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This hotel exceeded my expectations. The staff was lovely since the beginning, the room was cozy and warm, the food at the restaurant was delicious and always available, and it was great to have facilities like sauna and swimming pool after a long day out. (Breakfast was delicious too). The internet was fast and available from all the places of the hotel, which is great for people who travel for work. The location was more than excellent, having the main places very close, like Castro Cathedral, many cafes and restaurants, crafts fair, and the coast.

ATENCION , LIMPIEZA Y TRANQUILIDAD

The location was magical with views of the other palafitos and across the water. The breakfast room/shared area was charming, especially with the breakfast table atop a dinghy and it was well positioned for the views. The construction of the buiding with wooden shingles, floors, walls and ceilings was charming along with the artesanal art pieces on display. There was room for two cars to park in front of the premises which is rare for the area.

Very charming and comfortable hotel, nicely decorated, breakfast was excellent, the view on the lagoon was beautiful

Everything. Great location. Free parking at the hotel.

Type of property and superb restaurant

Good location. The staff were really friendly. The atmosphere and food in the hotel restaurant were excellent.

Nice, cosy and quirky hotel room, with traditional study decor and arquitecture. Good breakfast with the basics and really comfortable beds.

Friendly welcome from the staff. Great location, on the waterfront and also close to restaurants. Cozy, warm room with a great view of the water through the floor to ceiling windows and from our balcony Really comfortable bed Lovely hot shower Great coffees and breakfast at the on site cafe

A luxury modern/rustic cabin for 2 people with an exceptional location in the middle of a forest. Private terrace with jacuzzi overseeing the forest, Castro city and the bay. Extremely clean bathroom, bedroom and kitchenette. Super comfy bed. Huge breakfast served to our room at the time of our choosing with local cheese, avocado, a selection of cold meats, milk, youghurt, jam, natural juices and incredible bread (they bake it themselves). All appliances working including a Bose bluetooth speaker, perfect for enjoying the complimentary bottle of wine to soft music in the jacuzzi at night. Gloria y Cote are the nicest hosts ever, they treat you truly like family. They were so nice that when I asked for a charcoal grill to make a night barbecue they bought one specially for us! Even though Castro city is close (5 min drive) we went looking for a quiet place to relax but this exceeded our expectations, if you need a place to relax in Chiloé THIS IS IT!!

Very clean and quaiet place. The personel was very friendly and helpfull

The location is in a beautiful pastoral part of Chiloe Island with views of the water. It was the most peaceful hotel stay we have ever experienced.