408 Yakima Valley Highway, Sunnyside, WA 98944, United States of America
#5 of 5 hotels in Sunnyside
Guests' ChoiceBased on 88 hotel reviews
5.3Cleanliness
6.1
Comfort
6.1
Location
6.6
Facilities
5.8
Staff
6.8
Value for money
6.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 10, 2024
Flores
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: August 29, 2022
Ruth
United States of AmericaThe staff! I called early in the day before I left my other motel to see if I could get an early check-in. The gentleman that answered said it wouldn't be a problem I chose not to dress for the wedding that I had to be to at 3pm, because I could get the early check-in. Upon arrival, I went to the office to check-in, no one there, used phone on desk to call for help. The 3rd try a lady answered, rudely told me there couldn't be a early check-in, there was no man that answered the phone & she had absolutely no rooms ready. She did eventually tell me I could come back at 2 for check-in. Which I did, although I was late for the wedding, I did get there, but was stressed & very frustrated.
It was easy to find. Good access to the city. The room was very clean.
Stayed in August 2022
Reviewed: July 11, 2022
Ariel
United States of AmericaMy reservation listed a non-smoking room, but my room smelled so strongly of smoke it was hard to sleep well.
I didn't have a chance to eat breakfast, I was up and out the door pretty early.
Stayed in June 2022
Reviewed: May 29, 2022
David
United States of AmericaDirty facilities.
A bit old and uncared facilities beds are good.
Stayed in May 2022
Reviewed: April 22, 2022
Connie
United States of AmericaFurnishings inside the room were old, dirty, stained. Parking area and aisle ways really need to be cleaned up. This facility didn't live up to the Rodeway Brand.
Hotel is OLD, somewhat run down. Bed was comfortable, but the furnishings in the room were very old and not in great shape. Good shower pressure. The exterior (Parking lot, aisle ways, etc) could use a good pressure washing. Lots of debris and dirt.
Stayed in April 2022
Reviewed: October 4, 2021
Heather
United States of AmericaNeeding updates
Easy location and inexpensive. Bed was very comfortable.
Stayed in September 2021
Reviewed: June 8, 2021
Jodi
United States of AmericaI always request a downstairs only room, as I have had knee surgeries. But this week they couldn’t accommodate that, but failed to tell me so I could find another motel. I had to keep my reservation and the upstairs room, only damaging my knee.
Nice staff Ángels facilities
Stayed in June 2021
Reviewed: May 24, 2021
Lorrie
United States of AmericaOur television didn’t work. There were missing buttons/knobs etc on everything. At one time I’m sure the room was nice but it’s extremely run down.
No breakfast offered. The bathroom was very roomy. The front desk person,maintenance guy and maid were friendly
Stayed in May 2021
Reviewed: May 11, 2021
Jean
United States of AmericaThe toilet was not clean.
Didn't know there was one.
Stayed in May 2021
Reviewed: April 18, 2024
Villalobos
United States of AmericaThere was no one in the office for like 2 hours The beds are uncomfortable I woke up in the morning with my back hurting so bad I have lower back issues I was in alot of pain also theres no breakfast
Staff was nice location was good
Stayed in April 2024
Reviewed: April 7, 2024
Brian
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: June 27, 2023
Bruce
CanadaYou cancelled my booking at the last second, causing me quite a bit of a hassle, scrambling to find somewhere else, lost time, etc.
Stayed in June 2023
Reviewed: May 23, 2023
Shelley
United States of AmericaThat I booked this room months in advance and on my way there they sent email, didn't call but emailed to tell me they overbooked and so they canceled my room.
Stayed in May 2023
Reviewed: March 12, 2023
Juan
United States of AmericaGreat customer service and professionalism Elliot was really helpful with accommodations!
Stayed in March 2023
Reviewed: September 28, 2022
Miller
United States of AmericaFilthy room, old dirty lenens, evidence of bugs, old unkept interior badly need of cleaning and new lenins, hint of smokey room, hot water went off due to old boiler, totally a disqusting experience, chevked out early and mived down tbe street. Want a full refund
Front desk was awesome
Stayed in September 2022
Reviewed: September 26, 2022
Robin
United States of AmericaNo hot water
That we didn't stay
Stayed in September 2022
Reviewed: September 26, 2022
Robert
United States of Americano pillows no hot water or refunx.very poor, no hot water, not handicap aceessable.
Available
Stayed in September 2022
Reviewed: September 13, 2022
Crystal
United States of AmericaThe room was filthy! Food remints, dead bugs, and LOTS of dirt all over the floors. The bathroom was not clean, you could see dirt smear marks on the shower walls. Towels had black hair on them - None of my family has black hair. The door dead bolt didn't work because of the miss alignment of the door and the door jam. The door also didn't fully close to the door jam, leaving a 1/4" gap at the bottom. The sheets on the bed were old, had stains, and tears, but clean I could smell the bleach. The chair in the room was covered in stains. The walls in the room were marked with dirt smears and I'm not sure what the other marks were. I was expecting/marked up and old furniture but not a filthy room. The pool needed cleaning, had lots of debris floating and at the bottom.
The staff at check in was friendly.
Stayed in September 2022
Reviewed: September 6, 2022
Carolyn
CanadaLot's of locals are living at this hotel. Being a Friday night. people were visiting. At least everyone there all work and the party was over by 1:30am when someone pushed on our door and actually had it open. We had the dead bolt on otherwise they would have been in the room with us. The first room was a disaster. The second room was only a little better. My husband refused to get into the sheets. I was scared. We didn't want to loose our money. We work hard for it. I think we should have walked and stayed somewhere else.
They changed our room when the first one was worse than the second room. Our door had wood on it where it had been broken into. The bedspread was full of cigarette burns. Dead fly on the sheets.
Stayed in September 2022
Reviewed: August 24, 2022
Yvonne
GermanyRooms, towels, complete motel area generally very old and dirty! Nothing really works! Dead mouse in the room! No water to shower! Kicked in the bathroom door and stabbed the door.
Stayed in August 2022
Reviewed: August 1, 2022
Angel
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: June 5, 2022
Josh
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: May 8, 2022
James
United States of AmericaDO NOT BOOK HERE. IT IS A DRUGGY MOTEL. HEAT PUMP WAS BROKEN. REMOTE DIDNT WORK. BURN HOLES IN BED COVERINGS. AWFUL AND SCARY
Location
Stayed in May 2022
Reviewed: April 24, 2022
Maya
United States of AmericaThe room had a smell, it was not cleaned well, there was feces tracked in our room and in front of our door and on the second story of the walkway. it was uncomfortable
nothing
Stayed in March 2022
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