401 Butler Farm Road, Hampton, VA 23666, United States of America
#8 of 27 hotels in Hampton
Guests' ChoiceBased on 453 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.5
Facilities
8.1
Staff
8.4
Value for money
8.0
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 1, 2024
Andrea
United States of AmericaClean
Stayed in May 2024
Reviewed: May 26, 2024
Patrick
United States of AmericaThe facilities are starting to show their age.
Access to laundry room and at no cost.
Stayed in May 2024
Reviewed: May 20, 2024
Hunt
United States of AmericaFound items in room from other guest
Stayed in May 2024
Reviewed: May 3, 2024
Inge
GermanyRefrigerator a little noisy.
Great and quiet location, pond and lots of green surrounding, short ride to city and stores. Walking trail nearby.
Stayed in April 2024
Reviewed: April 25, 2024
Wesley
United States of AmericaBedframe looked like it has not been cleaned in years
Price
Stayed in April 2024
Reviewed: April 15, 2024
Julia
United States of AmericaNothing
I liked the location, the room, hospitality, and fast check-in.
Stayed in April 2024
Reviewed: March 19, 2024
Elizabeth
United States of AmericaClean room. I was very comfortable. Quiet
Stayed in March 2024
Reviewed: March 7, 2024
Robin
United States of AmericaThere was dirt along the edges of the kitchen floor, something sticky on the desk and hair in the tub.
The room was comfortable and having a kitchen was useful.
Stayed in March 2024
Reviewed: March 5, 2024
Carole
United States of AmericaOnly powdered creamer for coffee. Size of bath towel a little stingy. Worst was the coffee maker in the laundry. I went to get a cup of decaf and the coffee shot out at me rather than down to the cup. My pants were soaked, I had to clean up the floor, luckily I had loose pants on or I’d have had hot coffee all down my legs. I did report this on checkout
Good value. Simple facilities
Stayed in March 2024
Reviewed: February 20, 2024
Suzanne
United States of AmericaNo vending machines for snacks
Stayed in February 2024
Reviewed: February 1, 2024
Joann
United States of AmericaWe had one key problem and they fixed it immediately. The air conditioning was a little confusing but someone came up explained the situation immediately.
The Sonesta Simply Suites was very clean, close to family, and the room had everything anyone would want for a long term vacation.
Stayed in January 2024
Reviewed: January 16, 2024
Osborne
United States of America-No breakfast bar of any kind. That would be nice, even if it was a paid option. -Coffee - please change brands. It is absolutely horrible. In room coffee as well as the coffee provided in the laundry room is the absolute worst I have ever had...I love all coffee's but couldn't drink these. -TV Service - you are locked into the basic cable supplied. No smart TV's / browsers / apps, so if you like to stream any TV from your own Netflix or other accts or cast your mobile device to the TV - no options for this here.
Good location, ease of access, and very quiet. Facility is well maintained. Staff very friendly and welcoming.
Stayed in January 2024
Reviewed: January 1, 2024
Roslyn
United States of AmericaBathroom needed work. Toilet kept running. Overflowed twice.
It was comfortable and clean. Friendly customer service.
Stayed in December 2023
Reviewed: October 3, 2023
Tanya
United States of AmericaThe hotel reeked of marijuana!
The hotel was clean and the staff was helpful.
Stayed in October 2023
Reviewed: September 27, 2023
Melvin
United States of AmericaNo complaints
Great staff, clean and comfortable
Stayed in July 2023
Reviewed: September 4, 2023
Ricardo
United States of AmericaThe fridge in the room was very noisy, so I was constantly waking up throughout the night.
Bed was comfortable.
Stayed in September 2023
Reviewed: August 30, 2023
Ladeanna
United States of Americahotel did not provide breakfast
Stayed in August 2023
Reviewed: August 20, 2023
Bart
United States of AmericaVery pleasant stay
Stayed in August 2023
Reviewed: July 19, 2023
Shanel
United States of AmericaI didn't like the fact my room was literally right in front of the office I felt like a teenager when mom say "leave your bedroom door open when you have company"
The bed was very comfortable, shower was awesome. And they had free laundry!
Stayed in July 2023
Reviewed: July 12, 2023
Dana
United States of AmericaThe rooms are suites which include a small kitchen with a refrigerator with an ice maker because the hotel does not have ice makers on the floors. The ice maker was loud which was a small disturbance when falling asleep,
We happened upon this hotel after an overbooking at another, but it far exceeded our expectations. The location was great and the room was much more than anticipated.
Stayed in July 2023
Reviewed: July 10, 2023
Jaydan
United States of AmericaIt was a little out-dated for the price that I paid for only 2 nights and 3 days. $670 The towels were cheap feeling and thin. Underneath the soap containers in the bathroom you could tell that it hadn’t been cleaned for a while (grimy) Our lock/key to the door for our room was spazzy.. it would take about 4-5 times of me putting my card in and taking it out in order for the light to turn green.
We specifically came for a show at the Colosseum and it was in the perfect location that was still private. It was super convenient to have a fridge.
Stayed in July 2023
Reviewed: June 19, 2023
Arthur
United States of AmericaParking was ok, wish I could have parked closer to my room.
Clean room, sufficient amenities, very nice staff. Wasn't sure when I arrived, however the young lady at the front desk assured me that this was a nice room. And it was with a great view of the pond outside my window.
Stayed in June 2023
Reviewed: June 12, 2023
Tonya
United States of AmericaPaying for parking at a hotel that has an entire open parking lot is ridiculous. If it was gated then maybe.
The hotel was clean
Stayed in June 2023
Reviewed: June 12, 2023
Loree
United States of Americarun down - room was not clean. key cards kept failing. rate high for this place.
rate was too high for what this hotel. run down and room not very clean.
Stayed in June 2023
Castelo de Vide, Portugal
Dijon, France
New Delhi, India
Corum, Turkey
Montegranaro, Italy
Rio de Janeiro, Brazil
Esztergom, Hungary
Stenico, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content