There was no coffee pot in the room, odd.

The location was good

Stayed in May 2024

Looked unsafe at times. There was no person at the front desk half the time.

It was close

Stayed in May 2024

Nothing

New

Stayed in April 2024

Staff was never available or on duty. Called 8 times before we arrived, no answer. Got there and was checked in by a guy in PJs who seemingly lives there.

Clean and close to the highway.

Stayed in March 2024

There was no breakfast. The paperwork to process in the hotel seemed inappropriate. The clientele were scary at best. The dogs didn’t stop barking.

Nothing.

Stayed in March 2024

Staff

Convinced

Stayed in January 2024

The fact they didn't clean rooms. You had to clean your own room. Plus I returned my shower floor matt and towels for fresh ones and got scolded for the floor matt being dirty. As I was told it was ""unacceptable""! We were booked at the hotel for two weeks for the dirt track races. Kinda hard not to make it dirty especially when they don't mop the floors for you. After 9pm till 9am there is no one at the front desk to help you. So if you check out early there is no one there or a place to put your door keys. I had to rely on the cleaning guy to hopefully give the front desk person my key card.

Location was perfect for us. Was quiet and not loud at all. We were on the forth floor so we didn't have no one above us. Most of the staff were very friendly. The lobby area was always clean and smelled cleaned.

Stayed in November 2023

Wasnt anything to not like

Good location clean rooms

Stayed in November 2023

Some of the staff clearly didnt like me! I dont know why. Even though I gave my service dog's ID card at check in days after we got there we had a knock on the door wanting us to pay pet fees. When I told the man that the dog was a service dog he told me that pit bulls couldn't be service animals. His name is Brandon and he really gave me a hard time. Mainly his condescending body language. We stayed there over a month and if you pay after 11am you had to pay a late fee. Which is totally fine but some days if we were late they would knock on the door like the police then other days they left us alone. One day Brandon was working and we were late. I was at work my husband was gone to get the money for the room and at 11am Brandon knocked on the door and told my 2 boys that they had 30 mins to pay or leave. He actually told 2 children that they were getting kicked out. My boys were scared to death. Brandon later told my husband that he was going to allow the boys to hang out on the lobby and not one the street. So he was definitely going to kick them out but on the plus side he was going to allow them to be in the building just not in their room. Awesome! Another day one of the clerks undercharged me. It was his mistake I had no idea that he didnt charge me the correct amount I had asked to pay for a week I paid what he charged me. After 6 days our keys stopped working and that Same clerk Dre was working he admitted that it was his mistake he fixed out keys and told me not too worry that his manager would take the charge off. Brandon knocked on the door that next morning and could care less that it wasnt my fault he still made me pay for his clerks mistake. He kept saying that he cant allow me to stay for free. I wasn't asking to stay for free. I was just asking to not pay for an employee's mistake. Dre was great! Amber was very nice as well. They do have some roaches. Not many but some.

I loved the amount of space! I loved that I could cook but it did seem like the stove didn't get as hot as a normal stove. I loved the area! Dre was very nice as well as Shameka. I loved the dishwasher. I thought the bed was comfy!

Stayed in August 2023

I was locked out one night and had to go and rent a room somewhere else because no one would answer the phone. I understand it was later in the evening but not being able to access the room with my medications was not good.

Stayed in June 2023

I thought I booked a hotel that had breakfast included. It may have been an error on my end however.

Stayed in June 2023

staff energy only 2/5

Stayed in June 2023

location

Stayed in June 2023

shuttle service would be good.

there is no breakfast,location is good.

Stayed in May 2023

No service of the rooms, no plates, glasses or cutlery

Location was good

Stayed in April 2023

Long term guests tend to be territorial

Great price...good rooms and amenities

Stayed in October 2022

No shampoo no hairdryer very small room one elevator no breakfast

Building and room were clean.

Stayed in September 2022

Very rude and unfriendly staff.

the rooms were nice but the beds were too noisy every move or turn sounded like a metal bongo. it was accommodating but staff was not very friendly. Upon arrival I had to go to the ladies room immediately but the desk clerk told me that I could go after I paid first. Because of my weak and lowered bladder I stood in the lobby embarrassed with urine leaking in my clothing. That was not right and not a good start for me.

Stayed in August 2022

I didn’t like that they only gave 2 towels and washcloths to a room booked for 4 people. I had to buy my own and pay them for enough towels for 2 more people. There was no toiletries in the bathroom and there was a few sketchy people that stayed at the hotel like residents which didn’t make me feel safe with my children.

I liked that the property was close to everything.

Stayed in June 2022

Extra fees for clean towels, housekeeping, & a coffee maker in your room. Also, no sprinklers in my room. Holes were cut & signs placed not to hang anything on them, but the holes were capped. Front desk not available 24 hours.

Great location to Concord Mills, Charlotte Motor Speedway, & several restaurants. Good rate for 8 nights of race week. TV in my 1st room didn’t work when I checked in. After 2 hours, the front desk was able to move to me to a different room. Pretty clean for the 1st month of it being opened.

Stayed in May 2022

No coffee maker in room and none in the lobby. Never seen a hotel not have coffee for guests. Also it was a suite with two burner stove. But if wanted to use the stove you had to have your own pans and dishes. Bad smell in hallway. Front desk closes at 8pm. If I could of gotten a refund I would of. Empty ice trays in freezer. Why were the empty. No ice machine on property. Just a bad place for what they charge.

The room looked like the pictures posted.

Stayed in June 2024

The bedding with more pillows & staff being available at the property at all times

Stayed in April 2024

Room was dirty. There were pubic hairs in the bathtub. The light bulb in the lamp did not work. The room smelled musty. There was excessive running and stomping in the room above ours starting around 5:00 a.m. No one at the front desk after 8 pm.

Location

Stayed in May 2024

When I came to check in I tried calling the front desk and no one answered. I had to call Choice Hotels and speak to customer support for them to call the hotel directly and have someone open the door and come to the front desk to let us in

Clean

Stayed in April 2024