100 Rue Iberville, French Quarter (Vieux Carré), New Orleans, LA 70130, United States of America
#14 of 169 hotels in New Orleans
Guests' ChoiceBased on 975 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.6
Facilities
9.1
Staff
9.1
Value for money
8.4
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Marcella
United States of AmericaNothing
Very clean, a beautiful hotel. Staff was very helpful.
Stayed in May 2024
Reviewed: April 24, 2024
Nikolaos
United States of AmericaThe room had some issues, so we had to get another
Staff was polite and always assisting with any issues. Breakfast
Stayed in April 2024
Reviewed: March 27, 2024
Marianne
United KingdomNothing
The proximity’s to the French Quarter. Quiet on the bedroom floors.
Stayed in February 2024
Reviewed: March 24, 2024
Kimberly
United States of AmericaMy room at night got a bit warm for some reason. The air worked but at night the room got a bit stuffy.
I loved it! Very clean and the staff was super friendly.
Stayed in March 2024
Reviewed: March 13, 2024
Monica
United States of AmericaThe food at the lobby bar was not the best. Substandard for the reputation that we were accustomed to. The pillows were huge and firm! Luckily, a random guests staying at Westin told us that we could request down pillow replacements.
The staff was awesome! My family from Japan, came to BR to visit and 8 of us stayed at The Westin. Love that the location was so close to the Mardi Gras parades and everything New Orleans!
Stayed in February 2024
Reviewed: February 28, 2024
Antonio
United States of AmericaCan’t say I disliked anything..
Staff.. very helpful.
Stayed in February 2024
Reviewed: February 28, 2024
Fjola
United States of AmericaEverything was 10/10!!!!
Stayed in February 2024
Reviewed: February 26, 2024
Richard
United States of AmericaMy hot water wasn’t as hot as I like.
It was convenient.
Stayed in February 2024
Reviewed: February 21, 2024
Ohad
IsraelVery comfortable, clean and perfect location
Stayed in February 2024
Reviewed: February 20, 2024
Rodriguez
United States of AmericaThe hotel location was excellent. Also it was very clean.
Stayed in February 2024
Reviewed: February 19, 2024
Melanti
United States of AmericaThe bedding wasnt set up right, the comfortors was not zipped right it didnt covers our bodies evenly.. I thought there should be a sofa bed in the room but no sofa at all.. and with extra space in the room there are not enough Table surface ..only one litle tiny table..
LOCATION
Stayed in February 2024
Reviewed: February 19, 2024
Marjorie
United States of AmericaNothing, There was nothing I didn't like.
I selected the Westin using a map, because I needed to get my passport renewed. I could not have imagined a more perfect location....just had to walk through the connected shopping mall to take an elevator up, which deposited me right at the entrance of the passport office.
Stayed in January 2024
Reviewed: February 18, 2024
Mitchell
United States of AmericaHousekeeping wasn’t top notch . Had to call for linens , coffee etc . One day they didn’t even come and we had to call for all linens.
Location was great .
Stayed in February 2024
Reviewed: February 18, 2024
Lois
United States of AmericaN/A
The food was amazing! I loved the option for Room Service was just right for me. A lot of things were blocked off for Mardi Gras so it was difficult to move around. Room Service saved me.
Stayed in February 2024
Reviewed: February 17, 2024
Adriana
United States of AmericaCouldn’t find the pool the website says they have a pool but we never found it
The location was really nice everything was close
Stayed in February 2024
Reviewed: February 14, 2024
Jennifer
United States of AmericaNothing
Breakfast was awesome. Valet service was amazing. Robert who checked us in was so sweet and helpful. He was very welcoming.
Stayed in February 2024
Reviewed: February 12, 2024
Monroe
United States of AmericaParking. Complimentary breakfast, water, snack or anything
Beautiful place, I've stayed here before but nothing is complimentary, Parking is way over priced . No one came to clean our rooms either
Stayed in February 2024
Reviewed: February 12, 2024
Octavius
United States of AmericaEverything
Everything
Stayed in January 2024
Reviewed: February 10, 2024
Glenn
United States of AmericaEverything was to my liking.
Had a River vie from the 27th floor that was ideal.
Stayed in February 2024
Reviewed: February 8, 2024
David
United States of AmericaExcellent location. Friendly Staff. Extremely clean hotel. Very comfortable rooms.
Stayed in February 2024
Reviewed: February 6, 2024
Stephanie
United States of AmericaNo microwave
Bar
Stayed in November 2023
Reviewed: February 5, 2024
Faik
Turkeysome stuff only speaks Spanish. They brought me tea bag instead of thin pillow. the phone handset was not working. i warned the reception each day of my stay but not no response. i have to wait for cold water around 5-10 minutes in the bath room. it was always very hot in the beginning, normally it should be the opposite.
breakfast was good enough.
Stayed in February 2024
Reviewed: January 19, 2024
Andrea
United States of AmericaBeautiful, safe, convenient, good value for the money. View from the hotel bar is the best in NOLA.
Stayed in January 2024
Reviewed: January 18, 2024
Lisa
United States of AmericaIt was very elegant, great location for the purpose of our trip. We felt safe with the key card access for the elevators.
Stayed in December 2023
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