30 Eastern Avenue, Chelsea, MA 02150, United States of America
#3 of 6 hotels in Chelsea
Guests' ChoiceBased on 420 hotel reviews
8.3Cleanliness
9.0
Comfort
9.0
Location
8.2
Facilities
8.6
Staff
8.8
Value for money
8.0
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Heather
CanadaAirport shuttle available, decent breakfast available, large clean bathroom, comfÿ bed.
Stayed in April 2024
Reviewed: April 28, 2024
Dianne
United States of AmericaThe breakfast was definitely not what I expected. I was disappointed with that.
rooms were very clean and comfortable in the staff was exceptional
Stayed in April 2024
Reviewed: April 14, 2024
Amanda
United KingdomBooking.com and the hotel website need to have a statement telling customers that they must ring the hotel for the free airport shuttle to the hotel.
Staff were helpful. Breakfast good. Location ideal for a stay over between flights.
Stayed in April 2024
Reviewed: April 8, 2024
Anais
United States of AmericaNothing
Everything was great
Stayed in March 2024
Reviewed: March 14, 2024
Priscilla
United States of AmericaFaucet in bathroom dripped. Toilet paper holder broken away from wall on one side. Other guests extremely loud for 1/2 hour around 6 am. I was getting ready to leave so it wasn't as bad for me as it probably was for others trying to sleep.
Love the location and the staff. The shuttle driver was particularly helpful.
Stayed in March 2024
Reviewed: March 8, 2024
Laquinya
United States of AmericaThe pool was closed for “maintenance” all three days and that is the biggest reason that I chose that location in the first place.
It was comfortable
Stayed in March 2024
Reviewed: March 2, 2024
Amanda
United States of AmericaNo options for dinner. Had to get DoorDash. The room was cramped with the pullout couch. The pool was closed.
The property was very clean and updated. The staff were the most helpful and the friendliest people.
Stayed in March 2024
Reviewed: February 9, 2024
Linyear
United States of AmericaLack of closet, iron and ironing board. Noisy feel of area. Breakfast buffet did not overwhelm me and the coffee tasted weak.
Close to airport as I needed. Very clean and safe hotel. Loved the size of shower and bed quality. Nice kitchen area and TV + wifi worked well. Hotel provided ear plugs and white noise machine. I like that I could open the windows for fresh air.
Stayed in February 2024
Reviewed: January 15, 2024
Jacqueline
United States of AmericaThe breakfast was horrible and the guy that drove us to the airport broke 2 of my suitcases right before my flight by slamming them on the ground as he took them off the van , then he picked up the wheesl and hands them to me and says OHH WELL. I called the front desk, and the manager only took $25 off my bill, but 2 broken suitcases cost me $150 to replace.
I loked that it was clean and the staff in the front desk were super nice.
Stayed in December 2023
Reviewed: January 11, 2024
Ryk
United States of AmericaRestaurant area at a bit of a distance, and not a nice walk…especially in the rain….needed a car. Paid parking if overnight. We ju dropped the car off at the airport and took the shuttle back after dinner.
EZ access to the airport. Decent food about a mile away. Comfortable room. Better than average hotel breakfast.
Stayed in January 2024
Reviewed: January 3, 2024
Kathleen
United States of AmericaAll was great
Location and breakfast
Stayed in December 2023
Reviewed: November 15, 2023
Bruce
United States of AmericaCoordinating the shuttle ride from the airport to the hotel was difficult.
Check in at the front desk was very good, we were greeted nicely after our long trip. The room was clean and comfortable.
Stayed in November 2023
Reviewed: November 13, 2023
Patricia
United States of AmericaThey charged me 340.00 when my confirmed reservation through booking.com was for 211.11. Ive written to them and you regarding a refund of 128.89
liked the hotel
Stayed in November 2023
Reviewed: October 17, 2023
Glen
United States of AmericaLocation
Price and cleanliness
Stayed in October 2023
Reviewed: October 7, 2023
Yijing
New ZealandNothing close around, no restaurant, no grocery stores. close to airport but still wait at airport about 30min to be pick up at 11:20pm. The most plain breakfast we had during the whole US trip comparing with the similar or cheaper price hotels.
Close to silver line, take time to city but still convenient to move around
Stayed in October 2023
Reviewed: October 7, 2023
Wolfhard
United States of AmericaCoffee ran out, bathroom sink drainage very poor
Quiet, decent breakfast
Stayed in October 2023
Reviewed: October 5, 2023
Kathi
United States of AmericaIt is loud from outside noises. On a busy corner, with a heavily traveled bridge across the street.
Location is good if you are needing to be close to the airport.
Stayed in October 2023
Reviewed: September 29, 2023
Katherine
United KingdomReceptionist who didnt appear friendly - was looking annoyed being asked questions and appeared to be in a bad mood. No or less opportunity to hang stuff - hanging hooks or towel rail needed.
We had a very good stay. The room was nice and the best was comfortable.
Stayed in September 2023
Reviewed: September 13, 2023
Donna
United KingdomCleanliness, Size, comfortable bed
Room
Stayed in September 2023
Reviewed: September 9, 2023
Iryna
United States of AmericaThe sound insulation was terrible, our windows faced the road and we could hear everything, we didn’t sleep all night and woke up tired. Also, the space for a third adult was small and would have been more suitable for a child.
Location
Stayed in September 2023
Reviewed: September 6, 2023
Maximilian
United States of AmericaClean and nicely organized
Stayed in September 2023
Reviewed: August 20, 2023
Jose
United States of AmericaI would like a little more options in breakfast
Very clean and great customer service
Stayed in August 2023
Reviewed: August 6, 2023
Susan
United States of AmericaThe sofa beds are not made up for a third person….we had to make it up ourselves. The bed itself slanted so my sister rolled to the edge a lot during the night. We also had to ask for additional towels…we had booked the room for three, but since we had to change several times, I understand that there were not enough towels in the room we ended up with. The air handling system is problematic. It runs off and on all night, and we alternated from hot to too cold. It was set at 65 when we entered, and when we turned it down to 72, the heat came on, in August.
The staff couldn’t have been more accommodating. Our first room was not cleaned or made up! They then assigned us to the handicapped room, where the bed is about 12” off the floor. When we requested a regular room, they were very helpful and took care of that. The rooms are very spacious and nicely furnished. The shuttle is one of the reasons we went to this hotel, and it was super.
Stayed in August 2023
Reviewed: August 2, 2023
Donnela
United States of AmericaOur bathroom was not as clean as we would have liked (the shower had hair on it in several places - not ours - it skeeved me out enough I didn’t shower). But it was only unclean in the shower, the rest of the place was spotless.
As you would expect from a Marriott hotel, it was a great stay.
Stayed in August 2023
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