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  5. Reviews of Maison d'Ail Guest House

Reviews of Maison d'Ail Guest House This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

77 Reservoir Street, 7690 Franschhoek, South Africa

#41 of 58 B&Bs and inns in Franschhoek

Guests' Choice

Review Score

Based on 225 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    8.9

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    9.2

  • Free WiFi

    9.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 17, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room - 77 Reservoir Street
    • Stayed 3 nights
    • Submitted from a mobile device

    No

    The breakfast was amazing and the views from our bedroom and balcony were stunning

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    perfectly charming
    • Leisure trip
    • Family with young children
    • Standard Double Room - 77 Reservoir Street
    • Stayed 2 nights

    possibly a bit further from the main part of town than expected

    Charming guest house with lovely pool and verandah. Excellent breakfast but we were only able to have one of the two we had booked as we had to leave early before breakfast started

    Stayed in March 2024

  • Reviewed: April 15, 2024

    10
    Amazing and homy place to stay
    • Leisure trip
    • Couple
    • Standard Double Room - 77 Reservoir Street
    • Stayed 5 nights

    A minor minus is that the room doesn't have a working desk (if you plena to work from there) but there is a place in the common space that can be used for that.

    Staying here for a second time - the level of service, comfort and cleanliness as well as home-like feel never fails!) The property is a bit off the main road, best to have a car if you are staying here although Uber works well. Super responsive and accommodative host - very flexible on check-in time and helpful on any queries. Amazing staff at breakfast, the lady remembered the type of tea and eggs I was ordering from the first morning) super clean and neat rooms, comfortable beds. Nice shower with super hot water, no load shedding and perfect Wifi if you need to work. All looks exactly as on the pictures and even better with a super friendly retriever and neighbour's cat giving you a company at breakfast

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    Beautiful rooms, great location, and friendly staff!
    • Business trip
    • Solo traveler
    • Standard Double Room - 77 Reservoir Street
    • Stayed 2 nights

    That I didn't get to stay long enough! I could not fault anything about my visit.

    The room was fantastic! It was large and comfy and I had a lovely view of the mountains. I had everything I needed and more. The staff were amazing and take care of everything you may need, The breakfast was delicious!

    Stayed in April 2024

  • Reviewed: March 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room - 77 Reservoir Street
    • Stayed 2 nights
    • Submitted from a mobile device

    Very friendly staff and the facilities were very comfortable and clean.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    Homely
    • Leisure trip
    • Couple
    • Luxury Double Room - 77 Reservoir Street
    • Stayed 2 nights
    • Submitted from a mobile device

    There’s no real view of the beautiful surroundings from the bottom floor.

    The house is charming and the garden with the pool really adds to an overall soothing atmosphere. The breakfast was great, joined by the very calm and friendly dog Gizmo. We were accompanied by a very beautiful cat in the afternoon/evenings. We also like the “honor-system” of the bar. The rooms was clean and comfortable, very spacious and nice with a private little garden.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    A good place to stay in this area
    • Leisure trip
    • Couple
    • Standard Double Room - 77 Reservoir Street
    • Stayed 1 night

    We only stayed there one night, but it's close to the vineyards in the area which you can visit. Friendly staff, and the room was good and clean, breakfast was nice too and there was a nice pool which we didn't have enough time to use.

    Stayed in February 2024

  • Reviewed: March 10, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room - 77 Reservoir Street
    • Stayed 3 nights
    • Submitted from a mobile device

    Super stay at Maison D’Ail! The staff are wonderful and we had the best sleep of our life!

    Stayed in March 2024

  • Reviewed: March 6, 2024

    8.0
    pleasant
    • Leisure trip
    • Couple
    • Standard Double Room - 77 Reservoir Street
    • Stayed 2 nights

    The venue was great and confortable, however there was a hot water issue! I was informed that this is due to loadshedding. For very happy guest you need to overcome the problems associated with load shedding

    Stayed in March 2024

  • Reviewed: March 6, 2024

    10
    Wonderful hosts in a beautiful setting
    • Leisure trip
    • Couple
    • Luxury Double Room - 77 Reservoir Street
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Amazing place, beautiful layout and furnishings, staff superb

    Stayed in March 2024

  • Reviewed: February 20, 2024

    9.0
    Quiet French style guest house
    • Leisure trip
    • Family with young children
    • Luxury Double Room - 77 Reservoir Street
    • Stayed 2 nights
    • Submitted from a mobile device

    Located a little too far to walk to the main street of Franschhoek. But can be done.

    A beautiful spacious house with a pool and garden. Staff and manager were very helpful. Quiet location.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    10
    Relaxing start to our SA trip. Loved Franschoek and this guest house
    • Leisure trip
    • Travelers with friends
    • Standard Double Room - 77 Reservoir Street
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Beautiful rooms and setting. Easy walk into town. Nice outdoor and indoor sitting areas. Staff lovely and very accommodating. Made sure we had a room early after overnight flight which was really helpful. Also organised a pick up from the airport which was ready and waiting for us . Thanks Corna and the rest of your staff .

