Looking for hotels near Schiphol Airport - AMS, Amsterdam?

Brainwashed by awful and way too loud music all over the terminal. Typical "Dutch Arrogance" everywhere, and "Voice Loudness and blatant sheep-flock behavior" all over, in bars, restaurants, shops, even in bathrooms and elevators. Worst areas : Passport Control, KLM Supervisors handling complaints or problems, they mainly just support and execute the terrible money-greedy KLM policy of "let us try to earn an extra buck" from passengers in serious trouble. Little or no help, or support, or even empathy or understanding, only arrogance in return. Worst ever "Customer Service", lonely at the top, of any other International Airline. Even Airlines from "Banana Brousse Republic African Countries" treat their customers better, and show at least basic human respect. KLM is only interested in making (more) money and (more) profit, as much as possible. Caviar- and Ferrari- hungry and insatiable KLM Shareholders are their "real'' customers, not the passengers that buy a ticket. I would rather buy a boat , and roam, or paddle, from Europe tot the USA, than book a KLM flight for this trajectory, if that would be the only carrier.. Very poor policy of Schiphol Airport Management towards smokers as well. Smoking "containers" are hardly ventilated, extremely difficult to find, and highly insufficient in quantity, and capacity, smokers pressed together like sardines in a can. Will try to avoid Schiphol, and KLM, for future travel, as much as I can. London, Frankfurt and Paris do know what "Customer Service" really is all about, travelers in these airports are treated with respect, and human dignity, as it should be in every Airport.

Schipol was our gateway to a two week family vacation. It is easy to navigate, in/out of. We stayed at the onsite Hilton the night before heading back to the US, what a wonderful hotel and such a relaxing way to start an early morning flight back home.

Schiphol airport is laid out poorly so that you have to walk all over the place back and forth to check in with airline, then to security, then back to gate from which you had just come from checking into airline. THere is only one security check point. Everyone has to go through it. Also on arrival, the baggage area was jammed packed. They had a small door for everyone to exit one by one. The lines to get out of baggage area was long, everyone tried to cut in, no personnel to control the lines. It took a long to exit with baggage for no reason to hold everyone up. They did not check the baggage or people at all. Also out side approach to terminals in inadequate. Cars and taxis cannot get through to the proper terminal. All jammed up, no control outside. Really the worst airport I have been in.

As a tourist, getting a train ticket is rediculous! It is unbelievable that it will not accept Visa or Mastercard. To use the machine you require a special pass with a hook-up to a bank, so if you are a tourist from Canada, America, Austraila, Greece etc. you must go stand in a line to purchase a ticket at the train station in Schiphol. The machines do not accept paper money, so you are out of luck. There is no money changing machine at Schiphol, so you are out of luck. If you want change for a 50 E or 100 E you have to go to a special currency kiosk and they charge you 3%. If you are lucky to have a pocket full of coins and your train trip to Middelburg, 1st class costs 46 E you are still out of luck because the machine says "you have deposited too much money and then it returns it all. It is very hard to figure out on which platform you need to be. The signs are not where you can readily see and read them. I learned they are high up next to the clocks. Also, the Dutch personnel at Schiphol need to learn to not be so damn rude and dismissive to people asking for help.

Schipol Airport is THE BEST AIRPORT I have ever been too. Modern. Efficient. Entertaining. Tons of shopping. Excellent food. Stunning interior. The employees are polite and helpful. The airport is well organized and easy to navigate. I love the Albert Heijn for groceries. Shopped at souvenir stores for lovely Dutch chocolates and stroopwafels. There’s even fresh flowers available! If you have children, explore the science activities area. Inspirational.

I hate this airport because I find it to be one of the more confusing busy airports that I've visited. Lines seem longer than other airports and generally things seem chaotic. However, access to public transportation is fantastic. You can go to downtown Amsterdam by train and be back to the airport fast enough to do it over a long layover. Lots of shopping options in the airport too.