28555 Northwestern Highway, Southfield, MI 48034, United States of America
#8 of 13 hotels in Southfield
Guests' ChoiceBased on 224 hotel reviews
7.0Cleanliness
7.4
Comfort
7.5
Location
8.1
Facilities
7.3
Staff
8.0
Value for money
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Krishnakant
IndiaSome improvements can be done as below. a) The lighting arrangement in the suites was quite dim. It was difficult to read/write in such dim light at times. pls think of improvement in this area. The lighting arrangement should be bright. b) Breakfast should have variety and include vegetable items (Vegan food). almost everyday, same menu was served in breakfast c) Ironing machine for clothes which was located in the room was not working properly (was not getting hot to iron out clothes) d) Coffee machine OFF-switch was not working properly. i had to manually, remove the power-plug from the socket to switch it off. e) Room cleaning used to happen only alternate days (where as expectation was daily cleaning)
Breakfast menu was good and Location was close to my company and so easier to travel.
Stayed in March 2024
Reviewed: April 17, 2024
Juwana
United States of AmericaThe pool was closed and that was the reason for the booking. I couldn’t get a refund my kids were upset.
My room was nice roomy and comfortable.
Stayed in April 2024
Reviewed: February 12, 2024
Oesterju
United States of AmericaOur bathroom was not very clean, hair around the floor, in the shower, and around the sink. The pool was too chilly.
The entire staff were extremely friendly and helpful.
Stayed in February 2024
Reviewed: November 12, 2023
Sandra
United States of AmericaGreat location and very friendly staff clean rooms.
Stayed in November 2023
Reviewed: August 7, 2023
Sandra
United States of AmericaStaybridge failed to mention they were renovating rooms on the first floor. They gave me a room on the same floor and of course I had to deal with passing the workers along with the noise
The location was a good fit to my travel, I've stayed in Staybrige suites before and always enjoyed my stay
Stayed in August 2023
Reviewed: May 13, 2023
Amber
United States of AmericaThe pool, and pool area were very small. A little disappointing when you have kids with you
Breakfast was excellent! Everything else was comfortable, clean and appropriate. Staff were very friendly!
Stayed in April 2023
Reviewed: May 12, 2023
Lattimore
United States of AmericaConstruction... food service support staff was not very friendly...
Office staff was very friendly and attentive... great providing suggestions for travel excursions and meal options. Bravo to the first shift office/reception team!
Stayed in April 2023
Reviewed: March 30, 2023
Schorre
United States of AmericaI didn’t realize they were under construction
the location is awesome
Stayed in March 2023
Reviewed: September 3, 2022
Tinia
United States of AmericaThe pillows on bed to soft
Everything
Stayed in September 2022
Reviewed: April 27, 2022
Eryn
United States of Americathe bathroom shower was disgusting I had to clean it myself
I liked the set up and Netflix being on the tv
Stayed in April 2022
Reviewed: April 18, 2022
Lonnie
United States of AmericaThe water in the sinks&shower took a very long time to get hot. Not sure why but it wouldnt heat up immediately
Everything except...
Stayed in April 2022
Reviewed: March 30, 2022
Mack
United States of Americano queen beds
na
Stayed in March 2022
Reviewed: March 7, 2022
Sharon
United States of AmericaBreakfast could have been better, very disappointing
Spacious room and being able to watch Netflix
Stayed in March 2022
Reviewed: February 19, 2022
Toni
United States of AmericaI didn't like the fact that i had red stains all over the carpet and red splash stains on the wall. The curtains had what appeared to be a LARGE liquid stain of some sort on them. The water in the shower took all of 10 minutes or more to warm up. The water in the sink area never did warm up even after running for over 10 minutes. So, i had to wash my face in cold water 😭. The lock on our room door didn't even lock so the only protection we had was the latch on the door which was not secure. I had already went downstairs earlier the evening we got there to have AJ come up and take a look at the carpet stains and the curtains because i didn't want to be accused of something i didn't do and be charged for someone else's negligence. He did take note of the problems and even offered to move us but my daughter was already settled in bed. As for the water and lock problems i didn't discover them until later and i wasn't going to go bothering AJ again. I just feel for $164 for one night i shouldn't of had to encounter these issues in the first place. Oh yeah, before you say it " I know your sorry". Be sorry enough to compensate me for part of my stay. Thank you very much.
First of all the Front desk attendant AJ was absolutely AWESOME. He went above and beyond to make sure we were satisfied 😃. The location was good and the Grab n Go breakfast wasn't all to bad .
Stayed in February 2022
Reviewed: December 25, 2021
Brown
United States of AmericaSome if the staff was rude.
Breakfast was great, most staff was friendly. Accommodating, and welcoming.
Stayed in November 2021
Reviewed: November 29, 2021
Michele
United States of AmericaPaper cups from the coffee area couldn't be used in the microwave?!?! Nearly started a fire in the room, microwave had to be replaced. SUGGESTION FOR THE MANAGEMENT: Change supply to microwavable paper cups for your breakfast buffet areas. Your guests will appreciate the ability to make themselves a cup of tea or hot chocolate without accidentally causing a fire!
Stayed in November 2021
Reviewed: September 24, 2021
Robert
United States of AmericaThe room and a lot of the area was worn and a bit aged. The wallpaper was coming down in a corner of our room when we checked it but it appeared to have been fixed when we were out. No idea if/when someone came in to our room but the wallpaper was up on the wall again. No housekeeping until the day before we checked out (we were there 6 nights).
Loved the oatmeal at breakfast! Constance takes care of breakfast and she was so great! Friendly, helpful and took care of the area every day we were there.
Stayed in September 2021
Reviewed: August 23, 2021
Leverett
United States of AmericaRude front desk staff member gave me a hard time about lost room key. The young lady made unnecessary comments instead of being a problem solver.
Convenient location and clean
Stayed in July 2021
Reviewed: August 23, 2021
Perkins
United States of AmericaThe pool for only a hour
Stayed in August 2021
Reviewed: August 5, 2021
Nisha
United States of AmericaI know it's not their fault but, the guests were loud and were about to fight with other guests outside our door. Loud music appeared to be a party. The room. Smelled of cigarettes and Marijuana it gave us headaches. No hot breakfast just a grab and go.
They accommodated us by moving our rooms. The staff were nice.
Stayed in July 2021
Reviewed: July 9, 2021
Stephanie
United States of AmericaBed looked dirty and hotel hasn’t been updated.
Location to events that I had to attend.
Stayed in July 2021
Reviewed: April 24, 2024
Calarie
United States of Americathe pool or hot tub didn’t work this is why we chose this hotel. The breakfast was limited and the next day had a loud fire alarm for over 10 minutes
Stayed in April 2024
Reviewed: April 6, 2024
Jasmine
United States of AmericaThe toilet I had in my room was not working properly. It kept overflowing so therefore we had to use the restroom in the lobby which was a big inconvenience. once I went to the service desk to talk about my issue they informed me I’ll be receiving $100 off my room. I never received an reimbursement.
Stayed in March 2024
Reviewed: March 14, 2024
Samanda
United States of AmericaThat I was over charged for my room that I prepaid for and now I am still waiting for it to be corrected after calling several times to have them refund money o shouldn’t have never been charged.
The comfort of the room
Stayed in March 2024
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