There was a waterline of green algae around the pool however the pool was always clean so I imagine this was probably a result if the resort was closed during Covid.

Location and layout of the hotel is great. Beautiful lawn and gardens maintained daily. The range, amount and quality of the breakfast was exceptional. Despite the rooms being cleaned every morning, they would come to the room each afternoon to see if we wanted our towels replaced and also deliver some biscuits.

Stayed in April 2024

The pool was very warm; almost bath like.

The grounds are exceptional. The centre of attraction is the hotel pool. It is large and there's plenty of room to cater for all guests. The hotel provides a free shuttle bus to Hoi An twice per day. The proximity to a very nice beach. The staff are outstanding. Breakfast caters for all desires. I will enquire about the beachfront villas next time.. they looked beautiful!

Stayed in April 2024

Only very tiny issues - poolside drink ordering system is a bit slow, and free shuttle into town is infrequent (ride only costs a couple dollars).

It was exactly what we imagined and more. Beautiful decor. Nice f&b facilities. The breakfast buffet was great! Our room was so spacious with a lovely bathtub. The classic beach resort. All the staff were absolutely fantastic. Especially Thien -f&b attendant who was working so hard all the time and always smiling.

Stayed in April 2024

The beach restaurant was slow service. Also they need more than one pool waiter

Great location, out of the busy Hoi An. Easy grab ride into Hoi An. Reception staff were amazing when I left two dresses behind. They organised them to a friend’s accommodation. So thankful

Stayed in April 2024

The restaurant experience was disappointing both staff and food below expected standard

Fantastic location and very helpful staff at the desk The room was spacious and comfortable The beach was clean, and there was no problem with getting sun beds

Stayed in April 2024

We had the 2 bedroom Villa with Partial Ocean View and wished I had a better view to take in the Ocean breeze.

I have stayed a few times in Hoi An and this was the best vacation and perfect location to be on the beach. We had a wonderful time. Coconut Man is amazing and went out of his way to make our trip memorable. I definitely recommend it. Also, thank you to the chef for the Grilled Whole fish that we requested 2 days in a row which is normally not on the menu. This is what service is about.

Stayed in April 2024

Great location, absolute beach front. Stunning villa with private pool and private beach. Very spacious ( literally huge! - bathroom is bigger than a living area! with fabulous bath). We were in villa 420. Very clean, attractively decorated with character. Restaurants are great, with a fabulous choice of cuisine. Above all, staff were very friendly and helpful making sure even minor needs were met immediately. Kids got extra attention from all the wonderful staff and they made sure kids enjoyed their stay. Family with children - I wiuld highly recommend this resort. My 'picky eaters' were very well catered for. Mr Thi ( calls himself the coconut man) is someone I must mention... Wonderful guy, made an extra effort to make sure that our stay was enjoyable. I noticed him doing the same for many other families in the resort. Was quite an experience for my family, especially the kids. Clearly, would rate 10/10 for families with children.

Stayed in April 2024

Nothing.

Great in every way, amazing staff, beautiful large rooms. Green space is impeccably kept. Breakfast amazing. Cannot say enough about how perfect this beach front resort really is.

Stayed in April 2024

Minor issues but they are the only reason it didn't get a 10. Booked 3 rooms and asked for them to be together. They were in the same block of rooms but 2 were upstairs & the other was downstairs at the other end of that block. We ordered room service one night and it did take a while to arrive and wasn't at the same quality as we had had when we ate in the restaurants.

Location and the facilities of the resort.

Stayed in April 2024

Lack of entertainment.

General cleanliness and courteous staff . Well maintained grounds and accessories.

Stayed in April 2024

Nothing!

Beautiful green lawn right down to the beach. Low rise accommodation. Resort set out so well-spacious buildings, lovely pool area. Multiple restaurants and bars for drinks and food. Thoroughly enjoyed poolside & beachside food & drink service. Close to Hoi An ancient town. Service from staff outstanding, especially from the reception staff Chau, Phuc, Le & Van & Mr Vu at the pool. Thank you sincerely for a wonderful holiday!

Stayed in March 2024

The pool water was too hot which wasn’t the resorts fault.

The size of the rooms. The beautiful well cared for gardens. The staff. Beautiful happy hour bar.

Stayed in April 2024

Loved everything. One VERY minor issue we had was with the noise from the villa next door. They had their TV on until very late at night every night, and it was SO loud. Their TV must have been on the wall where our bed headboard was and it did make it hard to get to sleep. Obviously not much you can do about it…..

