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  5. Reviews of Woodspring Suites Huntsville/ Madison

Reviews of Woodspring Suites Huntsville/ Madison This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

120 Brazelton Circle, Madison, AL 35758, United States of America

#14 of 17 hotels in Madison

Guests' Choice

Review Score

Based on 179 hotel reviews

5.4

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.2

  • Location

    7.6

  • Facilities

    5.9

  • Staff

    7.4

  • Value for money

    6.4

  • Free Wifi

    5.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 1, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The rooms weren't great.

    atge staff was friendly

    Stayed in May 2024

  • Reviewed: March 23, 2024

    4.0
    Please fix what's broken your style and decor in all of your rooms. You have a reputation to maintai
    • Leisure trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Frankly speaking my entire room could've used a face-lift. It was like something that was poorly put together at a rummage sale. I stayed at other and this was totally disappointing to me.

    I left before breakfast so really I can't answer that question.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    4.0
    I was disappointed with the stay, but my biggest turnoff were the roaches and the smells as I walked through the hallway
    • Leisure trip
    • Travelers with friends
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I was disappointed in the room. The biggest frustration was that there were ROACHES! There were three that I had to kill and it made my stay really uncomfortable!

    The location was amazing! Everything I needed was within a mile radius.

    Stayed in March 2024

  • Reviewed: January 20, 2024

    5.0
    Follow instructions of the customer
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    That its not up to great standards as I hope it would have been. I did spot a roach in my room. And I asked for more clean comforter and sheets and towels etc. And they never brought it up. And I simply requested a 2 beds room before arrival and they gave me a 1 bed instead. And a 2 bed is what I reserved.

    That its close by stores that are important to go to purchase dependable items.

    Stayed in January 2024

  • Reviewed: October 25, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Was not clean at all

    Ok spot

    Stayed in October 2023

  • Reviewed: October 1, 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    The bathroom door wouldn't close completely. No came to clean the room for my entire stay, which was 8 days.

    The location was good

    Stayed in September 2023

  • Reviewed: September 12, 2023

    4.0
    I would not recommend this place to anyone.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    I know that they are short staffed, so at times there was no one at the front desk during office hours and you would have to call to get some assistance. I also didn't like that the bath tub in our room continuously ran with water. It seemed to be a bit sketchy. I was there with my two children and I really didn't feel safe.

    The staff were very friendly.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    5.0
    Cheap rate but I got what I paid for.
    • Leisure trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The place is rundown. Having full size refrigerator was nice but it was all rusted. The hallway carpeting was filthy.

    Mostly, I liked the low price. But I got what I paid for.

    Stayed in September 2023

  • Reviewed: July 20, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    When canceling other room miscommunication happened and it was hard fitting 5 people in the room and sleeping accommodations.

    Great price

    Stayed in July 2023

  • Reviewed: May 9, 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    old and rusted out refrigerator

    Stayed in May 2023

  • Reviewed: December 8, 2022

    4.0
    Disappointing
    • Business trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was uncomfortable (we didn't even get under the sheets or blanket), the water would only go to warm on the nozzle in the shower and there was remnants of facial hair in the tub and on the sink in the bathroom. Even for that price I would have at least expected a small coffee maker in the room.

    The location was good since we needed to be in Madison

    Stayed in December 2022

  • Reviewed: April 25, 2022

    4.0
    I won't be staying there again.
    • Leisure trip
    • Group
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was old, needed updating. Air conditioner did not work well. Sparce furniture.

    There was no breakfast but it was convenient to my destination.

    Stayed in April 2022

  • Reviewed: March 28, 2022

    6.0
    overall it was okay until bugs came out
    • Business trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    I didn’t like the bugs that came with this property

    it was close to job site

    Stayed in March 2022

  • Reviewed: February 28, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I didnt like the fact the elevator service certificate was out of date. The bathroom door if fully closed would lock you in. The heater made a constant buzzing noise so we unplugged it.

