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Reviews of Travel Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

724 Yakima Valley HWY, Sunnyside, WA 98944, United States of America

#4 of 5 hotels in Sunnyside

Guests' Choice

Review Score

Based on 76 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.2

  • Location

    6.9

  • Facilities

    6.2

  • Staff

    7.4

  • Value for money

    6.5

  • Free WiFi

    6.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 7, 2024

    5.0
    Cheap motel, have low expectations
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    There were no chairs in the room, shower was very small, no coffee in the room and no fresh coffee in the office at 8am when we checked. It was cold coffee from the day before.

    The rooms were quiet and close to restaurants and shopping. Check in was easy. Rooms were clean and stocked

    Stayed in April 2024

  • Reviewed: January 2, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    Convenience

    Stayed in January 2024

  • Reviewed: December 1, 2023

    5.0
    Fair
    • Business trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was used soap left in the shower from previous guest and the shower was dusty.....how that happens I'm not sure

    Inexpensive

    Stayed in November 2023

  • Reviewed: August 23, 2023

    5.0
    I should have looked for another hotel/room options some days before.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    I booked the room half a year in advance. At the time, there should have been several rooms available, including a clean and nice room. However, as we arrived in the evening around 7 o'clock, only the last available room was there, which by far exceeded our expectations. After a short conversation with the motel employee, we then got two better rooms (which were also not quite suitable for us). The breakfast was very marginal.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    No coffee machine or kettle.

    Plenty of food choices a short walk away. Comfortable room. Good shower.

    Stayed in August 2023

  • Reviewed: May 10, 2023

    6.0
    My stay was reasonable but front desk could of been more welcoming
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk staff didn't make me feel welcomed

    Room location

    Stayed in May 2023

  • Reviewed: September 5, 2021

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Exterior/parking lot very dirty

    Air conditioner worked

    Stayed in June 2021

  • Reviewed: April 4, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The location is dangerous ☠️ they charged me 3 rooms and we didn't even stay there 😑 because the area looks horrible 😕

    The price...

    Stayed in March 2024

  • Reviewed: March 15, 2024

    1.0
    If I wasn’t so tired from working 16 hrs and driving 2 more hours to get here I would have not stayed at this hotel! No
    • Business trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. Manager needs to learn the laws!!! He wanted to see identification for my husbands service dog! When I informed him there is no such thing and if ppl are showing one it’s a fake ordered offline because a legal service dog has no “identification “. He then charged my card pet fee of $20!!!! I will be filing a complaint with an attorney against this hotel for violating ADA laws!! I never have had such trouble. He wanted to meet the dog which was fine. But then still treated us rudely.

    Nothing except that it had four walls and a roof

    Stayed in March 2024

  • Reviewed: January 25, 2024

    4.0
    disappointing. next time will do better research and pick different place.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    We booked this because brother was having surgery next day. However, the heater was not working properly and never got above 50 * We froze all night. I did tell the clerk and she was going to send someone to check, but never did. Because Bro had to take a shower before, I didn't want him to come out to a cold room, so I did ask for a portable heater and got one, so finally got a little warmer. Because we had to leave early, was not able to get breakfast because it is not served unit 8 and we were already gone, and when I came back later, it was already packed up. Did not get an apology or discount.

    location was perfect. didn't get to have the breakfast. night clerk was very friendly and accommodating.

    Stayed in January 2024

  • Reviewed: January 11, 2024

    1.0
    Didn't stay
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Booked for daughter in law, she didn't stay thete because she called it a ghetto and went and got a room at a different hotel.

    Stayed in January 2024

  • Reviewed: August 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were times that the traffic on the main road was a bit heavy.

    They were very accommodating. I was not sure how long I would be staying, but they welcomed my family and we just booked day by day.

    Stayed in August 2023

  • Reviewed: August 8, 2023

    1.0
    Lousy, terrible
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The fact the room was: dirty, the uncomfortable beds, moldy shower, gaps around entry door, peeling paint, wood sliver found between sheets in one bed, towels for one person instead of three & etc. Husband had to fix toilet so it flushed.

    Leaving

    Stayed in August 2023

  • Reviewed: July 11, 2023

    1.0
    Booking.com should let us know what time is check in time
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    I wasn’t able to check in… I was threatened, by the guy in the lobby, he said I had to check in by 3:00pm-3:30pm no later than that. So I had to book else where!

    Nothing

    Stayed in July 2023

  • Reviewed: May 25, 2023

    4.0
    Disappointing
    • Leisure trip
    • Travelers with friends
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Cigarette burns on the bedding. Dirty. High crime area.

    Affordable

    Stayed in May 2023

  • Reviewed: April 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night

    I was looking for an inexpensive place with a bed and a shower. Nothing fancy...but a great deal.

    Stayed in April 2023

  • Reviewed: March 7, 2023

    10
    It was good other than the two things that I have mentioned
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    If the remote to my tv had battery's in it when I got into my room but it didn't

    Everything other than the second night people were all loud all night outside my room.

    Stayed in March 2023

  • Reviewed: March 3, 2023

    1.0
    TERRIBLE
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 3 nights

    The room was falling apart. The door was broken, the door to the bathroom was broken, the toilet seat was worn out, the lights were flickering, and the remote was broken.

    Stayed in March 2023

  • Reviewed: February 6, 2023

    1.0
    never again
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    room was 30 degrees. bathroom fan didn’t work. couldn’t even shut the shower door. Room was hardly cleaned and found hair in shower ect. Thank goodness I brought a sleeping bag because it was so gross.

    location

    Stayed in February 2023

  • Reviewed: January 26, 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    It smells good and surprising it was a big room for the right money

    Stayed in January 2023

  • Reviewed: November 18, 2022

    1.0
    Awful
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The locks were broken, the room was not clean and the parking lot was covered with homeless people and drug addicts. I have never wanted to leave a hotel as bad as I did here which I did and I still have not gotten my money back.

    The price

    Stayed in November 2022

  • Reviewed: October 25, 2022

    1.0
    Manager was quite polite and refunded us without question but the place is a dump!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was clean, not up to any standards. Quite run down, stain sheets at Plumbing.

    location

    Stayed in October 2022

  • Reviewed: September 14, 2022

    3.0
    disappointing
    • Leisure trip
    • Travelers with friends
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    very run down and old. my room had no cold water! only hot water out of each tap, even the toilet water was hot!

    Stayed in September 2022

  • Reviewed: August 10, 2022

    1.0
    Just dont!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No smoke detectors-that had to be a code violation everywhere. No breakfast-they do not even have a space for food Tv didn't work Rooms were filthy..unknown crusty stains on the rugs. I have pictures! I expect more from Booking.com

    Literally nothing...this property is nothing like advertised and I truly want a refund on the rooms.

    Stayed in August 2022

Showing 1 - 25

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