The room itself was a little dirty.

The breakfast was an excellent addition as well as the location. The pool and dining area were both amazing after a busy day walking around the city. Close to the market by cab and a lovely gift shop right at the hotel.

Stayed in February 2024

The pili in the rooms lols

Good service and staff are friendly

Stayed in April 2024

Safe wasn't working on arrival, no pool towels in our room (annoying to have to get them from reception each time), no face flannels in bathroom, cleaners left their cleaning products behind in our room, air conditioning unit very noisy - hard to sleep, breakfast was very average (no alternative to white bread, not much fruit, no pastries/muffins etc).

Pool, drinks (the dacquiris were particularly good!) Staff at the pool bar were very friendly! Dined out of the resort both nights - Giodano's and Roco - both excellent and worth the short cab ride.

Stayed in April 2024

Tad bit old - rooms need a good makeover and renovation

The location is wonderful as it’s situated right in they city

Stayed in April 2024

The kids playground needs some work. If you're not thinking of expanding it, it's small enough to have some sort of shade over it so kids can play on it without it burning them because of it sitting in the heat. I didn't like the swimming pool location how it was right in the middle of the bar and restaurant with people watching or around as you swim. The pool temp was also warm which I hated, esp when you're going for a swim to cool off.

My favourite part was breakfast, we stayed at 4 different hotels on our trip and Tanoa was my favourite for breakfast. I like how they don't make the same food every single day and it changes. It can get pretty boring when the menu is repetitive. Also enjoyed their menu at the bar, had dinner there and we all enjoyed our meals.

Stayed in April 2024

There is no beach close.

The staff, the breakfast and the swimming pool

Stayed in April 2024

Gym & food

The staff

Stayed in April 2024

One suggestion and its a health & safety issue. We are both mobility impaired and found it difficult to enter/exit the pool via the steps. A hand rail that you can hold onto would be great (much like the one at Lava and Amanaki).

We have been coming off and on the Samoa for the past two decades to holiday. We are now at an age where all we want to do is read, eat and swim. Tanoa is perfect for that. The resort exceeded our expectations and we will be back.

Stayed in March 2024

We arrived early and were told our room was available but we had to pay extra WST$25 for early entry. We paid it but it but felt that we should not have to. We had a 6.30am checkout in the morning.

Excellent location. Nice big room with a comfortable bed. The air con was great, and the outside balcony was a bonus. Morning staff were very helpful with breakfast as we had an early check out. Swimming pool was nice and drinks were cold.

Stayed in February 2024

The pool was too hot.

Location was great. Facilities and staff were nice.

Stayed in January 2024

The restaurant for lunch/dinner has a very basic menu and it's not possible to charge anything to the room - everything must be paid for in cash when dining.

Gorgeous, spacious, well appointed, air-conditioned room. Very comfortable bed, good tv, balcony, iron and ironing board in room. Tea and coffee facilities in room. Excellent breakfast buffet. Friendly staff. Very good, free, wifi service.

Stayed in February 2024

Only down fall was we were getting bits from bed but was given opportunity to move rooms

I loved the location and service

Stayed in January 2024

Heatpump was weak as it was very hot in January - further inspection it was missing the panel inside that helps direct the cold air to a specific area of the room. Luckily, I had my own portable fan with me. Parking was full, so we had to park where there were low palm leaves hanging and touching the car. By morning, there were ants on the outside of the car when we lifted the leaves - luckily, we cleaned them off with our water bottles before opening the car doors so they didn't get inside.. Trimming the leaves back would help avoid this issue.

Good size room, comfortable bed. Nice atmosphere.

Stayed in January 2024

Would have preferred a menu that was more contextual to the island. A mixture of western and Samoan food would have been appreciated.

Stayed in December 2023

Great location in Apia Good facilities Good buffet breakfast

Stayed in January 2024

For breakfast : just wish there was a designated coffee/teas station (so I can make my own, and not wait for someone to serve me) but was overall great!

Room was a good size for me and my family of four. Breakfast - food was good, great egg options included omelette. I loved that there were two separate pools especially for my kids (kids pool). My kids loved them. The portion sizes for the food was amazing; from our room service and dinner options.

Stayed in January 2024

No cover on the doona. I much prefer a clean cover than the new fashion of putting a sheet over the cover. One waitress was only nice to the men in our group, quite rude to the women. No Samoan food at the restaurant. Would like taro, green bananas, oka and palusami as options.

Beautiful decorations eg painted carvings on walkways, paintings in lobby. Room clean , correct number of towels for the family, towels changed daily. TV worked and had one local station. Breakfast - wide selection of food. Eggs made to order. Restaurant food was reasonably priced and good variety. Staff were friendly and helpful overall.

Stayed in January 2024

What we didn’t like is the room,specifically the bathroom is very tired looking and to pay $475 per night you would expect room facilities to be up there. The tiles in the bathroom was old and shower needs updating. When booking for 2 adults and 2 kids there should of been enough towels for all and shampoo conditioner etc The housekeeping staff were very accommodating and lovely.

The location is good and pool is good. The staff were friendly.

Stayed in January 2024

Good customer service and friendly

Stayed in December 2023

Waited past 2pm to get a room. Island time but the room says available at 2pm… island time but remember money talks

One of my favs in Samoa

Stayed in December 2023

Tanoa was one of my favourite hotel in Samoa, because there was a man that plays his guitar and singing at the breakfast area; something that none of other hotels did, but now its boring going to have breakfast,also because there are more new hotels so Tanoa is no longer popular like before.

Stayed in December 2023

Breakfast was good, there was a variety of food to choose from , location was also good and staff was very helpful & friendly.

Stayed in January 2024

Pools a lot shorter but okay Would have loved more fruit at breakfast & yoghurt Brown bread would have been nice White bread bloats me

Great front of house staff Rooms were clean Breakfast was great would have loved more fruit staff were great Staff at bar were great too asked for a glass for beer got given a small glass Overall staff were fantastic Thank you would stay here again Noticed great staff service this time than 4-5 years ago when I was here

Stayed in January 2024

No elevator for those physically limited when walking stairs . Breakfast options very limited but still delicious

Rooms were very spacious, clean & comfortable Bathroom was also a nice large space and very clean Facilities were great and location is conveniently close to all the essentials, market, tourist activities

Stayed in January 2024