Căutați hoteluri în Koblach

Very disappointing experience. I had a confirmed and fully paid reservation for two nights, Saturday and Sunday, with check-out on Monday. Both nights were fully paid in advance. On Saturday night, I was already on my way to the hotel when the receptionist called me. I told her that I was on the road and would arrive in approximately 20 minutes. She then apologized and told me that unfortunately she could no longer give me the room because of a problem with the shower. This was extremely frustrating and disappointing. I was left without accommodation in the middle of the night and had to urgently find another hotel myself. I was not a no-show and I did not cancel my reservation — I was actually on my way to the hotel. What makes this even more disappointing is that this was not my first stay at this hotel. I had stayed here before and therefore trusted the hotel. I would have expected to be informed much earlier about any problem with the room, or at least to be offered alternative accommodation. Unfortunately, the way this situation was handled caused me a lot of stress and additional expenses. I am extremely disappointed and would not have expected this from a hotel where I had stayed before and trusted.

O camera mare,spatioasa,curata,lenjeria de pat impecabila . Personal dragut,amabil,mic dejun variat . Loc de parcare in fata pensiunii.

Tot,liniște , ospitalitatea,corectitudinea

Micul dejun a fost foarte bun. Locatia putin departe de centrul orasului. Zona linistita

Un hotell bun pentru tranzit de cateva zile. Curatenie, mic dejun foarte bun iar personalul foarte amabil. Parcarea mare in fata hotelului cu multe magazine in apropiere.

Totul a fost la superlativ, de la conditii cazare, curățenie in camere, calitate asternuturi, mic dejun!