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  5. Reviews of TownePlace Suites Old Mill District, Bend Near Mt Bachelor

Reviews of TownePlace Suites Old Mill District, Bend Near Mt Bachelor This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

755 Southwest 13th Place, Bend, OR 97702 , United States of America

#17 of 66 hotels in Bend

Guests' Choice

Review Score

Based on 68 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 3, 2024

    9.0
    It was a great place to stay while I visited family for holidays. Comfortable and convenient.
    • Leisure trip
    • Solo traveler
    • Queen Studio with Sofa Bed
    • Stayed 3 nights

    Two times when I went to take a shower in the AM the water wasn't hot and didn't appear to be getting hot, so I took a cool to tepid shower - which is not my choice when it's winter outside.

    Breakfast was great! Bed was great -- I might call you to get the name brand of the mattress -- very comfortable!

    Stayed in December 2023

  • Reviewed: November 8, 2023

    9.0
    It was an awesome experience
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff, room is spacious, facility well clean & smell nice.

    Stayed in November 2023

  • Reviewed: September 15, 2023

    8.0
    Nice location, comfortable room but overpriced
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Overpriced for the value of stay

    Like the kitchen in suite. Breakfast had lots of variety and healthy choices.Room was clean comfortable though small and not much sound proofing from hallway guess. Bring foam ear plugs.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    9.0
    Just there for the night. Thought it was a bit expensive for my needs, but it was very nice.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    WiFi didn't work right when arriving. Front service desk quickly took care of it.

    Just a nice place.

    Stayed in September 2023

  • Reviewed: August 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 3 nights

    Staff was amazing! Room huge! Close to everything!!!

    Stayed in August 2023

  • Reviewed: June 28, 2023

    8.0
    Nice
    • Leisure trip
    • Family with young children
    • One Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Very little comfortable seating

    Very good

    Stayed in June 2023

  • Reviewed: May 8, 2023

    9.0
    we will be back. very nice place to stay
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night

    very kind helpful staff and good breakfast

    Stayed in April 2023

  • Reviewed: April 29, 2023

    8.0
    Bend, California Living!
    • Business trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 2 nights

    Wish the rooms were a little bigger. We had a dog with us and that made things feel a bit cramped. This isn't anything against the hotel. The room size are what they are and our stay was comfortable.

    Breakfast was pretty decent. Small offerings of usual breakfast fair of eggs or some egg type dish. Plus we took advantage of the gluten free muffins.

    Stayed in April 2023

  • Reviewed: April 24, 2023

    8.0
    Very Good
    • Family with young children
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    the bed itself wasn't comfortable. I know beds are never your home beds.

    The hotel is in a great spot. we took a walk in one direction for food, and then came back, got in the truck and drove down to the shops and the brewery. there's quote a few brewery around this area. pool was open , so that helped with the kid and the grandma. I was pleasantly surprised at the breakfast. many choices.

    Stayed in April 2023

  • Reviewed: March 26, 2023

    9.0
    Location. Great breakfast. Priced right. Comfortable.
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 4 nights

    Not much to complain about, so I won't.

    Location. Great breakfast. Priced right. Comfortable. Good Internet for my 4 night stay.

    Stayed in March 2023

  • Reviewed: February 8, 2023

    9.0
    Facility is a bit dated but clean, comfortable and friendly (staff and guests). Good location.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 6 nights

    The breakfast and coffee were really disappointing.

    The breakfast was disappointing. Re-heated prepackaged food. Got drier as the week progressed. Milk from the refrig was no good with a use by date of 2002? Who does that? Juice dispenser broke after 2nd day there. Coffee was not that good and hot water for tea wasn't hot enough.

    Stayed in February 2023

  • Reviewed: February 2, 2023

    8.0
    Great value and great location
    • With a pet
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 2 nights

    This was a comfortable space and worked well for me and my pet. Great location in Bend.

    Stayed in January 2023

  • Reviewed: November 15, 2022

    9.0
    Very nice and comfortable stay!
    • Business trip
    • Family with young children
    • Queen Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    There were no paper filters for the coffee maker... we bought supplies for fixing our breakfast and snacks (several days' stay), including our favorite coffee, but had to use paper towels for the included coffee maker. The only negative, and a small inconvenience.

