Not all rooms are the same. We had to ask to switch our first room as it had some issues: a broken closet door, a non-operational safe, no desk or chair, and no Wi-Fi within the room. The second room was slightly bigger but too has shown signs of wear and tear like cracked and peeling selling, worn-out carpet. The valet parking charge is too expensive. There is no security scan of the room key in the elevator or stairs. Anyone can get to room floors.

Good location in walking distance from the restaurants around Dupont Circle, the Zoo, and Metro stations. The hotel has valet parking, and free coffee in the morning. The staff is very friendly and accommodating.

Stayed in May 2024

We had breakfast at the Chartwell. There was only one wait staff and the service wasn’t great and food very basic for the price. They ran out of ketchup. I also wish there was a shower mat, the shower floor was slippery.

Proximity to metro. The staff were very friendly. The rooms are pretty and very well appointed. I loved the coffee and the water in the lobby. I wish the coffee could remain out a bit longer, like until 11:00 am or noon.

Stayed in May 2024

No ice machine on floors, very limited dinner menu

Location, reasonably priced

Stayed in April 2024

Great Location, staff is helpful and friendly. Room is comfortable and quiet.

Stayed in March 2024

Beautiful historic with a very friendly staff. The location was fantastic.

Stayed in April 2024

The bathroom had a shower. I really wished it had a tub.

The room size was good. The bed was extremely comfortable. The lobby was refreshing and inviting with great aromatic fragrance.

Stayed in April 2024

The room would have been much more comfortable w/ a few comfy chairs and a "coffee" table. We used the couch for our suitcases because there weren't any suitcase racks in the room. Having to sit on the bed while watching TV or reading wasn't the most comfortable.

Room was very clean; bed was very comfortable; except for the emergency vehicles on the street, the room was quiet.

Stayed in April 2024

Parking is expensive ($60/night) and is strictly valet. You don't know where they park your car and they have the keys so you need to call anytime you want to take the car out or retrieve something from the car. However the valets were always available and were quick to take/retrieve the car. There is no available street parking without a sticker and I did not see any convenient public pay lots.

Great location between Adams Morgan and Dupont Circle. Easy to walk anywhere in either of those neighborhoods. Bus comes right down Connecticut Ave past hotel to take you downtown. Metro at Dupont maybe 0.5miles away at most. 9th floor very quiet. Décor was much nicer than depicted on websites. Comfortable beds and pillows. Good bathroom setup. Free bottled water. Staff pleasant and helpful. Free coffee (which was quite good) and flavored water in lobby. We went to several excellent restaurants, usually on foot or by ride service.

Stayed in April 2024

Beautiful, historic building close to Dupont, Kalorama, Adams Morgan.

Stayed in April 2024

Waited for service at Chartwell Grill. Came to the restaurant on Friday and there was ONE staff attending to the bar and kitchen. Waited over 20mins for drinks. On Saturday and Sunday the restaurant was closed. They should have mentioned that upon check-in so I don't waste time going down there and the place is closed. Honestly the food wasn't worth the cost. Beside this, I had a good stay.

The location as it's within minutes to restaurants, subway, park, and shops. Overall, the hotel stay was great.

Stayed in April 2024

Strongly scented cleaning products - I needed to air out my room a bit.

Very professional, friendly staff. Coffee in lobby very good. Bed very comfortable, shower pressure and temp good as well.

Stayed in March 2024

Nothing

Third time staying here and excellent as always. The reception staff and those in the restaurant were efficient and went out of their way to help. The local area has many excellent restaurants and tourist attractions are easily reached on the Metro.

Stayed in March 2024

No real problem

Upscale feel , excellent location, good restaurant on premises

Stayed in March 2024

Too much decoration of room and public areas.

Location

Stayed in March 2024

bar

room

Stayed in December 2023

That housekeeping doesn't dust well like the headboard, fixtures and lights. Shelves and trim in the bathroom.

Location, price, bed and pillow, shower, morning coffee, extra work space in the junior suite.

Stayed in February 2024

Hotel bar closes (last drinks) are at 10pm.

Churchill is an old hotel, but it is well kept, clean and the staff is very nice, polite and forthcoming. Rooms are spacious, wifi works flawlesly. Generally, a great place to stay, excellent value for money.

Stayed in February 2024

The rooms were amazing, but could’ve provided more space to the guests for a smaller entry way.

Absolutely LOVED the space. Gorgeous in every aspect.

Stayed in January 2024

I really like the beautiful architecture. It was very clean and quiet. The staff were very friendly and helpful. Overall it was a great place to stay.

Stayed in January 2024

Air conditining is a bit noisy

Nice rooms (we got double rooms on the upper floors), good view from the room. Sound isolation is good, bed was comfy and big, bathroom was cnice and clean. Hotel staff was very polite and friendly. They helped us quite a bit during our travel.

Stayed in December 2023

Nothing

We were welcomed by a very professional, informative gentleman at the front desk who made us feel welcome after a somewhat challenging trip to get to DC. After we unpacked, we were told by the same young man that it was not too late to have something to eat at the bar/restaurant. I took advantage of the offer and the bartender was gracious enough to stay after closing for me, despite it being his birthday. That told me a little bit more about the character of the employees.

Stayed in December 2023

The restaurant was not open for lunch.

Loved the vintage look and feel. The location was super convenient to DuPont Circle.

Stayed in December 2023

The training of the staff could be improved. The hold on my credit card took a long time to be released.

There was a gym available but it was pretty small. The room was nice but a desk was missing.

Stayed in November 2023

When interacting with the front office staff it seemed that that they were not properly trained. I had reserved separately room separately for consecutive nights. They did not realise this but fortuantely I could stay in the same room. However, I had to check-out und check-in on the second day. This procedure was unnecessary and could be improved by investing in further training.

Nice and classic hotel. The room was nice and spacious. However, there was no desk in the room. The bed was confy. Luckily the blinds did close all the way and the room was sound-proof. A bus stop is located in front of the hotel.

Stayed in November 2023