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  5. Reviews of SpringHill Suites Anchorage Midtown

Reviews of SpringHill Suites Anchorage Midtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3401 A Street, Anchorage, AK 99503, United States of America

#9 of 53 hotels in Anchorage

Guests' Choice

Review Score

Based on 253 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.6

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 6, 2024

    8.0
    Good value
    • Leisure trip
    • Family with young children
    • Suite with 2 Double Beds and Sofa Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    Breakfast is just ok, no other restaurants

    Location and staff

    Stayed in April 2024

  • Reviewed: October 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite with 2 Double Beds and Sofa Bed
    • Stayed 1 night

    Warmer Pool The pool is a lil cold

    Pool on site for the Grandkids to enjoy Breakfast was good Rooms was clean Staff was helpful Location was good

    Stayed in October 2023

  • Reviewed: October 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Suite with 2 Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Brought the grandkids to swim, small pool and other users were rude!

    Clean, great breakfast!

    Stayed in September 2023

  • Reviewed: September 2, 2023

    7.0
    OK place, but we got over-charged.
    • Leisure trip
    • Family with young children
    • Suite with 2 Double Beds and Sofa Bed
    • Stayed 1 night

    $430 for 2 beds and a pull-out was a hard gouge for our 7-hour stay.

    Good.

    Stayed in August 2023

  • Reviewed: August 31, 2023

    7.0
    ok
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night

    For not being downtown, they need to offer luggage storage options

    Quiet but not much to do around

    Stayed in August 2023

  • Reviewed: August 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite with 2 Double Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Problems with the TV. Not resolved by the time we left

    Situation, facilities, convenience

    Stayed in August 2023

  • Reviewed: August 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Suite with 2 Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Most of the staff people are not very kind; they are efficient though...

    It's clean, confortable, they gave us a free ride to the airport.

    Stayed in August 2023

  • Reviewed: July 11, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with 2 Double Beds and Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The AC was not working, the bathroom door was not locking, I informed in the front office but unfortunately it was not taken care, so we had to stay without AC for 3 nights.

    Stayed in July 2023

  • Reviewed: June 22, 2023

    7.0
    i'll definetly stay in this hotel for sure
    • Leisure trip
    • Family with young children
    • Suite with 2 Double Beds and Sofa Bed
    • Stayed 2 nights

    price, i'm Alaskan resident, I wasn't asked if I was an Alaska resident to get a discount, i'm from a rural area of alaska and the price was a little too much for me

    breakfast was okay, coffee was great, it was last minute decision to book a hotel due to jet turning around and causing us to stay longer in Anchorage.

    Stayed in June 2023

  • Reviewed: June 2, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Suite with 2 Double Beds and Sofa Bed
    • Stayed 1 night

    Once there, things were mostly fine, except for a very soft mattress. getting there, another story. I had called the night before to ask about transportation from the airport. I was told thatI should call that same general hotel number once ready to be picked up and a courtesy "shuttle" would come quickly. Nobody mentioned anything else. After picking up the luggage, we called the number and got moved around a bit until someone could help us. We were told a car would be right there. Luckily, I asked - before the person hung up - where "there" was and said we were right outside of baggage claim. "Well, that's not where our shuttle picks up. Go back inside, upstairs, and walk to door #1 - halfway across the terminal." It would have been really nice for us "70-somethings" to have known that earlier. The shuttle wasn't a regular hotel shuttle but a small car. The staff seemed to really try but there were so many small issues that weren't mentioned until a tad too late. Things that could have been checked on to make sure everything went smoothly, but weren't. For instance, "how much luggage do you have?" "Do any of you have mobility issues that will require a van?"

    Breakfast was good. Hotel seemed very clean.

    Stayed in May 2023

  • Reviewed: April 26, 2023

    9.0
    I highly recommend Spring Hill Suites and would definitely stay there again.
    • Business trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 4 nights

    Apartments cleaned every four days, so perhaps they could leave more bin bags for regular disposal and cups to last that long.

    Great place to stay, close to bus routes and Mid-town services. The room was very comfortable with kitchenette and facilities. Breakfasts were fantastic - selfserve and a lovely area to eat and relax while watching morning tv.

    Stayed in March 2023

  • Reviewed: April 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Suite with 2 Double Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom lighting was too dim, would have been nice to have some lotion

    Beds were comfy and the room was spacious.

    Stayed in April 2023

  • Reviewed: March 7, 2023

    7.0
    Love the breakfast and swimming pool but love the location! I would like to come back here
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No benches to sit on outside

    The room

    Stayed in March 2023

  • Reviewed: March 2, 2023

    7.0
    Overall good stay, will be back
    • Leisure trip
    • Family with young children
    • Suite with 2 Double Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    My son is a newly type 1 diabetic and he’s 6 years old. Before bed I gave him the rest of his milk to bring his blood sugar up. Middle of the night about 3/4 am I needed some more. I went and asked the front counter if I could get my bottle of milk early from breakfast. He was very rude and told me no and pointed out the window that there’s a gas station I can go to. I did tell another staff member about this and they said that is not okay and they had plenty of milk. I know it wasn’t an obligation, I just felt like it would have been a common courtesy

    Great place with my kids

    Stayed in February 2023

  • Reviewed: February 1, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 7 nights

    Excellent lots of choices

    Stayed in January 2023

  • Reviewed: January 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Suite with 2 Double Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Was very relaxing.

    Stayed in January 2023

  • Reviewed: January 3, 2023

    9.0
    Nice rela
    • Leisure trip
    • Family with young children
    • Suite with 2 Double Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Na

    Quiet nice friendly place

    Stayed in January 2023

  • Reviewed: December 15, 2022

    8.0
    I would stay there again
    • Leisure trip
    • Family with young children
    • Suite with 2 Double Beds and Sofa Bed
    • Stayed 2 nights

    nothing

    Location is good Breakfast is good room are comfortable staff was great

    Stayed in December 2022

  • Reviewed: November 14, 2022

    8.0
    I would stay there again
    • Leisure trip
    • Family with young children
    • Suite with 2 Double Beds and Sofa Bed
    • Stayed 1 night

    There was not much

    Nice selection of Different cereal Liked the waffles and Eggs and Sausage Different kinds of drinks to choose from Dinning area was nice and spacey I had a nice breakfast with my Grandkids at one table

    Stayed in November 2022

  • Reviewed: November 6, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Suite with 2 Double Beds and Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The TV was centered between the beds and nowhere near the couch. It was crowded with children so therfore couldn't enjoy the hot tub. The pillows where too soft, even the "firm" that I asked for specially.

    Location was good, room was a good size and clean. The staff was friendly. The beds where comfortable. The water pressure and temperature in the shower where super!! Decent breakfast options

    Stayed in November 2022

  • Reviewed: October 29, 2022

    7.0
    Good
    • Family with young children
    • Suite with 2 Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Shuttle worker was very unprofessional, he complained about my luggage and wasn't happy at all when I leaving. I've never experienced this in my 15 years of my stay with Marriott

    Clean room

    Stayed in October 2022

  • Reviewed: October 18, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with 2 Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I called twice to make sure the pool and hot tub were open before booking ( 1 day in advance) and they assured me it was. Well it wasn’t, it was closed down for repairs.

    Breakfast, ambience, silence of room.

    Stayed in October 2022

  • Reviewed: September 25, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast was very poor quality window blinds dirty

    Stayed in September 2022

  • Reviewed: September 18, 2022

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Suite with 2 Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The shower shower water is not very hot just barely warm

    Stayed in September 2022

Showing 1 - 25

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