7680 Niagara Falls Boulevard, Niagara Falls, NY 14304, United States of America
#20 of 44 hotels in Niagara Falls
Guests' ChoiceBased on 2065 hotel reviews
7.4Cleanliness
7.6
Comfort
7.7
Location
8.2
Facilities
7.4
Staff
8.5
Value for money
7.7
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Iryna
United States of AmericaThe room was not ready when we arrived (at 9:30) Also the toilet didn’t work well. There was a smell of mold in the room. I have to say that we stayed in two rooms and another one was clean enough and everything was fine.
Good location. Nice guys on reception.
Stayed in May 2024
Reviewed: May 6, 2024
Harshal
United States of AmericaGood place, nice parking space, clean
Stayed in May 2024
Reviewed: May 1, 2024
Leydy
United States of AmericaI didn’t like that the parking was a little far from our room.
It was clean and comfortable.
Stayed in April 2024
Reviewed: April 28, 2024
Viktorija
LithuaniaValue for money would be really great if rooms were not that dirty. Yellow stains on the sheets, dirty and sticky floor...
Friendly staff, normal location.
Stayed in April 2024
Reviewed: April 22, 2024
Noah
CanadaRob was great
Stayed in April 2024
Reviewed: April 17, 2024
Shreeti
NepalExpected housekeeping daily but was not aware that need to be informed at the reception .
Location and staff
Stayed in April 2024
Reviewed: April 15, 2024
Hans
BelgiumBreakfast was quite basic.
The room was tidy, the beds were comfortable.
Stayed in April 2024
Reviewed: April 14, 2024
Helga
CanadaGeat location. Breakfast needs more, yogurt would be a great addition for most people.
Stayed in April 2024
Reviewed: April 11, 2024
Remschnig
AustriaSticky floor, bed was comfortable but it made very loud noises when you turn, you could hear the people from the other rooms
Privat parking, staff was very helpful and polite
Stayed in April 2024
Reviewed: April 10, 2024
Colleen
United States of AmericaWhen a hotel says breakfast is offered, usually I assume that means at minimum reconstituted scrambled eggs and microwaved sausage links might be provided, something more than just bagels, toast, fruit & pastries. My husband and I have to watch our sugar/carb intake like someone who's diabetic, so we were unfortunately limited to just coffee BUT I appreciated the complimentary breakfast for the rest of the family regardless, it held them over until lunch.
The hotel was little and tucked away in between other hotels, so it gave you the feeling you chose the wrong place to stay when being from the outside, however the lobby and front desk were neatly decorated and clean, staff was friendly and helpful, and our room exceeded our expectations. The family room was spacious, clean, and beautifully decorated and was perfect for our family of 5 having two queens and a twin to sleep on, not a sofabed. I would stay here again because you have a true spacious family room! Breakfast was fresh, we were provided a lot of choices of bread based products like toast, bagels & cereal BUT my kids were happy and I got my hot morning coffee. I appreciated the value of being able to keep my family together in one room for an affordable price and it was better than I expected.
Stayed in April 2024
Reviewed: April 10, 2024
Dorothy
United States of AmericaBreakfast needs to be revamped...it's nothing but carbs! 2 kinds of dry cereal, 2 kinds of bread, 2 kinds of bagels, weekends they throw in the waffle machine. Also I had to request my room be cleaned after 3 nights of a 5 night stay. They came in & made the bed, dumped the trash....no clean towels, no vacuuming...same crumbs were on the floor. I'll wrap this up complaining about a hot shower. ..warm but def not hot
Staff is very nice, especially the day guy
Stayed in April 2024
Reviewed: April 3, 2024
John
United KingdomJohn on reception was great, I would go back there just to hear him talk about history. Everything else was as you'd expect, it was comfortable, the breakfast was OK and the value very good.
Stayed in March 2024
Reviewed: April 2, 2024
Greta
United States of AmericaTowels had marks/stains. Some bugs in bathroom.
Staff was enthusiastic and welcoming. Proactive about help or suggestions. Water pressure of shower was great. AC/heat was fast to work. Turned off for the night once warm.
Stayed in April 2024
Reviewed: March 18, 2024
Melissa
CanadaNo microwave in the room had to go down to the main desk to use microwave.
Bed comfy Breakfast was 7-10am good breakfast Very friendly staff Very soft towels Good water pressure Great location everything is all around you.
Stayed in March 2024
Reviewed: March 15, 2024
Heather
CanadaBreakfast was inadequate.
Bed was comfortable
Stayed in March 2024
Reviewed: March 7, 2024
Melanie
United States of AmericaNo carpet on floors...cold floors
No one bothered me
Stayed in December 2023
Reviewed: February 20, 2024
Hermine
CanadaStaff was very helpful. Good location.
Stayed in January 2024
Reviewed: February 1, 2024
Saiju
CanadaNoisy neighbours who were up till 3am. Complained twice but doubt staff could do much
Friendly staff Low cost
Stayed in January 2024
Reviewed: January 31, 2024
Lube
United States of AmericaGreat Customer Service!
Stayed in January 2024
Reviewed: January 8, 2024
Linda
United States of AmericaMore towels
N/A
Stayed in January 2024
Reviewed: January 2, 2024
Raza
United States of AmericaNot enough lights in the room also doesn’t have any good view from the window
The property was good with so many restaurants and places near by
Stayed in December 2023
Reviewed: January 1, 2024
Megan
AustraliaCertainly dated, some areas of cleanliness were questionable.
Convenient location with very friendly staff.
Stayed in December 2023
Reviewed: December 27, 2023
Guil
GermanyNoisy heating system
Room
Stayed in December 2023
Reviewed: December 23, 2023
Miller
United States of AmericaI liked the property stayed one night
Close to Niagara Falls park
Stayed in December 2023
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