    Stayed in February 2024

  • Reviewed: February 14, 2024

    9.0
    Very good stay in a beautiful house
    • Leisure trip
    • Group
    • Standard Double Room - 77 Reservoir Street
    • Stayed 1 night
    • Submitted from a mobile device

    The only downside was that the Wi-Fi only worked downstairs and not in the bedrooms. We also couldn’t get the air conditioning to work.

    The breakfast was very good and the staff helpful and pleasant. The large bed was very comfy and the bathroom had a large double shower. It was a bit out of town but it was no problem to get an uber.

    Stayed in February 2024

  • Reviewed: February 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Double Room - 77 Reservoir Street
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    Really enjoyed our stay, very comfortable and lovely breakfast.

    Stayed in January 2024

  • Reviewed: February 6, 2024

    10
    Superb place to stay! 5 stars!
    • Leisure trip
    • Family with young children
    • Luxury Double Room - 77 Reservoir Street
    • Stayed 4 nights

    Everything was exceptional! Staff, room, location, breakfast. Highly recommend this place. Thank you for a memorable stay :)

    Stayed in January 2024

  • Reviewed: February 3, 2024

    10
    great spot - nice house - to recommend
    • Leisure trip
    • Couple
    • Luxury Double Room - 77 Reservoir Street
    • Stayed 4 nights

    all good

    nice building - super nice staff - great breakfast Landlady very nice and attentive

    Stayed in January 2024

  • Reviewed: January 31, 2024

    8.0
    Comfortable guesthouse on the edge of town
    • Leisure trip
    • Couple
    • Standard Double Room - 77 Reservoir Street
    • Stayed 2 nights
    • Submitted from a mobile device

    WiFi didn't work in the bedroom. Although the pool was cleaned, the water looked a little murky!

    Friendly and welcoming. Excellent breakfast. Comfortable and spacious terraces.

    Stayed in January 2024

  • Reviewed: January 17, 2024

    10
    Delighted with the overall experience of the property and especially the staff
    • Leisure trip
    • Couple
    • Luxury Double Room - 77 Reservoir Street
    • Stayed 4 nights
    • Submitted from a mobile device

    A little far out of the town for walking purposes.

    Staff were very welcoming and breakfast was excellent. Room was spacious with separate dressing area and lovely bathroom.

    Stayed in January 2024

  • Reviewed: January 12, 2024

    9.0
    Pics don’t do it justice - gorgeous guesthouse!
    • Leisure trip
    • Couple
    • Luxury Double Room - 77 Reservoir Street
    • Stayed 2 nights
    • Submitted from a mobile device

    About a 15+min walk away from town but it was a very nice, residential street so we felt more than safe walking around :)

    Absolutely gorgeous guest house (pictures do not do it justice!), lovely pool area, stunning bedrooms, nice breakfast, amazing views of the mountains and friendly staff.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    10
    A Memorable Franshoek Stay
    • Leisure trip
    • Couple
    • Luxury Double Room - 77 Reservoir Street
    • Stayed 2 nights
    • Submitted from a mobile device

    I could not find anything to complain about!

    Cleanliness, WIFI, Staff, Breakfast, Room Size, Pool & Positioning all Perfect!

    Stayed in January 2024

  • Reviewed: January 8, 2024

    10
    Incredible stay and would definitely return
    • Leisure trip
    • Couple
    • Luxury Double Room - 77 Reservoir Street
    • Stayed 3 nights

    Nothing

    We loved our entire stay here. We had a full breakfast every morning as well as fruit and yogurt. The room was incredible, very spacious and clean. Loved the location as we could still walk in Franschhoek for food. The staff was absolutely incredible.

    Stayed in December 2023

  • Reviewed: January 7, 2024

    8.0
    Would stay again … great accommodation
    • Leisure trip
    • Group
    • Standard Double Room - 77 Reservoir Street
    • Stayed 2 nights
    • Submitted from a mobile device

    Just a bit of a walk into town, but that has its benefits

    So friendly and helpful. Rooms are very spacious and comfortable.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    lovely and peaceful
    • Leisure trip
    • Solo traveler
    • Standard Double Room - 77 Reservoir Street
    • Stayed 3 nights
    • Submitted from a mobile device

    my aircon didnt work for 2 nights so that was quite uncomfortable but overall it was lovely

    beautiful property and rooms and the staff were fantastic!

    Stayed in December 2023

  • Reviewed: December 21, 2023

    8.0
    lovely will be back
    • Leisure trip
    • Couple
    • Standard Double Room - 77 Reservoir Street
    • Stayed 3 nights
    • Submitted from a mobile device

    usual South African issues of load shedding and bad electrical problems but hotel staff were helpful

    quiet but close to town

    Stayed in November 2023

Showing 1 - 25

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