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Very comfortable, great location

The location was close to the business centre and the city centre itself - about 15 minutes walk. The room was exceptionally clean - hot showers and strong wifi. The hotel is in a quiet street and the staff were very friendly and welcoming - there was a fridge and a desk to work on.

Easy location close to the tram line. Clean and new facilities. Friendly and helpful staff.

This hotel offers ultimate luxury from start to finish. The style is traditional, everything is impeccably maintained, and the entire place is spotless. The staff were exceptional, always greeting us with a smile and being incredibly helpful and accommodating. The food was delicious, the cocktails were perfect, and the breakfast, cakes, and other treats were outstanding. Our room was extremely comfortable and very quiet. Every piece of furniture and every detail had clearly been thoughtfully considered and was in perfect condition. They provided robes, slippers, shoehorns, an umbrella, and more. The welcome treats included fresh fruit, chocolates, and a little Eurovision-themed cake. In the evenings, they tidied the room for turndown service, closed the curtains, and neatly arranged our belongings. The corridors were carpeted with a thick central runner, which meant we never heard anyone passing by, even though the hotel was fully booked. We were also given a jar of hotel jam to take away with us and we can't wait to try it. If you’re considering this hotel and can afford the price tag, you will not be disappointed. Book it.

Location is the best, breakfast was very good. Quality products. Staff was very helpful

Location, Breakfast Room Staff

The hotel is new (3 years) and located in the city center. My room was big and comfortable, well equipped and maintained. The cleaning was excellent, and they did everything I asked with a smile. Breakfast was great, with a variety of food and also a menu that offered some more options. Great hotel by all aspects.

Beautiful place , perfect location

Stunning place! … the best 4* in Basel Location is very nice and central on the River I highly recommend this place

Location was perfect, walking distance to most sights. Great rooms & very helpful staff

The location was just perfect The staff was very friendly The room and the view were very nice

Location is perfect. 5 min walk to the center. Room is very good.

We went for the Christmas market and the hotel was in a great location for this as we could walk to it in around 20 minutes. Also it is very close to the main tram stops

Room was spacious and clean. Beds were super comfortable 🤩 Location is excellent, quiet but central.

I loved my stay here! The location is absolutely perfect—there was a beautiful Christmas market right outside, which made everything feel so festive. Plus, the tram station is only about a 3-minute walk, and the river is just 2 minutes away. The bathroom was stunning—really spacious and beautifully designed. The bed was super comfortable too. Another nice touch was the coffee station just outside the room—so handy in the mornings! And I have to mention the staff—they were amazing, so friendly and helpful. Definitely a 10/10 experience!

Architecture comfort and location

Our room was clean and equipped with every comfort. Also, the hotel is in the center of Basil, so we could avoid public transport and enjoy walks.

Perfect location, very central and well connected with public transport, which is also free of charge thanks to the BaselCard provided by the hotel. The staff were very nice and careful about my gluten intolerance. They made sure there were options for me both for breakfast and for dinner! The room was also super clean with a very big and comfortable bathroom. My boyfriend and I were very happy about our stay, we will definitely book again if we come back to Basel!

I plan to go to Switzerland in the future and choose this hotel chain.Because it is really very satisfying, convenient and clean.