Alexander
United States of AmericaThe fitness center is severely dated.
Free breakfast and great staff. Quick check ins and check outs. Newer television and plenty of parking.
Stayed in April 2024
Reviewed: April 7, 2024
Ramona
United States of AmericaOne of our keys didn’t work. I bought my granddaughter a frozen pizza and asked if it could be charged to the room but staff said cash or card only so I go back up to the room and get cash. The pizza was $8.50 and I gave her a $10 and she only gave me $1.00 back and said something about the other .50 she owed me but couldn’t understand her bc of her foreign accent.
Breakfast was good. Staff was friendly.
Stayed in April 2024
Reviewed: April 1, 2024
Amanda
United States of AmericaThe pool was dirty and just got dirtier as the days passed. The key cards didn't work. We had to get them reprogrammed 3 times. The microwave had a nasty smell when being used, and the coffee pot in the room was really dirty the fridge froze everything that went inside it. The dressers had mice dropping in them.
All staff were friendly and professional.
Stayed in March 2024
Reviewed: March 26, 2024
Hoskins
United States of AmericaThe "pool" was extremely misleading. It was more like a puddle rather than a pool. The weight machine (they only had one) wasn't fully functional and there were no cups for water for the workout area
I liked that it was smoke free and easily accessible. The breakfast was great
Stayed in March 2024
Reviewed: March 23, 2024
Maggie
United States of AmericaGreat customer service
Stayed in February 2024
Reviewed: March 4, 2024
Alice
United States of AmericaBathroom floor was sticky. This time and last time I stayed. Though not staff's fault, 2 nights in a row the fire alarm went off. Also Sat night, kids running up and down hallway after midnight.
Staff was very kind!
Stayed in March 2024
Reviewed: March 3, 2024
Sarah
United States of AmericaA fire alarm was pulled at midnight and because my husband saw some staff filming, we think it might have been a planned drill that we weren’t informed about.
Nice staff. Very nice place and clean.
Stayed in March 2024
Reviewed: February 21, 2024
Dale
United States of AmericaThe coffee machine was down in the breakfast area. The breakfast was OK!
It was located close to the event at IUPUI. It was clean and spacious.
Stayed in February 2024
Reviewed: February 7, 2024
Susan
United States of AmericaScary part of town—at least big fence around the parking lot.
Close to hospital.
Stayed in February 2024
Reviewed: January 16, 2024
Uleena
United States of AmericaI had to switch rooms. I always check the beds and the beds had left over traces of bedbugs. So the front desk switched my room.
Stayed in January 2024
Reviewed: December 28, 2023
Musser
United States of AmericaStaffwSnt rude but wasn’t friendly or welcoming.
Proximity to IU Hosputal for appointments
Stayed in December 2023
Reviewed: December 18, 2023
Robert
United States of AmericaShower water pressure very low. Shower rod was loose
Clean room good bed
Stayed in December 2023
Reviewed: October 9, 2023
Cyndhia
United States of AmericaThe elevator smelled like weed, and the room had a strong cigarette smell they tried to cover with air freshener that had me sneezing the hole time. The walls are paper thin. You can hear what’s going on in the next room.
Despite being in a not so great area, it was close to all we wanted to visit. Breakfast was nice. Staff was on point.
Stayed in October 2023
Reviewed: September 29, 2023
Fashira
United States of AmericaI didn’t like that the doors did not work. You had to manually push and pull to open the door when entering and exiting the building I don’t like that breakfast is over at 9:30am
The property is pretty good
Stayed in September 2023
Reviewed: September 25, 2023
Latasha
United States of AmericaThere was a woman that worked there at the desk and she was very rude. And while on our stay there was a very loud party with drugs that would fill the halls of each floor. As a parent I was disturbed by this and another parent on the elevator expressed the same feeling.
The rooms were nice and very clean.
Stayed in September 2023
Reviewed: August 9, 2023
Teresa
United States of AmericaShower handle looked like it was about to fall off, room had a weird smell and it took a long time to cool the room down
Close to hospital/doctors office, easy to find
Stayed in August 2023
Reviewed: July 30, 2023
Robert
United States of AmericaClean safe
Stayed in July 2023
Reviewed: July 9, 2023
Ewa
United States of AmericaSwimming pool very small
Stayed in July 2023
Reviewed: May 16, 2023
Michael
United States of AmericaHotel is not in the best section of town but we had no problems.
Room was clean and quiet. Checkin was simple. Breakfast was good, sausage, eggs, waffles, bagels, cereal, coffee, and juice.
Stayed in May 2023
Reviewed: May 8, 2023
Monica
United States of AmericaThe room was clean but it had a musty odor to it. When we entered the room they had the window open as if to air it out.
The staff was friendly and it was in a convenient location.
Stayed in May 2023
Reviewed: May 6, 2023
Bobbie
United States of Americaroom next to ours was loins until about 2 in morning and we had to get up by 4 to go to hospital. slamming of doors and hollering until 2
location
Stayed in May 2023
Reviewed: April 7, 2023
Mark
United States of AmericaThe desk chair wasn't comfortable for me to sit in. The lobby smelled highly of chlorine. Other guests (?) left trash in the parking lot (bottles, some of which were broken, aluminum cans and other random items).
The room was comfortable to sleep in. Breakfast was good, had a wide variety of items available, was stocked frequently and was available for a longer timeframe than most other hotel's breakfast hours.
Stayed in March 2023
Reviewed: April 6, 2023
Chelsea
United States of AmericaSome of the bathroom tiles were broken and uneven to step on. The fridge was not very cold.
Stayed in April 2023
Reviewed: March 17, 2023
Ellen
United States of AmericaI have asthma . The hotel uses an air freshener that was overwhelming and strong.
Room was large and clean
Stayed in March 2023
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