I went for my birthday weekend, I did not like the room the hotel looks nothing like the pictures. It smelled like old mop water, the staff act like they had attitudes every time we asked for anything. When we asked for our beds to be made the night after the lights came back on they didn't channel them after we had been sweating all night bc we had no air. ALSO did NOT give us our money back for the night our lights went out. Then u had to pay for cabanas at the pool n there was no entertainment or no music. Worst stay EVER!!

Stayed in June 2022

The carpet is stain and the loby was in construction and the rooms don't look as if there the same room from the web site

location only

Stayed in May 2022

June 2022 - This hotel is currently undergoing major construction works. It's barely a hotel. Seriously overpriced for the current state of the communal areas. As well as this despite this hotel being rated as four star it is anything but. Breakfast was rationed and inflexible. The pictures of the hotels on booking.com and VERY misleading regarding what type of breakfast is offered and how the hotel looks. This was in comparison to the adjoining Bolan hotel guests who received a different more expansive menu. At one point I asked if I could have yoghurt with a waffle instead of cream and I was told no. Staying in South Beach felt like staying in a poor man's hotel in comparison to Bolan and felt treated this way. The cleaning staff stopped cleaning our hotel room after two days for no reason and despite us approaching them at 3.39 they didn't clean the room following this. If you have planned to stay here in the next few months I strongly advise you to reconsider.

The bed was good to sleep in and big. Waiting staff in the breakfast restaurant were friendly. The rooftop pool area is lovely.

Stayed in May 2022

the fact that it was under renovation

The location was nice

Stayed in May 2022

Breakfast was really basic.

Excellent location.

Stayed in April 2022

Air conditioner wasn't working very well

it was clean

Stayed in April 2022

smelly pee hallway

pool

Stayed in March 2022

staff

location

Stayed in December 2021

the first room we were placed in (111) was dirty (tons of hair and dirt all over the shower, dirty used contacts on the bedside table) and the ac didn’t work. it was 80 degrees in our room (it was colder outside!!). also, not a huge deal but weird, there were studs on the wall as if there was once art hung up but yet there was nothing there. just looked tacky and strange. our second room was much better, however we had two incidents of people trying to get into our room without permission. the first time, someone tapped the card, it granted them access, but because of an internal door stopper we had ordered from amazon and put in the room they couldn’t get in. by the time we got to the peephole they had run away. we asked them to check security footage and they didn’t ever get back to us with what happened but the next day we saw they had brought people in who were working on security cameras all around the property. second time it was hotel staff at 3:40 am that woke us all up in terror knocking on the door incessantly and saying “hellloooooo” over and over. they said they came by because our door looked open but that was no way to deal with the situation. we were scared out of our minds and didn’t sleep the rest of the night. overall had a bad time, thank god the staff was really sweet and kind because otherwise this place is very poorly run. i have stayed in many hotels all along south beach over the years, from nice places like one to super trashy $90 a night rooms that were basically just a crash pad. i would expect a shady experience like this if id paid 100-200 bucks a night but we spent much more than that so i found our experience to be pretty unacceptable. i wish we had paid a few extra bucks for a place where i knew we wouldn’t feel unsafe or uncomfortable.

amazing location. rooftop pool was awesome.

Stayed in March 2022

Nothing, it was all very nice

Location to beach and downtown

Stayed in March 2022

The hotel didn’t look nothing like the pictures. THERE WAS NO ELEVATOR! parking lot was behind the building with NO ELEVATORS also. The lobby was in the building beside it. had to walk to another building to check in. smells bad. In the lobby I was told that I would pay $40 for parking and when I got to the parking, the people working added $10 more!! The parkings were so uncomfortable and no elevators and we had to always struggle finding a parking, I would not recommend this place at all. They have snacks and water and 2 Coronas in your room but if opened you will be charged for them when you leave.

nothing

Stayed in January 2022

the building work

perfect location

Stayed in December 2021

Cinto de los expensive

The style of the architecture was nicely maintained in areas where the zas m has beencx

Stayed in November 2021

Parking

We loved the restaurant. And the hotel was really close to the beach.

Stayed in December 2021

The outside of the hotel looks like a building site, the rooms are not cleaned properly and bed are very uncomfortable .

The location is good.

Stayed in December 2021

One of the worst places in Miami. This hotel doesn't reflect anything from its pictures. I would never recommend anyone staying here.

One of the worst places in Miami. This hotel doesn't reflect anything from its pictures. I would never recommend anyone staying here.

Stayed in December 2021

Website stated that parking was available, I had to take it to parking garage near by. room on the first floor smelled old a little

Stayed in December 2021

friendly staff, good breakfast, spacious room

Stayed in December 2021

Everything

Nothing

Stayed in November 2021

not paying this much for construction. complimentary breakfast is a joke, they should offer a REAL complimentary breakfast for such a let down!!! server had an attitude and just snatched my card out of my hand. this place is NOT worth the money. SCAM. there’s no indication that they are remodeling on their website. my friend and i came here for a girls night reunion that we haven’t had in 6 years and thought this was so adorable!! they are renovating it….no control was in the room and it took them forever to bring it. also, the tv quality was horrible! they should really advertise that there’s construction as the whole purpose of this whole hotel is the aesthetic. not paying $200 a night to walk through another hotel into an empty lobby and not be able to sit out in the beautiful front area of this hotel as you see on their website. hard to get ahold of a receptionist, rooms were smelly, early construction….

near the beach and close to an AMAZING cuban restaurant, Moreno’s!

Stayed in November 2021

the rooms were old. They had a weird smell. Beds were hard. Property outdated and going through renovations. The toilet was dirty when we got there. Carpets were dirty. Reception area had a strong smell of marijuana. Entrance is in the back and really makes you feel excluded from anything nice. The pool closes at 7pm and some days earlier but the staff doesn’t seem to know what time it will close on any given day.

convenient beach access. close to a lot of restaurants. Decent breakfast available. Close to public transportation.

Stayed in November 2021

everything is bad

nothing

Stayed in October 2021

Dirty hotel (floors and towels). Property is under construction. Almost everything is broken or falling off.

Stayed in October 2021

Mold in bathroom ceilings (see photos), ripped carpets, construction at 7AM waking us all up, Street noises were loud in the room. Hotel smelled moldy.

It was close to the beach and to the wedding we were attending at the W.

Stayed in October 2021

The hotel was a total disaster, I had to use another hotel entrance to check in after checking in you have to go through that hotel to get the actual south beach hotel. That the sides of the bed their are stains, also the entire mold and pee. Very horrible won't refer anyone to this place. Hopefully I can get my entire refund.

I didn't like anything about the hotel.

Stayed in October 2021