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  5. Reviews of SpringHill Suites Minneapolis Eden Prairie

Reviews of SpringHill Suites Minneapolis Eden Prairie This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

11552 Leona Road, Eden Prairie, MN 55344, United States of America

#8 of 10 hotels in Eden Prairie

Guests' Choice

Review Score

Based on 58 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.3

  • Location

    8.5

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    8.1

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Showing 1 - 25

  • Reviewed: April 12, 2024

    9.0
    Love staying here they are close to everything and are always so friendly and welcoming
    • Couple
    • Queen Suite with Sofa Bed and Adapted Tub - Mobility Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Everyone is so welcoming and when we had a small problem with our room they offered to change the room so we ended up doing just that. I love this hotel and try to stay here every time we come. Breakfast is good and they had a lot of offerings so that was nice. We didn’t use the pool so I can’t comment on that but overall a great place to stay

    Stayed in March 2024

  • Reviewed: August 23, 2023

    8.0
    Our stay was very pleasant and it was convenient to my family, downtown Minneapolis and Mall of Amer
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Second key fob didn't work, tried a new one and still didnt work and finally gave up. Bathroom toilet roll holder was broken. Traffic noise a little loud.

    The breakfast was delicious and good variety between cold and hot options. The pool was clean and the staff were all very friendly and helpful.

    Stayed in July 2023

  • Reviewed: August 12, 2023

    9.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nice place, excellent staff very friendly, rooms were comfortable. The breakfast was good, they have several options.

    Stayed in July 2023

  • Reviewed: June 26, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights

    AC unit was loud and squeaky

    Stayed in June 2023

  • Reviewed: January 5, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was much smaller and more cramped than expected and furniture was falling apart. The pool is also in need of some care, the room and water smelled like wet sock.

    The staff was friendly and a decent breakfast!

    Stayed in January 2023

  • Reviewed: October 16, 2022

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    first room dripping faucet, switched us quickly to different room. fans loud. need some updating

    clean

    Stayed in August 2022

  • Reviewed: October 4, 2022

    8.0
    Great location and accommodations.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights

    We stayed two weekends in a row on our ten day trip to Minnesota. We saw barefooted people at breakfast both times and even some adults wearing their pajamas. Health regulations for restaurants do not allow barefooted people inside of restaurants, so why Springhill Suites allow them in your breakfast room? We even saw one young woman wearing a swimsuit to breakfast. Has Springhill Suites given up on decency? Health care inspectors would certainly not allow this.

    The location was great. The rooms are nice and spacious. It was quiet so we slept well. Also close to some great places to eat out.

    Stayed in October 2022

  • Reviewed: September 26, 2022

    7.0
    Okay for our needs but room needed some repairs in the carpet and arm
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Stale bagels and weak coffee for breakfast.

    Great location for our needs.

    Stayed in September 2022

  • Reviewed: November 8, 2021

    9.0
    My stay was comfortable and easy.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    I did not like the pool temperature. I could not get in, it was too cold.

    I liked the room, it was very nice and a good amount of space for a hotel room. The bed was the most comfortable bed EVER!! The staff was great and there when we needed them. The room was very clean.

    Stayed in November 2021

  • Reviewed: November 7, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The heating unit kept shutting on and off. Needed serviced

    The pool área is big. The kids enjoyed themselves. Breakfast had alot of variety

    Stayed in November 2021

  • Reviewed: October 25, 2021

    7.0
    nice
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    the guest staying in the next room

    staff and breakfast

    Stayed in October 2021

  • Reviewed: July 11, 2021

    7.0
    Pool Closed & Short Staffed
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was closed and has been closed for weeks which was not disclosed when we booked the rooms. No overnight room service.

    Good location and friendly staff

    Stayed in July 2021

  • Reviewed: June 30, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Pool or hot tub wasn't open

    Comfortable bed nice staff

    Stayed in June 2021

  • Reviewed: April 15, 2024

    10
    It was a lovely stay in a clean environment with a small market that was surprisingly not overpriced
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The tv placement

    The bed

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Was truly nothing there to complain about. Just an amazing hotel!

    Breakfast was OK. Best coffee I've ever had in a hotel! Staff was super friendly and helpful. Will definitely be my goto if I ever get that way again!

    Stayed in April 2024

  • Reviewed: July 8, 2023

    10
    We were extremely happy with our stay there nice room comfy bed
    • Leisure trip
    • Group
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Breakfast was amazing very good food and many things to choose from I would recommend this place to anyone

    Stayed in July 2023

  • Reviewed: July 6, 2023

    2.0
    Friendly staff and great location, but needs updated maintenance work on toilets and air conditioners.
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed and Adapted Tub - Mobility Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Stayed two nights…on the first night the flush handle on the toilet literally fell off the toilet into my hand…had to have maintenance come and fix it. After he left it came undone again and I had to fix it myself. On the second night we got back to our room and the air wasn’t working. Maintenance came and tried to fix it, but couldn’t. We ended up having to move rooms. The front desk clerk, Matthew, was great and very apologetic but it was a pain having to move 5 people to a new room at 9:00 at night.

    Clean, good location, friendly front desk staff

    Stayed in July 2023

  • Reviewed: December 2, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The microwave wasn't working

    Breakfast. Pool and hot tub Location

    Stayed in November 2022

  • Reviewed: August 9, 2021

    1.0
    Management has given up!
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    I’ve stayed at this facility in the past. 3 or 4 times over the years. It’s likely been 3 years since I’ve been back and what a terrible decline with in that time frame. This place is nothing short of disgusting. Everything about it is dirty and depressing. From the furniture, the carpets the elevator into the room, stained and spotted furniture and bedding. The sheets were washed but they outlived there use. The current items need to be cut up and used as rags. Most of the furniture looks like it should be sitting on the side of the road waiting for the dump truck. Management clearly doesn’t care and has totally checked out. Surprising that as a Marriott property this decline has been allowed to take place. Do yourself a favor and look elsewhere.

    Stayed in August 2021

  • Reviewed: July 29, 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Good strong coffee. Great breakfast selection. Good noise soundproofing. Comfortable beds. Friendly staff.

    Stayed in July 2021

  • Reviewed: July 9, 2021

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 14 nights
    • Submitted from a mobile device

    No breakfast no pool no sauna very dirty

    Nothinh

    Stayed in July 2021

  • Reviewed: June 9, 2021

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Had a reservation for the place, when I got there they said they had no more rooms. They said I had to stay next door to different very old and run down motel, that room was a little queen size bed (reservations were for king size suite). If a person makes a reservation, the motel sure as hell had better have a room waiting for him- especially when they're going to charge your card if you don't show up.

    Nothing, even the air conditioner in the old rundown shack didn't work.

    Stayed in June 2021

  • Reviewed: May 29, 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Pull out bed was dirty on the mattress and sheets were stained.

    Rooms are big for value. Having a kitchen area helps out with kids. Shower pressure was awesome.

    Stayed in May 2021

  • Reviewed: March 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Suite with Sofa Bed and Adapted Tub - Mobility Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

Showing 1 - 25

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