I was not given the room booked. no spa tub in my room when there was supposed to be. I pod to have breakfast included with my stay and the restaurant was closed in the morning. the staff could have at least told me at check in but they did not. they still gave me the meal coupon and all with no warning of the closure.

clean

Stayed in July 2022

For 200$ a night it’s ridiculous that there is not free breakfast. Your bar stayed open until 1045 but and had people drinking in the lobby until midnight but my kids couldn’t swim in the pool after ten. Absolute joke will never return.

Nothing

Stayed in June 2022

the Jacuzzi was not fully operating

how nice the rooms were

Stayed in May 2022

extra fees charged to my credit card??

clean

Stayed in May 2022

noisey

Stayed in May 2022

Staff was very nice, my Granddaughter and I went downstairs to see if could get the blinds closed, the woman came upstairs to my room and said that Maintenance would be in at 3 the next day to fix it, so we were very cautious because of the walking traffic below our window. Came back the next day and it was still not fixed and was told we should have never been put in that room, I asked for a discount, and was told that he would submit the request,as we already got a good price from booking

Stayed in April 2022

The staff was not super friendly, no breakfast included, pool was super busy (which is normally fine but you know COVID has changed that) and there were a lot of kids their with our parents

The room was great.

Stayed in March 2022

we didn’t get the room we booked which was with a spa bath. we notified them asap and tried saying we didn’t afterwards. A band was playing and staying there that weekend so I feel they have our room up. management tried reaching out to their bosses but they didn’t even try to get back at us…

it was clean and nice

Stayed in February 2022

from the moment we checked in everything was an issue, from our room, to the ladies at the desk were all rude every single one I encountered. I got an executive suite because it stated it had a spa tub TOTAL LIE. they have two and apparently I booked the one that didn’t have the spa tub even tho in the description it says they have a spa tub. the lady had me get ahold of booking.com to fix it, just to say there was none available. Like why didn’t you just say that and save me the trouble of contacting booking.com. ANYWAYS I will never book at this hotel again. should of just stayed at the maison like I wanted to. plus our toilet kept making horrible noises because the back of the toilet was broken and you had to lift the little thing in the back to flush the toilet and every time you did that black stuff was on our fingers. it was gross.

it was clean.

Stayed in January 2022

Wish I could have stayed longer.

Security is great location is perfect nice and quiet place will come back soon.

Stayed in January 2022

Elevators not working, construction, small windows of operations of the bar and resteraunt.

Staff, worked hard being under staffed.

Stayed in July 2021

Very close to the fairgrounds which where our event was.

Security parking was excellent. Having a classic car we always worry about how secure parking is.

Stayed in August 2021

Every expectation was met.

Nice and clean. Safe secure parking.

Stayed in August 2021

The vending machine on third floor didn’t work when get water

The bed

Stayed in August 2021

Nothing I like everything

Everything

Stayed in July 2021

I was not fond of the price change (significant). However, the accommodations I requested cushioned the price increase.

The peace and quiet time I was able to get. Breakfast is good. The cleanliness is the # one thing.

Stayed in July 2021

The property is nice and the rooms are clean with comfortable beds.

Stayed in July 2021

It was super clean, I enjoyed the location and the beds were super comfortable . The staff was also very nice and helpful . I will stay here for future trips .

Stayed in July 2021

Pool was gross. Milky and light green. Hot tub Under construction but no body working on it the whole stay. Would have been nice to know this before I booked the room. Room was bare and not fully stocked. No cups for coffee. only one cup for water. Coffee and tea not fully stocked. Shower not really clean had to rinse. Got an upgrade deluxe room and paid more yet it was worse tan the last time I stayed. Hotel was not booked yet waited until after 4 to check in and still had to wait to see if room was ready, clearly not. Did not receive breakfast vouchers at check in. Had to ask for them in the morning as it was not explained to me how that service, I paid extra for worked. Got a room by the elevator...loud. Not happy. Paid more for a 'Deluxe'.

Not much

Stayed in June 2021

I have nothing but Great things to say about this place

Everything was perfect Thank you for such a Great stay !

Stayed in June 2021

My special request and room xlarge price thru booking.com was totally different than hotel. No roll aways kept in hotel and no xlarge rooms, just regular rooms. I paid for xlarge. Had to book for pool, didn't tell me online.

Ok, too crowded.

Stayed in June 2021

There was no comp breakfast which is one of the reasons we chose the hotel Also short staffed as we waited hours for our rooms

The staff was really nice and helpful, hotel clean and great location. Thanks for having the pool open . Shout out to cinthia the lone ranger until the nice sale manager came to assist. Cinthia, who is 2 weeks fresh to the job, kept calm cool and collected through check in. She At times it got busy but she was always pleasant in her tone and I'm pretty sure she was smiling under her mask

Stayed in May 2021

Nothing

Errrrrthang

Stayed in May 2021

Too much rd noise

Was not happy that was not the room I selected by photo on Booking.com and that was not informed that the hot tub was broken, would never pay that much for a room in Yakima I was to have a jacuzzi tub in bathroom for husbands bad knees that did not happen and then they’re hot tub was broke so he could even soak in that only reason I paid that much money for a place in Yakima

Stayed in May 2021