Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Arizona hotel reviews
  4. Phoenix hotel reviews
  5. Reviews of Extend-a-Suites Phoenix

Reviews of Extend-a-Suites Phoenix This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

17211 North Black Canyon Highway, Deer Valley, Phoenix, AZ 85023, United States of America

#118 of 132 hotels in Phoenix

Guests' Choice

Review Score

Based on 544 hotel reviews

5.0

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    5.7

  • Location

    6.3

  • Facilities

    5.5

  • Staff

    7.4

  • Value for money

    5.9

  • Free WiFi

    6.0

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 30, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night

    The wifi situation was a total mess. Took over an hour to get connected on my laptop in my room-I had to keep trying & it finally worked but since it was late in the evening it was far from optimal-front desk staff couldn't figure it out as their wifi provider had been there that day to fix/update their system. Otherwise, room was to be expected for this type of accommodation

    Stayed in February 2024

  • Reviewed: April 24, 2024

    6.0
    Ok for the price
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty

    Nothing

    Stayed in April 2024

  • Reviewed: April 8, 2024

    5.0
    It was a little beat up but it had hot water and AC. I gave it a "Fair" review because of the price.
    • Leisure trip
    • Group
    • Executive 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    It was very out dated and old.

    It was close to the destinations of my visit.

    Stayed in April 2024

  • Reviewed: March 18, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Executive 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom was dirty

    The bed was comfortable

    Stayed in March 2024

  • Reviewed: March 14, 2024

    5.0
    Water was off for the morning..had to be worked on..
    • Leisure trip
    • Family with young children
    • Executive 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    If we had water to shower..

    There was no breakfast

    Stayed in February 2024

  • Reviewed: February 25, 2024

    6.0
    Staff were very helpful & courteous. Won’t stay there again.
    • Leisure trip
    • Family with young children
    • Executive 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Found a half smoked cigarette on the floor. There were cockroaches.

    Rooms had good cooling/AC.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    6.0
    Cheap stay for one night. Staff was very friendly.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    A little run down and everything seemed old.

    Staff was very friendly and helpful.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    6.0
    It was an okay stay.
    • Leisure trip
    • Travelers with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    They gave us a room in the second floor, which we could barely get up and down the stairs. We asked for a bottom floor and they didn’t want to move us at first. But the maintenance man talked to them and the finally agreed to change our room.

    It was a good location. No homeless or druggies

    Stayed in February 2024

  • Reviewed: February 11, 2024

    5.0
    It is ok place
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom door was broken, bathtub was old

    Location

    Stayed in February 2024

  • Reviewed: February 8, 2024

    6.0
    It was very nice and cozy
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It was good we had a good sleep and a good shower they where accommodating they allow us to look at the room before

    Stayed in February 2024

  • Reviewed: January 29, 2024

    6.0
    I thought the staff had a great attitude, and the price was fair. Ok for a quick one night stay.
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 1 night

    The hotel needs work. The clientele it attracted was not great, but for the price, it was to be expected.

    It was a decent value, it served my needs for one night at an affordable price. The location was good, the staff were exceptionally nice and cheerful.

    Stayed in January 2024

  • Reviewed: December 21, 2023

    6.0
    Expected this type for cheap price paid.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    TV mal-function, cigarette burns on the bathtub

    Staff

    Stayed in December 2023

  • Reviewed: December 17, 2023

    6.0
    It was worth it, and staff was nice
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Could of used new furniture

    Left early because I had too. You can't expect the Ritz for 65 bucks. It was well worth it. Staff was nice.

    Stayed in November 2023

  • Reviewed: December 16, 2023

    5.0
    It was OK but everything was so dirty that only thing I didn't like.
    • Business trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted from a mobile device

    The floor was dirty and the towels were dirty too. They don't come to check the room the employees didn't come in change the towels.

    The location was nice I like that it was near the highway.

    Stayed in December 2023

  • Reviewed: December 8, 2023

    4.0
    Scary.
    • Leisure trip
    • Solo traveler
    • Executive 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Old rundown and didn't feel safe.

    Good location and friendly staff.

    Stayed in November 2023

  • Reviewed: November 10, 2023

    4.0
    Mismanaged Property
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Management is my concern with this property. Be mindful of what you do or say here. Don't become their "friends", as they won't look out for you. Know that you are your own protection and that if something big happens and you need emergency assistance...unless your dying or causing consistent issues don't waste your time if you want a continuous place to stay.

    The place itself was okay. Decent room.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    5.0
    This place doesn’t look like it’s ever been cleaned, no hand soap and the front desk handed me towels. The bathroom had
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    That it was gross

    I like that it was close to breakfast and a grocery store

    Stayed in October 2023

  • Reviewed: October 8, 2023

    4.0
    Cheap price it is not a excuse for bad service
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We like the dirty pool that no body can use

    The bathroom was dirty hair in the tub The toilet was dirty unless was dark paint inside The room floor with crumbs And ..... for the 4 days we have to use the same towels we have to take out our trash and do the beds The pillows are tooooooo flat and the cleaning lady told us there is no extra pillows We did Most of the job and we didn't left TIP

    Stayed in October 2023

  • Reviewed: September 24, 2023

    4.0
    Cheap place to party or crash
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The price was cheap. Tv was stuck on weather channel and room smelled like dog piss.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    4.0
    A great value and location with a pleasant staff
    • Leisure trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was filthy and closed,All trash cans were overfill and had bees flying around them.

    Comfortable bed ,clean bedding .room was acceptable and bathroom was just ok

    Stayed in September 2023

  • Reviewed: September 17, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Poor water quality, not suitable for drinking, slightly colored cloudy ,most likely rust

    Privacy uninterrupted, quite

    Stayed in September 2023

  • Reviewed: September 12, 2023

    4.0
    Disappointing
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    That the maids are not cleaning the rooms. The floors were gross, the shower was gross and had hair in it still. Drawers had dirt in them and under the bed had trash.

    Location

    Stayed in September 2023

  • Reviewed: September 8, 2023

    4.0
    A short sentence about my stay clog sinks dirty tubs doors that doesn't lock very well broken TV pol
    • Leisure trip
    • Couple
    • Executive 2 Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn't really like anything about it it was pretty ghetto the only reason why I stayed is cuz I was really tired and I didn't want to you know sleep on the street so I slept in the room but it was pretty ghetto what

    The sink was clogged the tub was dirty the door was really dirty and and it looked like it had been kicked open there was no kitchen just a refrigerator and a microwave and they did not let me stay sent over their maintenance guy asking for me to open the door because of the TV didn't work which I never ever said anything I'm going to work did they had to work complaint about it and I didn't do it again with the broken TV basically which they shouldn't have did that so I wasted all my money staying there when it wasn't even worth it it was like a dive needing shut down if you ask me in my opinion the staff was nice but they wouldn't even try to run me for an extra day the way they did the day before cuz they wanted me to pay more and that place is not worth $80 a night

    Stayed in September 2023

  • Reviewed: August 2, 2023

    6.0
    We stayed to sleep only so having no tv allowed my grandson to go to sleep faster.
    • Leisure trip
    • Family with young children
    • Executive 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    It was listed as non smoking but smelled like cigarettes. There was a nice tv in room, but tv listed no input. We could not get tv service in either of the two rooms we rented.

    Location was great. Property was older but clean.

    Stayed in July 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: