Our fault not yours I guess.We had trouble with the thermostat ..With all the different symbols and countries popping up hard time figuring it out.... Kept getting Heat instead of air... Very warm in room

We had cocktails in the Bar when we arrived.We ended up moving to a High Top and staying for dinner. Food,Cocktails,atmosphere and wait staffwere Excellant !! Enjoed it very much !!!

Stayed in April 2024

No complaints.

We had an excellent breakfast sandwich: Bacon egg on sourdough toast. I had a medical emergency that resulted in me being hospitalised. My distraught wife was cared for fantastically by a few very caring compassionate staff. That says much about this place. Staff members, Hunter & Lisa went "Above & Beyond" to look after my wife.

Stayed in April 2024

There was limited space for clothes and no dresser, need drawers. I like a bathtub, but understand the limitation of historic landmark. I did want a gym on site, but I did not have time if there was one. I wish the bar was open all day.

The staff was wonderful! My coffee maker did not work but was brought one and a cup of coffee!

Stayed in April 2024

N/A

Unique, historical, beautifully designed, full of character, lovely staff.

Stayed in March 2024

A bit of noise in the morning(4am), no clue what it was but some business.

It was interesting staying in an old bank. They preserved many original details. The vault is a private tasting room/party space.

Stayed in April 2024

Could have used full length mirror in room and luggage rack

Vibe and decor Location given our plans for stay

Stayed in April 2024

Nothing

Everything

Stayed in March 2024

Nothing

Beautiful clean hotel with restaurant The room clean and comfortable The staff goes above to make you have the perfect stay. Allow to check in early

Stayed in March 2024

Nothing!

The location and the rooms.

Stayed in March 2024

Breakfast offerings. Breakfast could have offered more basic items like variety of egg preparation, rather than exotic breakfast sandwiches. Too early in the morning for those, but needed more than toast, bagel, muffin, etc. Fruit parfait and oatmeal we had were very good. Coffee was terrible. Since there are many good restaurants nearby, we did not eat any other meal in the hotel, so it would have been nice to have our one meal there be good and satisfying. Fully working coffee maker in room and electric recharging plugs. We had trouble with both.

Location was excellent and parking was very convenient and easy to access with help of voucher from hotel. Checking in and out was easy with very helpful and friendly staff at front desk. Will stay here again

Stayed in March 2024

Parking wasn't great; stayed on a Monday evening and most restaurants where closed, so limited food selections; hotels food menu didn't interest me, but their drink selections were awesome and delicious. And the dish TV kept going in and out, kind of frustrating, but it was a rainy evening.

Very charming room, great location, surrounded by restaurants. Staff was very nice and friendly.

Stayed in February 2024

Great location. Everything was in walking distance

Stayed in March 2024

It's Feb and when entering the room wax cold on ac. Had to get help from front desk to get it right

Confusion about card key operating the whole room elsectronically

Stayed in February 2024

checkin and parking a little awkward

the dinner was excellent. the staff was very friendly and helpful. overall great experience!

Stayed in February 2024

Last night there the TV started having glitches in the screen, didn’t stress it to bad but did let them know in the morning at check out.

Very clean room, staff was great, any issues had were resolved right away.

Stayed in February 2024

The rooms are not set up as well as they could be, no desk and the chair isn't all that comfortable.

Location and price can't be beat

Stayed in February 2024

Only one chair in the room and it was built for a 10 year old. No full length mirror.

Great concept. Big rooms and friendly staff.

Stayed in February 2024

The fact that food was inconvenient for room service

It’s beautiful with modern rooms

Stayed in February 2024

The bank vault

Beautiful building

Stayed in February 2024

The only two downsides were that there was no included breakfast, but I knew that when I booked, and there is also no on-site parking. There is a nearby garage and they have a deal so that you can come and go as much as you please for $8/day but it's a bit of a tedious setup. Still, not that bad and they are great about letting you load/unload right at the front door.

The hotel being converted from an old bank building makes for a very cool building set-up. I really like that they elevators are keycard access only so you don't have a lot of unnecessary foot traffic on the upper levels, despite the restaurant downstairs being busy. The accommodations were clean and comfortable, and the shower was especially great. Actually the plumbing in the building in general is a huge plus, because the water pressure is good and the hot water comes as soon as you turn it on. Had a nice sunset view of the city from my room on the 6th floor that made a nice backdrop for my stay. Staff were extremely helpful and friendly. The location is really ideal for exploring most of the best downtown restaurants in the area because it's all within walking distance.

Stayed in February 2024

Parking is scary and no microwave in the room.. I stayed for a week that would have been nice.. I wish I would have known or been told room services charged 20% on top of a roll service charge..

Everything

Stayed in January 2024

The bed was the worst. No comfort at all

I loved everything we will be back in April.

Stayed in February 2024

slippers, night mask, water , tea in the room...but no robe??? please! that would add a star, and seem appropriate. The rooms are small, but very comfortable. The bathroom is large.

Breakfast was not included. Coffee in the lobby would have been nice to have. The staff, including housekeeping was wonderfull. A wonderful welcome package was left in the room, but for 1.

Stayed in December 2023

No microwave. And I have been double charged for one night.

Stayed in January 2024