Fabulous property. We loved our beach villa, which had everything ( and more ) that we needed. HUGE bed, lovely large villa with a lovely outdoor seating area overlooking the grass and beach. Bar and restaurants in the property were good. Enjoyed our stay immensely 😀

Stayed in April 2024

Not applicable

pleasant and quiet. Beautiful beach. Staff was also accommodating and easy to communicate with. They have a staff member Mr. Thi (aka Coco Man) that if you ever catch his eye will pop a coconut from many of their trees for a taste.

Stayed in April 2024

Stayed in one of the beach front huts - stunning

Stayed in April 2024

There are 3 restaurants but the variety of the food is not so estense

The staff is very kind and helpful but I would like to make an special mention to Ms Hong (waiters), Mr Ta (reception assistance) and Mr Thi (coconut man) for they special attention with us, we enjoyed a lot our stay in the pool or beach. The location is very good and is also well comunicated

Stayed in April 2024

No, amazing all around.

We booked to stay at Palm Garden for our recent trip to Hoi An. The hotel, rooms (we had a garden view 2 room suite) pool and beach were amazing. Staff were exceptionally helpful from booking airport transfers, day trip to My Son, Mr Thi harvesting coconuts for my children to try, Mr Vu working hard at the pool to keep us comfortable, the breakfast was delicious, the happy hours were fantastic. Can't fault it and we only wish we could stay longer. The beach was very clean and the grounds immaculate.

Stayed in April 2024

We liked this hotel so much that we extended our stay by two nights. Perfect location on a stunning beach. The accommodation, pool, grounds, breakfast and staff could not be faulted. Very easy and quick to get to the old town either by cab or bicycle if you are more adventurous. Nice beach bars and small restaurants just a stroll along the beach. We had a great time.

Stayed in April 2024

I absolutely recommend this resort. We had a beach front bungalow with amazing views. The staff were so attentive and genuinely happy to see you. As for value we tried very hard to put a dent in the credit card and failed 😁🥂.

Stayed in April 2024

Nothing. Peaceful retreat.

Breakfast was excellent. Location great. Free shuttle into Hoian. Grab taxis easily available and safe. Staff are super friendly. Great ambiance. Beach bar staff in particular great laugh. Plenty of restaurants each way as you walk or cycle outside the hotel. Head towards the port and turn right, also plenty of choices and a good way to cycle if you want the hotel, cafes and bars route. Other way is more towards the paddy rice fields into town.

Stayed in April 2024

Nothing, everything was great

Lovely room set in a beautiful garden. The pools were excellent and it was right beside a great beach. The staff are exceptional. The breakfast buffet has a lot to choose from including some delicious Vietnamese options.

Stayed in April 2024

A bit dated with facilities news upgrade

Our lilla with direct access to the beach

Stayed in April 2024

The only negative and it’s a minor one is the wet room set up in the beach bungalow. The water from the shower really does go everywhere!

If, like me, you have read hundreds of hotel reviews, checked Google maps, read more reviews and still don’t know whether to book, I hope this helps! I booked Palm Garden and was still worrying right up until the day we arrived. However the minute we checked in I was instantly reassured that I’d made the right choice. The location of the hotel is fantastic. Right on the beach, 12 mins approx to Hoi An old town by taxi ( approx €1.50 in a grab taxi - definitely download the app) and its in a small village with restaurants & little bars 30 seconds walk away. The local restaurants also provide same day laundry service ( we got laundry done a few times and it worked out approx €6 for two big bags each time) The grounds of the hotel itself are really beautiful. Immaculately maintained and so clean. The pool area is better than I expected -really good size and the lifeguards, particularly Vu are excellent and so friendly. The beach is stunning. We stayed in a beach view bungalow and it was incredible to wake up to the amazing sunrises, listen to the sound of the waves and jump in for an early morning swim just a few steps away from your bed! There are also tennis courts, a small games room with a table tennis table, billiards table and darts, a gym and a little kids area with soft play- perfect places to escape the sun and heat with little ones. The website photos don’t do the place justice. I had been worried about building work that people had mentioned and there is a large hotel to the right as you’re looking at the sea that is under construction at present. We didn’t hear any building work during our 8 nights there and it didn’t impact on the views on the beach at all. If you’re concerned you could request a room/ bungalow on the other side of the resort though. The breakfast here definitely deserves a mention. It was the best breakfast in any of the hotels we stayed in during our three week trip.

Stayed in April 2024

Neighbour properties are neglected Oo by

Location was great ,very chill vibe plenty of shade to lounge by the beach or pool. Cocktail happy hour was great as was the buffet breakfast

Stayed in April 2024