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I can’t express how grateful we are for the incredible hospitality we experienced at this hotel. We arrived drenched from a heavy rain and asked for an early check-in. Despite the odd hour and no staff being physically present at the hotel, they went above and beyond to find a solution and ensure we received our keys without any hassle, and it was all free of charge! Our situation didn’t end there—every piece of clothing we had was soaked. The hotel personnel were absolute lifesavers, taking all our wet garments and putting them into a drying machine. This kind gesture was just what we needed after such a rough start to our day. As if that wasn’t enough, we were sitting in our room with no dry clothes when the hotel staff brought us a pan full of hot tomato soup. It was incredibly delicious, rich with herbs, and it warmed us right up. This thoughtful touch truly made our stay unforgettable. Considering the extremely low price of our stay, we expected something really simple and maybe even a bit shabby. However, it was completely the opposite! The service and amenities were outstanding. We can’t recommend this hotel enough. Their attention to detail and dedication to guest comfort is unparalleled. Thank you for turning a miserable day into a memorable stay!

Very easy check in Everything super clean

The shower got really hot and was lovely the bed was comfortable

Easy to get to, clean, comfy beds! Really enjoyed our stay there!

It is very simple and quirky but clean

Very kind personel Comfortable bed Homely atmosphere

Amazing surroundings, calm and peacefull area, with nice gardens and balcony for enjoying the night. The owner was very nice as well gave me great recommendations of where to go, and nice places to visit around, I would definetly recommend this place. Breakfast was good, with awesone swiss chease to taste,

The staff is amazing! It’s run by a family and they are all so nice! It’s like being at home. Really nice and friendly and very accommodating. And the food is really nice! Small menu but delicious

Lovely, cozy, and very charming hotel. It is next to the train station so it’s perfect as a base for the amazing hiking routes nearby. We loved the breakfast too!

The property is wonderful in everything: location, hosts, breakfast, comfort panel beds, etc.

Next to the train station Of Gontenbad. Only one station away from Appenzell. Very picturesque and beautiful view from windows. Good breakfast. Nice host.

It was exceptionally clean ,had spectacular views and great hosts

The room is quite modern and super comfortable. Breakfeast quite complete and with plenty of local food. Gonten is a tiny and charming small town, nice landscapes around.

I'm a repeat customer because the last time I stayed, it was a nice quiet room at the back. I got upgraded this time and had a similarly delightful, quiet room with a view of the neighboring hills. The room was large, comfortable and had period decor without being stuffy. As with the last stay, the staff were very friendly and cheerful and my breakfasts and dinners were highly enjoyable.

The room was very clean, comfortable and quiet. All the staff were excellent - at reception, breakfast, dinner and cleaning. The beer garden / outdoor area was nice for relaxing and enjoying a drink. It's a 5 minute walk from the main station and even closer to trams and trolley buses. A nice extra, they provide free tickets to the excellent Kunsthaus museum.

Gusthaus Hof, was a fabulous stay, we stayed in the funky ‘Pods’ , it was super quiet and had everything we needed. Quite a modern, semi-lux feel. Staff were amazing, allowing early check in as we arrived early on bikes. We ate here. - food was really good & service amazing. Would definitely stay here again.

The Staff and the restaurant were amazing. Must try dinner there!

This hotel is an absolute gem! We had a charming Appenzeller style room, with bed canopy and hand painted features, looking on to the cobblestoned pedestrian street and colourful buildings. Breakfast was excellent- a generous selection of local cheese and meat, freshly.baked breads and eggs. Highly recommend staying 3 nights, as you receive a card with free access to local cable cars and museums.

Great breakfast, staff is always so helpful and friendly. I feel at home here.

Very comfortable and delicious breakfast ! Customer services is great.

The room is clean, big, with great view. The shower is also big, soaps & slippers are provided. Also Nespresso and teas. We had dinner in the adjacent restaurant, it was really good!