2200 11th Avenue, Helena, MT 59601, United States of America
#22 of 24 hotels in Helena
Guests' ChoiceBased on 484 hotel reviews
5.0Cleanliness
5.8
Comfort
5.9
Location
7.1
Facilities
5.5
Staff
7.0
Value for money
6.0
Free WiFi
6.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 13, 2024
Victor
United States of AmericaThe hall ways were nasty people having their kids playing in the halls while they were in the room people doing drugs in the parking lot
Staff was nice
Stayed in April 2024
Reviewed: April 2, 2024
Shirley
CanadaIt smelled musty, their internet was sketchy at best they had to key in numbers of my MC as system would time out for pin#
Was in walking distance of a good restaurant
Stayed in March 2024
Reviewed: February 27, 2024
Maryann
CanadaThis hotel was not the cleanest, the front door was grubby, the carpet on the stairs was really dirty. The luggage caddies looked like they would break at any moment. The breakfast was minimal, perhaps boiled eggs could of been a nice option. And the breakfast area was messy with spilled corn flakes etc. There was only powdered creamer, which is disgusting. The room was basic and appeared to be clean. A couple of towels had holes in them. This is a basic hotel, but the main/general areas were not the cleanest.
The front lobby area was inviting! The fireplace was going and felt warm and cozy. The price was reasonable.
Stayed in February 2024
Reviewed: February 19, 2024
Rockurvibe
United States of AmericaTv did not work, every USB port on three lamps did not work.
Price
Stayed in February 2024
Reviewed: January 4, 2024
Sarah
United States of AmericaThe heater wasn’t plugged in, the cord was hanging off of it, wires exposed.
The staff member who greeted us was very nice.
Stayed in November 2023
Reviewed: November 3, 2023
Denise
CanadaThe bed was supervold and soft...sank right in...
The waffles and staff were good.
Stayed in November 2023
Reviewed: September 27, 2023
Nikki
CanadaThere were weird flying bugs in the room on our curtains
Met our needs for a 1-night stay in town.
Stayed in September 2023
Reviewed: September 20, 2023
Michael
CanadaState of the property
Bed was comfortable
Stayed in September 2023
Reviewed: September 17, 2023
Gino
BelgiumThe standards of hygiene were at the bottom side of the scale: the sheets were really dirty ( in the upgraded room we found some hair in the bed that was definitely not ours ), the bathroom could use a drastic renovation, the overall feeling was that it was not really clean and obsolete.
The smooth check-in, friendly reception, the room upgrade / unfortunately after we complained about stained sheets / the breakfast was ok (waffles), free parking
Stayed in September 2023
Reviewed: September 10, 2023
Preston
United States of AmericaEverything bc it’s not clean. The doors were filthy and water patches on the bathroom ceiling. Look like mold
I didn’t
Stayed in September 2023
Reviewed: August 28, 2023
Diane
United States of AmericaThere was a lot of trash around the property and one of the rooms on our floor had a screen that was broken into.
Stayed in August 2023
Reviewed: August 27, 2023
Kose
United States of AmericaToilette leaned, toilett hard to flush, tub stained or dirty, bed to soft or old. To much money.
Friendley staff, good location. Decent breakfast.
Stayed in August 2023
Reviewed: August 23, 2023
Cynthia
United States of AmericaAfter driving 11/2 hrs couldn’t get into room for an hr! System was downgraded
Room was clean and comfortable Location was 90 miles from where I thought I was booking! There was a super 8 in great falls. I guess it closed
Stayed in July 2023
Reviewed: August 17, 2023
Rhonda
United States of AmericaThe tub was worn out and disgusting. The breakfast could have been good, but everything was gone. The attendant was more worried about his cell phone and not making sure it was property stocked.
The bed was great.
Stayed in August 2023
Reviewed: August 16, 2023
Shellbee
CanadaThe rooms need maintenance badly. Breakfast was minimal. Wifi was terrible. The staff were great though.
Stayed in August 2023
Reviewed: August 15, 2023
Joseph
United States of AmericaBetter mattress on bed, replace horribly worn carpet in entry stairs and tell smokers the have to be more that 3' from the door!
Typical of budget motel or hotel.
Stayed in August 2023
Reviewed: August 13, 2023
Maryalice
United States of AmericaRoom not thoroughly clean. Sliding ground floor door from room to parking lot broken and unlock able. Did not know this until we were leaving at checkout
Second lowest price in town, good location, nice breakfast. Very professional, efficient, nice front desk staff
Stayed in August 2023
Reviewed: August 11, 2023
Seth
United States of AmericaBathroom could use a complete mopping, not just the front half. Time to replace the mattress. Foam is breaking down on one side
Memory foam bed was nice.
Stayed in August 2023
Reviewed: July 29, 2023
Darryl
United KingdomA lot
Very little
Stayed in July 2023
Reviewed: July 24, 2023
Gary
United States of AmericaAir conditioner did not cool the room. And the adjustment knobs was conveniently missing.
Stayed in July 2023
Reviewed: July 15, 2023
Arthur
United States of Americastaff unplugs frig, at 4am ice falls thru shelves thought some crashed into bldg. Very Very rude awakening could not get back to sleep
Stayed in July 2023
Reviewed: July 13, 2023
Phazon
CanadaThe juice machine was watered down, the toaster was gross on the outside, AC machine was quite old. They tried to charge me 15 USD for being "late" on check out despite clearly stating I was checking out soon, but when I went to the counter to check out not 15 minutes later the only person running the counter was out getting groceries or something and I waited 20 minutes before finally consulting the cleaning staff. They were also unaware of his leave.
They had an HDTV and the refrigerator was cold in my room, breakfast was well stocked.
Stayed in July 2023
Reviewed: July 4, 2023
Mary
United States of AmericaSome sketchy people in the lobby/parking area when we arrived (high?), but the same person seemed ok in the morning when we saw them. The shower was very old; peeling paint, taped up faucet, etc. It worked just fine, but wasn’t pretty 😆 There was no TP in the room when we arrived but this was taken care of immediately after we asked.
Super comfortable beds, nice staff who were super helpful and obviously wanted people to enjoy their stay.
Stayed in June 2023
Reviewed: July 3, 2023
Robert
United States of AmericaBathroom was not as clean as we would have expected. No hot water from sink faucet. Notified front desk about problem. We asked for extra towels and employee did not knock, but just started to unlock door. The breakfast consisted of nothing but breads (waffle, breads, muffins, cereal) and a few apples. We would have appreciated a little more variety.
Check in was pleasant and easy. Room was nice, but could use an update. Appeared that they were upgrading some things.
Stayed in June 2023
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