    Very nice staff, friendly & professional, and comfortable, clean room, very well thought out and designed. Though compact It had everything we needed, including a small but well appointed kitchen and a desk area that was very user friendly. All in all a very nice stay!

    Stayed in November 2022

  • Reviewed: November 13, 2022

    9.0
    comfortable and safe
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    location and having a kitchenette

    Stayed in November 2022

  • Reviewed: August 21, 2022

    8.0
    Comfortable, clean & updated
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The cost- was a little steep for being there just to sleep

    The room was comfortable & the kitchenette was nice

    Stayed in August 2022

  • Reviewed: July 28, 2022

    8.0
    other then the mattress it was good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    the hide a bed couch was horrible even after I was given a mattress topper (foam). my back was killing me both mornings. For the amount of money per night I would think they could afford to replace this mattresses once in awhile. it literally sank in the middle. horrible!!

    location and staff was very friendly and helpful

    Stayed in July 2022

  • Reviewed: July 26, 2022

    7.0
    nice but very overpriced
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    road noise, price

    clean

    Stayed in July 2022

  • Reviewed: June 9, 2022

    9.0
    An excellent value for the room and amenities for our family!
    • Leisure trip
    • Family with young children
    • One Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing we didn’t like was that the hideabed was old, loud and a little uncomfortable

    We loved that it was a two room hotel with a kitchenette, yet still affordable. We are a family of five, with two teenagers and a baby, so we need the extra space. Getting two separate rooms can be too expensive, so this was perfect! Plus a pool and hot tub were great. And it definitely had the best continental breakfast out of any hotel we’ve ever stayed at!

    Stayed in June 2022

  • Reviewed: May 4, 2022

    7.0
    Great location!
    • Leisure trip
    • Couple
    • One Bedroom Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    many small concerns with room: no hot water in one of the 2 bathrooms other bathroom with constantly dripping water from shower couldn’t figure out how to use dishwasher recycle policy unclear trash policy unclear room location near front lobby quite loud ( we are in our late 50’s)

    complimentary laundry supplies!

    Stayed in April 2022

  • Reviewed: March 30, 2022

    7.0
    Excellent service, pet-friendly rooms, and breakfast included in price.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night

    I find there is always a slight smell to "pet-friendly" rooms and it gets to me almost every time. I'm not sure how to improve on this, especially since the room itself seemed clean. I called the hotel before booking to make sure there was room to park our RV and while we did find a place to park, it wasn't very RV friendly. If I were the hotel, I wouldn't advertise readily having RV parking available for your guests.

    Location was good and was nice to be within walking distance of a grocery store and a few restaurants. Room was clean, but clearly a "pet-friendly" room. Staff was incredibly accommodating (and the main reason why I scored the hotel higher than I would normally). They were exceptionally accommodating with pets, at check-in and check-out, bringing a pack-and-play (with clean bedding) down for my infant and bringing a cot for my daughter. We LOVED having breakfast included in the price, plus they were accommodating with high chairs and a variety of breakfast options.

    Stayed in March 2022

  • Reviewed: July 9, 2021

    9.0
    Great place to stay in Bend
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    $5 daily data fee.

    Very helpful staff. Great service during breakfast. Very helpful in helping with our use of the outside BBQ grille. The hotel is right across the street from the OSU campus. Busy during the day but very quiet in the evenings.

    Stayed in July 2021

  • Reviewed: June 13, 2021

    8.0
    Enjoyable. Will stay here again when in Bend.
    • Leisure trip
    • Group
    • One Bedroom Suite
    • Stayed 1 night

    We had a suite. Would have been nice to have a sofa in both bedroom areas.

    Hotel is in quiet area. Very clean and staff very friendly. The breakfast person was helpful in providing some "road friendly" items. With Covid the usual breakfast was not available but they did their best.

    Stayed in June 2021

  • Reviewed: May 19, 2021

    7.0
    Good
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night

    Pet Friendly and on-site EV charger.

    Stayed in May 2021

  • Reviewed: September 17, 2023

    10
    Comfortable, clean and friendly staff.
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing we thought was strange…there was no fan in the bathroom.

    We were very happy with everything. And my hubby never likes the continental breakfast but this one totally impressed him.

    Stayed in September 2023

Showing 1 - 25

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