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Very clean & spacious rooms. The apartment with 2 rooms that we have stayed in was so stylish , modern with very good facilities. Kitchen itself was so well furnished too. Excellent place to stay in when you visit Niagara Falls & also if you are driving as parking space is big. Amazing staff you have! So professional, polite & helpful. Keep it up!

Staff was beyond welcoming. From the entrance door to the front desk , everyone was so accommodating and friendly! Hotel itself is a brand new building so it just feels good to stay in it. Our room faced the billy bishop airport so it was really cool to watch all the planes landing from my bed!

Historical House and comfortable stay, every thing was clean

The ambience was great, the room was big. The steam shower was the highlight.

The most incredible, most breathtaking hotel we have ever stayed at. From the moment we arrived, we were met with warmth and kindness—every single staff member was genuinely lovely, making us feel so valued and cared for. The hotel truly embodies the essence of hospitality at its finest. You’re not just a guest here; you’re embraced and looked after with such generosity that every interaction feels wrapped in genuine warmth. The hotel itself is a masterpiece—absolutely gorgeous in every way. The architecture is grand and palatial, the interiors are refined and elegant, and the attention to detail is simply impeccable. The fresh flower arrangements in the lobby were absolutely stunning and filled the space with beauty and warmth, brightening our days from the moment we stepped inside. Our room was spacious, beautifully furnished, and completely silent—we didn’t hear a single sound from outside. The bed was large, exceptionally comfortable, and made for the best sleep we’ve ever had in a hotel. Everything about the room was designed for relaxation, with warm, dimmable lighting that created a cozy and inviting atmosphere. Dining was another level. The restaurant and bar were fantastic, and the room service breakfast was delicious, generous, and reasonably priced. Even the smallest details elevated the experience—plush, luxurious robes (I still miss them), ultra-soft towels, and an aircon that was whisper-quiet yet kept us perfectly warm during one of the coldest times of the year in Toronto. A truly unforgettable moment was when the staff, despite their busy schedules, took the time to personally show us around the hotel’s event venues. The beauty of these spaces left us completely mesmerized—every detail, every design element was pure artistry. Hands down, the most extraordinary hospitality experience we’ve ever had. Every single second in this hotel felt special. The best days of our lives. Worth every single penny—and honestly, ten times more.

New, fresh, breakfast so good.

The staff right from the start were really nice and helpful. They messaged me twice during the week to make sure I was all good and answered any questions I had. The room was large, and the bed was comfortable.

Local infraestructure and amenities.... perfect

Very clean, comfortable and affordable with excellent facilities. I'd definitely recommend and stay again. Breakfast is also very good.

Everything from the smoothing to the communication and response, everything was to premium