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Exellent placement, walking distance to restaurants etc. Clean, nice rooms

Features blinds that nearly perfectly seal the window so sleeping in was great, and was very quiet. Dog friendly and lots of parking! Room seems newly renovated and bed perfect.

Access to Rogers place without going outdoors, city centre, dining options, exceptionally clean rooms and building, great security features.

Breakfast in the morning was very good. The staff were exceptional in every way. They treated us very well.

Staff friendliness and close to WEM.

The kindness of the Reception and the women that worked at the kitchen room that I like more .

I stayed for one night and totally enjoyed it . The property is very clean , tidy and nice . The receptionist was very professional and check- in passed very fast . Thank you . I will definitely come back again .

Everything about the hotel except no pool or hot tub

Great facilities, clean, good breakfast

1. Front desk staff was exceptional, i really liked MERLIN’s level of customer service - excellent

Everything! Great location, clean room and amazing hospitality!

Amazing customer service from the reception staff, they really looked after us. Easy parking, great location! Decided to upgrade to the Sterling Suite and it was a great size with comfy bed.

Everything from the moment we checked in (including the warm cookie). Very comfy beds, modern room, great bar and friendly staff!

Location is good, staff is good

Vote was clean, beds were comfortable and the restaurant had great food at decent prices.

The service There were two exceptional ladies: the young one at the reception and the other one serving food. They were so friendly and ready to help

The room was spacious with all facilities.

Super large apartment, very helpful and friendly staff. Good location down town for local transport.

Staff were very friendly and helpful

I just wanted to say a massive thank you to your team in Edmonton. People are always what makes the difference to service, and this hotel has some of the best people. Everyone was authentically genuine, caring and thoughtful, something that money can't teach. I stay at a lot of hotels for work, and this hotel was one of the best for service. I would like to say a massive thank you to Saloni on reception who made our stay the best it could be, and Buddhika and Jenny in the restaurant, both of whom could not have done more for us! There was another lady on reception when we checked out as well who was really nice, but I didn't catch her name. Plus the food and rooms were great!

Warm festive atmosphere, impressive tree in lobby, spacious rooms with ample space, comfy beds, and impressive bathrooms