8901 Brook Road, Richmond, VA 23060, United States of America
Based on 33 hotel reviews
5.4Cleanliness
5.9
Comfort
6.1
Location
6.9
Facilities
5.4
Staff
7.4
Value for money
6.4
Free WiFi
5.0
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: April 8, 2022
Richard
United States of Americaa/c didn’t work ceiling fan swung wildly even on low speed bed was old and uncomfortable
close to highway
Stayed in April 2022
Reviewed: October 25, 2021
Wesley
United States of AmericaThe bathroom holes in the wall one roll of toliet paper tub was filthy
The bed
Stayed in October 2021
Reviewed: July 25, 2021
Pamela
United States of AmericaVery stained rugs, stains on walls, dirty face cloth left in bathroom, no toilet paper on the roll.
Staff check in was good.
Stayed in July 2021
Reviewed: May 31, 2021
Leanne
United States of AmericaRoom not clean, furniture old and worn. Non smoking room smelled of smoke.
Stayed in May 2021
Reviewed: May 24, 2021
Eric
United States of AmericaLocation and price
Stayed in May 2021
Reviewed: November 2, 2021
Madison
United States of AmericaThe beds were duct taped together, bathrooms were dirty, the bed was uncomfortable, and when I got there, they said they didn't have a room available for my reservation I made months in advance. If I could give zero stars I would.
I liked that the location was close to the raceway and a good pizza place.
Stayed in October 2021
Reviewed: October 15, 2021
Robert
United States of AmericaEverything out of date rooms bed was like sleeping on rocks, dirty inside,
Nothing
Stayed in September 2021
Reviewed: October 3, 2021
Beatricz
CanadaThefact that the fridge had leftover food tells me that the room was not properly cleanup and not covid safe. The door didnt lock properly so felt a bit unsafe all night to fall alseep.
The fridge had leftover food inside!
Stayed in October 2021
Reviewed: September 11, 2021
Geralyn
United States of AmericaCould have used more towels. Booked for 3 people but only had towels for 2.
No breakfast offered, I guess because of Covid, but room was clean and comfy.
Stayed in August 2021
Reviewed: August 26, 2021
Amy
United States of AmericaEVERYTHING!
NOT A SINGLE THING!
Stayed in August 2021
Reviewed: July 30, 2021
De
United States of AmericaI liked how peaceful it was, cleaning lady checked on me in case my room needed to be cleaned again, very polite staff. Would definitely come back
Stayed in July 2021
Reviewed: July 25, 2021
Gary
United States of AmericaWorn and unclean. Big space under the door.
Sheets were clean. Attendant at check in was efficient.
Stayed in July 2021
Reviewed: June 21, 2021
Ethan
United States of AmericaSunil was great!
Stayed in June 2021
Reviewed: June 21, 2021
Lori
United States of AmericaFloors was nasty, furniture outdated and badly worn out. Ceilings were patched over a few times. Fixtures were old, hanging crooked and dim. Beds were hard
Hot water
Stayed in June 2021
Reviewed: June 11, 2021
April
United States of AmericaThe permeation of smoke in a non smoking room... I had a headache for 24 hrs after staying there
Stayed in May 2021
Reviewed: May 31, 2021
Susan
United States of AmericaThe facility is old and needs updating. The rug smelled musty, the wallpaper was peeling in the bathroom, many items needed repair.
The staff was very friendly and accommodating. The bed was comfortable and the shower had the best water pressure. The location is great, next to major roads but quiet. The mini fridge had a freezer, which was so useful to cook frozen dinners in the microwave.
Stayed in May 2021
Reviewed: May 5, 2021
Sandra
United States of AmericaFire alarm disconnected
Clean, option for late check out given, comfortable
Stayed in April 2021
Reviewed: May 2, 2021
Roxanne
United States of AmericaThere was nothing I didn't like.
The management placed a very high priority in cleanliness, and quick responsiveness to questions or concerns. My expectations were not high, given the rate was low. It is an older hotel, so no frills. However, you could tell management took great pride in maintaining the property. Everything worked (AC, microwave, T.V., etc.) and I noticed immediately, no bed bugs, no cobwebs anywhere. No ants, no bugs. Just very clean. Which made me very happy.
Stayed in May 2021
Reviewed: October 13, 2021
Anonymous
United States of AmericaThe smell of the room and the sofa wasn’t clean . Didn’t use the fridge due to brown smudge sneered on the freezer door handle
The location and staff was pleasant
Stayed in October 2021
Reviewed: June 1, 2021
Anonymous
United States of AmericaNothing
Staff
Stayed in May 2021
Reviewed: May 5, 2022
Anonymous
United States of Americait was to dirty and stains on bed and carpet
nothing
Stayed in May 2022
Reviewed: February 15, 2022
Anonymous
United States of AmericaI didn’t like the cigarettes burnt sheets and the old carpet
it wasn’t busy with kids running around
Stayed in February 2022
Reviewed: September 9, 2021
Anonymous
United States of AmericaCouch was stained dirty. Floor looked like it wasn’t vacuumed well. While looking for outlet on wall found wrappers on floor by couch and behind night stand. Left us with a feeling of everything not being clean.
Location
Stayed in September 2021
Reviewed: March 6, 2022
Karin
United States of AmericaThere are no comments available for this review
Stayed in March 2022
Reviewed: February 23, 2022
Karin
United States of AmericaThere are no comments available for this review
Stayed in February 2022
Showing 1 - 25
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