1290 Sweet Home Road, Amherst, NY 14228, United States of America
#4 of 18 hotels in Amherst
Guests' ChoiceBased on 218 hotel reviews
8.5Cleanliness
8.7
Comfort
8.8
Location
9.2
Facilities
8.7
Staff
9.3
Value for money
8.3
Free WiFi
9.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 26, 2024
Adis
United States of AmericaPrice a bit high
Clean staff. Breakfast
Stayed in April 2024
Reviewed: April 16, 2024
Lawrence
United States of AmericaOur room was never cleaned, though we had the "light touch" service. For the price we paid, we shouldn't have been left with the same sheets for 8 nights.
The breakfast was fine. I liked the variety from one day to the next.
Stayed in April 2024
Reviewed: April 1, 2024
Burt
United States of AmericaThe cleanliness the breakfast was exceptional
Stayed in March 2024
Reviewed: March 10, 2024
Susan
United States of AmericaSofabeds need an upgrade! Key fabs did not work upon arrival. Just imagine you reach your room with luggage and kids and your room key does not work. Then you have to go all the way back to the front desk to get it activated - need I say more!
Location
Stayed in March 2024
Reviewed: January 23, 2024
Christine
CanadaClean rooms, comfortable bed, great staff that accommodated our schedule to check-in early, overall a great stay we would highly recommend and stay here again
Stayed in January 2024
Reviewed: January 11, 2024
Sheryl
United States of AmericaIt was very clean. The staff were nice. I love that the facilities allowed you to do laundry at no extra cost. Everything was wonderful. I will be back.
Stayed in December 2023
Reviewed: January 2, 2024
Buono
United States of AmericaVery accommodating to early check-in request; made it easy to have my other guest check-in before me which was really helpful. The king suite with two double beds and sofa bed was spacious and perfect for our family.
Stayed in January 2024
Reviewed: December 27, 2023
Xia
CanadaNo
We went here during Christmas, the decoration very good
Stayed in December 2023
Reviewed: November 27, 2023
Paxy
El SalvadorEverything
Stayed in November 2023
Reviewed: November 25, 2023
Edward
United States of AmericaHave absolutely zero issues. Great stay, comfortable, breakfast was great, location perfect!
Stayed in November 2023
Reviewed: November 15, 2023
Sylvia
CanadaGood for a shopping trip with the kids. Very accommodating staff. Quiet and near a few pubs, fast food restaurants located in the hotel parking lot. Close to many shopping areas.
Stayed in August 2023
Reviewed: November 7, 2023
Yuliya
United KingdomBreakfast was too early, finishing at 9am which meant that by the time we were done in the gym, breakfast was finished and we had to grab something else elsewhere. But that is super-minor because choice for breakfast looked really good.
Staff were absolutely fantastic, the hotel is very comfortable, laundry room was a God send and the gym was fab too. Plenty of parking spaces for our giant SUV and Halloween decorations were a joy to look at.
Stayed in October 2023
Reviewed: November 5, 2023
Martinolich
United States of AmericaOne bedroom suite. TV in bedroom didn't work. Refrigerator was extremely noisy and I had to turn it off at night to sleep.
Stayed in November 2023
Reviewed: October 27, 2023
Katie
United States of AmericaStaff was extremely nice and helpful
Stayed in September 2023
Reviewed: October 26, 2023
Janet
United States of AmericaFull size beds. Should be queen
Social hour in lobby
Stayed in October 2023
Reviewed: October 23, 2023
Janet
United States of AmericaAmazing and look forward to staying again
Stayed in October 2023
Reviewed: October 1, 2023
Ivette
Puerto RicoNo words. We are very satisfied.
The attention of the staff. They knows when visit the breakfast and social party. The staff integrate their service and attention like a group of friends. We feel like our house.
Stayed in September 2023
Reviewed: September 29, 2023
Pacis
United States of AmericaGreat Location
Stayed in September 2023
Reviewed: September 12, 2023
Donnamaria
United States of AmericaThe shower wouldn't drain.
Awesome
Stayed in September 2023
Reviewed: September 5, 2023
Jorge
United States of AmericaThe only issue is that they had just one elevator working for the entire hotel, so going up or going down, you will had to wait longer than the usual.
The only issue is that they had just one elevator working for the entire hotel, so going up or going down, you will had to wait longer than the usual.
Stayed in September 2023
Reviewed: September 5, 2023
Connie
United States of AmericaOnly comment need better firmer pillows
everything! location staff all great! Breakfast and hh were fantastic!
Stayed in September 2023
Reviewed: August 29, 2023
Stephanie
United States of AmericaThis was my 3rd stay there this year and this time my bathroom smelled like urine unlike the first 2 times which was fresh clean. I arrived after 3pm and had to wait for the room to be ready but I didn't mind because the staff was gracious about it.
A wide variety of healthy options which was great!
Stayed in August 2023
Reviewed: August 27, 2023
Joann
United States of AmericaThe clock didn't work, there were hair pins on floor from previous guests
The room was nice with a view
Stayed in August 2023
Reviewed: August 27, 2023
Muckinhaupt
United States of AmericaI can't say I didnt' like anything.
Breakfast was great, the afternoon get togethers were awesome. Fantastic place to stay.
Stayed in July 2023
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