199 Woodcliff Drive, Victor, NY 14450, United States of America
#6 of 7 hotels in Victor
Guests' ChoiceBased on 141 hotel reviews
7.8Cleanliness
8.4
Comfort
8.3
Location
8.9
Facilities
8.1
Staff
8.6
Value for money
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 14, 2024
Raeann
United States of AmericaThe room was not cleaned while we were out, and then even after we requested new towels, coffee mugs, the garbage removed I had to ask again.
Everyone was very friendly and accomodating.
Stayed in March 2024
Reviewed: December 8, 2023
Marina
United States of AmericaThe room was poorly cleaned upon check-in. Gum on the bed, hair on the floor. There is no sound insulation. You can hear everything that is being said in the next room. Coffee and tea could only be bought. Breakfasts are expensive.
Good location of the hotel. Not a bad Wi-Fi
Stayed in December 2023
Reviewed: November 13, 2023
Scott
IndonesiaLocation was quite yet close to everything you needed.
Stayed in November 2023
Reviewed: November 1, 2023
Natalie
CanadaWe like the location for a weekend away. The restaurant and bar are great! We enjoyed the entertainment and meals were excellent!
Stayed in August 2023
Reviewed: September 14, 2023
Stephen
United States of AmericaRoom was nice. Bed comfortable. Friendly staff.
Stayed in September 2023
Reviewed: August 30, 2023
Natalie
United KingdomWeddings on all weekend which were disruptive
Good room and facilities
Stayed in August 2023
Reviewed: August 16, 2023
Josh
United States of AmericaHot tub is in rough shape and the jets would not turn on. Awkward position of wet bar which was not a huge deal. The elevators seemed to always be overwhelmed with people. To be fair there were multiple events happening during our stay so maybe this was the cause.
The room was spacious with nice amenities. A good sized TV to wind down to in the evening. The wet bar is in an awkward place but nice to have. The blackout curtains worked excellent in my particular room. Everything was clean! The children and I spent hours in the pool going back and forth from indoors to outdoors. Great feature! You are located minutes from every store you could imagine for shopping.
Stayed in August 2023
Reviewed: August 10, 2023
Gloria
United States of AmericaCould have been a little cleaner.
Location, excellent staff, comfortable bed
Stayed in August 2023
Reviewed: July 13, 2023
Pamela
CanadaThe hotel and rooms could use some modernizing. The foyer is spacious but some more seating areas would be nice. Also, a continental breakfast as part of your stay would be appreciated.
The property was very pretty. The sunset view was stunning and the surrounding forest and trails were beautiful. We also liked that the golf course was right there. The Starbucks was nice to have, as well as the in-house restaurant. The TV in the room was a great size and the mini kitchenette was a nice touch.
Stayed in July 2023
Reviewed: July 2, 2023
Jeanette
United States of AmericaPlace is beautiful! However I purposely booked there for a pool and it was closed. I wasn't offered a partial refund or anything.
Stayed in June 2023
Reviewed: June 12, 2023
Jennifer
CanadaCouldn't seem to find a rolling cart to carry luggage. There were no glass tumblers in the room but were provided quickly after calling front desk. The second day room was cleaned and tumblers disappeared with no replacements. The hot tub near the pool was closed.
Very scenic location. Room was clean and spacious. Breakfast was very tasty. Complimentary bottled water provided in room.
Stayed in June 2023
Reviewed: June 10, 2023
Nancy
United States of AmericaThis is a beautiful location. The staff was very helpful. It's just a bit below what I would consider a high end resort. It was a very enjoyable stay
Stayed in June 2023
Reviewed: March 23, 2023
Barbie
United States of AmericaLocation was amazing. We didn't eat breakfast.
Stayed in February 2023
Reviewed: February 26, 2023
Melissa
United States of AmericaIt was under construction and we were unable to use the spa services but weren’t told that initially
The cafe, pool and hot tub.
Stayed in February 2023
Reviewed: November 17, 2022
Cory
United States of AmericaGreat all the way
Stayed in November 2022
Reviewed: October 5, 2022
Sharon
United States of AmericaLimited menu choices and the same menu every day. Breakfast buffet on weekend did not have enough food--dined a little later morning and food was not replenished. Not worth the price of the buffet.
Easy to find, right off of Rt 96. Clean, comfortable, spacious room. Friendly and helpful staff.
Stayed in October 2022
Reviewed: September 27, 2022
Valerie
United States of AmericaI was going to book a couples body massage, but you only have men providing body massages my husband would perfer a women.
Beautiful location, the people working the front desk were awesome and provided information on everything you had to offer. I would definitely stay again.
Stayed in September 2022
Reviewed: September 6, 2022
Brian
Canadaproperty looked dated as compared to previous visits. elevated didn’t work & bar sink leaked!
setting & facilities
Stayed in September 2022
Reviewed: August 5, 2022
Sebastiaan
South AfricaThe Hotel was busy with upgrades, lights in lift were not working, coffee machine downstairs didnt work, no laundry service
Convenient location, easy to get to from Rochester airport, friendly staff
Stayed in July 2022
Reviewed: July 3, 2022
Yaumaris
United States of Americano room service
customer service was wonderful
Stayed in June 2022
Reviewed: June 21, 2022
Christine
United States of AmericaI have no complaints, except there should be ice machines on every floor.
Breakfast is good. Location is beautiful. Room was clean and comfortable. Nice places to visit close by like Powdermill Park.
Stayed in May 2022
Reviewed: June 5, 2022
Jacqueline
United States of AmericaBrunch selection
the atmosphere
Stayed in May 2022
Reviewed: May 24, 2022
Joann
United States of Americadefinitely showing wear and tear.
great location. clean.
Stayed in May 2022
Reviewed: April 12, 2022
Nancy
United States of Americaunder construction and no microwaves in room . Also no free coffee in lobby
very spacious rooms with comfortable beds
Stayed in April 2022
Bradford, UK
Deiva Marina, Italy
Shanghai, China
Cologne, Germany
Zamárdi, Hungary
Glen Innes, Australia
Manchester, UK
Palanga, Lithuania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content