    It was in a great location. Relatively close to everything.

    Stayed in February 2022

  • Reviewed: September 17, 2021

    4.0
    Disappointing
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There were roaches in the room. The shower dripped all night. No bed lighting.

    The location was great. Staff was ok but not fully aware how to handle certain situations

    Stayed in September 2021

  • Reviewed: August 24, 2021

    4.0
    Disappointing
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The room must be under renovation. The refrigerator had rust that completely covered the front of it. The toilet had no lid, and there were small roaches in the room. The bathroom tub was not clean or just need to be replaced. The toilet for the first night ran all night until I figured out the cause which was the handle, you must position it just right. I understand that the extended stays won't be perfect and I believe they are working to improve this facility.

    The staff was friendly

    Stayed in August 2021

  • Reviewed: July 7, 2021

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    It was uncomfortable and gloomy room

    location

    Stayed in July 2021

  • Reviewed: June 24, 2021

    6.0
    We notice little baby roaches (3) but other than that it was ok.
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The ROACHES!! I don't do bugs lol.

    That it had a kitchenette

    Stayed in June 2021

  • Reviewed: June 2, 2024

    9.0
    Great
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Wish it had coffee and breakfast.

    Clean and quiet.

    Stayed in May 2024

  • Reviewed: June 2, 2024

    1.0
    DO NOT STAY HERE. IF THE REFUND DOES NOT SHOW UP SOON, I WILL DO A REVIEW THAT WILL CURL HAIR.
    • Leisure trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    I ARRIVED, PAID, WENT TO THE ROOM AND IMAGINE MY DISMAY WALKING INTO A ROOM WITH NO SHEETS, BLANKETS, CURTAINS ETC. I MADE THE RESERVATION ON LINE, SAW THEPICS AND THEY CERTAINLY WERE PROPERLY OUTFITTED. I WALKED OUT, PUT MY THIGS IN MY CAR AND DROVE UP THE STREET AND STAYED AT A HOLIDAY INN EXPRESS!! MORE MONEY BUT I HAD SHEETS, CURTAINS AND IT WAS IMMACULATE. THE TOLDME THEY HEAR HORROR STORIES ABOUT WOODSPRING SUITES. MY WIFE CALLED AND SENT THEM A MESSAGE AND THEY DID CALL HER RIGHT AWAY. THEY SAID IT WAS A MIXUP. WTF - MIXUP. IDIOTS. I ASKED FOR A REFUND GIVEN HE WAS IN THE ROOM 2 MINUITES. I AM STILL WAITING TO SEE IT REFLECTED ON OUR STATEMENT. NIASHA (SPELLING?) WAS VERY COURTEOUS AND APOLOGETIC .

    NOTHING!!!!

    Stayed in May 2024

  • Reviewed: May 31, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I like it all. Everything was well organized.

    The cleanliness

    Stayed in May 2024

  • Reviewed: May 15, 2024

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room had a rusty refrigerator. It as so nasty. Roaches were everywhere. Bed covers were not fresh. Just terrible!

    I didn't like anything about this location. Need closing and complete remodel.

    Stayed in April 2024

  • Reviewed: May 11, 2024

    1.0
    My whole door was off hinges… we didn’t have towels .. no toiletries
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Loud guest above me…lots of traffic and noise

    Convenient location to restaurant and shopping .. decent price

    Stayed in May 2024

  • Reviewed: May 10, 2024

    1.0
    Just go ahead and pay extra to stay somewhere else.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pillows were as thin as paper and so were the walls. You could hear everything. I had to bang on the wall at 2am since somebody was rocking their bed consistently. Our bed was hard and it smelled liked w**d from the time we walked in all the way to our room. Plus there were NO towels or rags in the room.

    The lady at the front desk was nice and the room was clean. Just needed a place to stay to catch a 430 flight and this location was convenient.

    Stayed in May 2024

Showing 1 - 25

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